Dana L. Terry, M.A., Pmp, Psm, Pspo Email & Phone Number

Remote

I am currently managing a heavy load of Robotic Process Automation projects for a variety of different public-sector and private-sector organizations. This project load includes a complex process automation project in UiPath, an automated document processing workflow project in ABBYY Vantage, several data migration and infrastructure modernization projects from legacy systems to the cloud, and several Laserfiche forms and workflow projects for records management which integrate with a suite of technologies for information extraction and approvals.Additional Contributions:• Developed Roadmaps for consulting programs which plan the work required to deliver the RPA solutions scoped • Developed Solution Requirement Specification documents for clients’ business process automation needs • Contributed to our PMO’s Project Management templates, created the PMO’s Business Process Automation Discovery template• Created an ABBY Vantage Project Management & Business Analyst Manaul for the ABBYY Vantage rollout• Presented PMO training, provided process improvement ideas based on current challenges, and revamped a training document during my onboarding• Provided access to my PMP book, “A Step-by-Step Tutorial for Agile IT Projects Following the PMP® Methodology”, as a means to help the members of our PMO better understand the PMP framework and Agile methodology as it applies to Hybrid IT projects

Masaya, Nicaragua

• Designed and developed the organization’s marketing presence• Planned budget and logistics• Lead a team of subject matter experts in developing a medical program• Worked with a lawyer to legalize Synaptic Communities as an 501(c)3 Nonprofit in the US

Florida Department Of Transportation

Florida Department of TransportationBusiness Analyst • Developed the Project Charter, Project Management Plan and all subsequent plans, Security Plan, Testing Plan, Test Cases, Requirements document and Requirements Traceability Matrix, and status reports and agendas for two application modernization projects • Interfaced between the user groups and the project team for requirements gathering while working closely with the developers via Microsoft Teams to ensure understanding and provide analysis • Orchestrated User Acceptance Testing through a series of testing trainings within the test system while conducting regression testing and integration testing as well as developing and grooming the Defect Log• Provided support to the Project Managers through twice-weekly consultations while utilizing in-depth understanding of the Project Management Book of Knowledge (PMBOK) and Agile methodologies

Tallahassee, Florida Area

• Designed and built marketing presence for the Florida Tech Day at the Capitol and FBI Cyber Security Symposium events• Co-managed technology education events and projects including FBI Cyber Security Symposiums and a Cloud Working Group

Managua, Nicaragua

Tallahassee, Florida Area

• Project Manager, Scrum Master, Business & QA Analyst, and Agile Sprint Manager for two software development projects. • Designed and implemented social media marketing strategy as Project Lead for social media outreach, marketing, and analytics

Nicaragua

• Designed branding and artwork

Esteli, Nicaragua

• Served as the contact person for the business and micro-finance program in the underserved, impoverished communities of Estelí, Nicaragua• Designed professional brigades for business and micro-finance projects • Handled communication and coordination of brigades and community relations• Worked with volunteers during the brigade preparation process and represented Global Brigades on the brigade.

My app UI (User Interface) and UX (User Experience) were selected to be the final project for the first WTM class of student coders in Medellín, Colombia. As such, I spent three months managing the team of student coders through weekly check-ins via Skype and email from my location in Nicaragua until the MVP (Minimum Viable Product) was rolled-out at graduation.

Estelí, Nicaragua

• Designed and built marketing and outreach strategy culminating in presenting my work at the World Bank’s Youth in Development 2016 Conference• Built program framework based from analyzed field data • Established partnerships between INPRHU and other entities such as the Omar Dengo Foundation and Peace Corps.• Started Nicaragua’s first Model United Nations program and won the team a travel scholarship from the National Collegiate Conference Association for their National Model United Nations conference in New York City• Developed and lead a workshop series for young professionals and entrepreneurs in the underserved, impoverished communities of Estelí, Nicaragua• Designed and implemented Technology-Learning Center and Community Internship Program projects

United States

Represented the USA at the United Nations Social Good Summit for #2030NOW. Attended the summit as an official UNA-USA blogger- part of Gen UN- and live tweeted, blogged, and utilized social media to thoroughly cover the event.

Tallahassee, Florida Area

Served as a consultant for small, local agencies on how to develop a marketing and social media strategy for promoting their work.Trained small, local agencies on how to present their work through teaching computer, PowerPoint, and public speaking skills.Monitored and evaluated the success of our MWSDBE certification program through tracking business contracts.

Greater New York City Area

Researched and compiled accurate profiles of prospective funders.Wrote meeting briefs and briefed the team on global happenings Maintained the donor database and records and kept them up-to-date.Researched potential guest speakers, honorees and performers; kept track of guest lists; work with vendors; and assisted with event setup in relation to the 2014 In Pursuit of Peace award dinner

South Orange, New Jersey

Edited, rewrote, and factchecked weekly analysis pieces on pertinent global issues to be aired on WSOU 89.5FM in the NYC metropolitan area.Managed a team of Analysis Writers and one Assistant Analysis Editor through ensuring deadlines are met and assist in the research process.

South Orange, New Jersey

Substantive edit of accepted manuscripts. Assigned copyediting and proofreading to Associate Editors and tracked their progress. Developed and supervised adherence to editorial style and schedule.Trained and helped Associate Editors with editorial questions. Assisted with generating article and author ideas.

Seton Hall University

Researched and analyzed information pertinent to the professor’s topic of choice including trade vs. aid in Sub-Saharan Africa , participatory voting and social programs in South America, conflcit in the South China Sea, and Indonesian relations. Edited and helped rewrite professor’s articles, book sections, and grant proposals.Wrote weekly literary reviews on all sources gathered. Met weekly with the professor to discuss the following week’s project.Transcribed interviews.Organized and added to quantitative data sets for projects ranging from the effectiveness of IMF programs to participatory voting and social programs.

Greater New York City Area

Administration—assisted the education team in all aspects of program administration, including establishing and maintaining files, data, records, and processing forms, invoices or documents.Conferences—assisted the Global Classrooms team in preparing for Model UN Conferences and related projects.Publications and Materials—assisted with development of content (promotional materials, background guides, toolkits, annual report, etc.) Strategy – attended Education Team and UNA-USA staff meetings as appropriate.

South Orange, Nj

Read and evaluated submissions, through editing and proofreading accepted articlesChecked authors’ sourcing and work on layout of the articlesHelped with special projects and general administrative workSolicited authors to write for the next journal issue

New York, New York

Stocked many fridges, ran many errands, and got a lot of coffeeHelped with a few research projects in the Research department.Helped file and deal with petty cash in the Accounting department.Helped with preparations for, and attending to the show’s guests in the Talent department.Helped time code and edit previously transcribed shows.Assisted the office with clerical work which included dealing with fans and some clients over the phone.

Organized and directed the 2012 International Bazaar, an international culture fair which showcased various elements of the University and surrounding area’s cultural diversityManaged social media accounts for Center and populated them with pertitent information Promoted Center events which sought to bring out a greater cultural understanding among students, faculty and staffFielded various student inquiries to appropriate offices within the CenterAnswered questions about the University’s Intercultural ProgramsTabled for the Center at various events on-campusProvided content for University Calendar with upcoming Center eventsDistributed flyers, posters, handbills and TV slides on-campus

Created engaging and informative lessons for studentsInstructed English to students of San Sin High SchoolAssisted students as a native speaker practicing their English during after school outingsGained a greater understanding of Taiwanese culture, traditions, and history by living with a host family

Gave tours of college campus to prospective students and visitors Provided administrative support to office staffWrote and published blogs which expanded on the experiences of campus life for students

Presided over meetingsWorked in conjunction with faculty adviser on project concernsOrganized and scheduled activitiesReserved space for meetings and events through working with Student ActivitiesServed on the Student Organizations Council as the ISO representativeInsured that other officers are fulfilling their office responsibilitiesWorked in conjuction with faculty advisor on issues concerning organization activities Organized and scheduled crew member positionsInformed the secretary of crew schedules and ensured members were notified of the schedules

Master'S Degree, Specializing In International Organizations, Conflict Negotiations, And Post-Conflict State-Building

Activities and Societies: Associate Editor for 'The Whitehead Journal of Diplomacy and International Affairs', staff member of 'The Global.

Bachelor'S Degree, International Relations, 3.98

Activities and Societies: Honor Societies: Phi Beta Kappa, Golden Key, Pi Gamma, Sigma Alpha Lambda, Phi Theta Kappa Interned.

Certificate Of Completion, Coding

Topics covered in this course include: HTML, CSS, Javascript (frontend) Ruby on Rails (backend) SQL (databases) Git and Github (source.

Associate Of Arts (Aa), 4.0

Activities and Societies: TCC MUN (Model United Nations), president of ISO(International Student Organization), PTK (Phi Theta Kappa), TCC.

Education record

World Bank Youth in Development Forum Presenter June 2016  Presented my capacity-building and youth empowerment work at the Global Cafe.