Dana Almaani Email & Phone Number

Doha, Doha, Qatar

INTERNAL AND EXTERNAL COMMUNICATION:• Developing internal communication strategies to build organisational loyalty among employees • Arranging regular employee events to foster team spirit and inter-departmental cooperation • Managing media relations and events to promote the achievements of key personnel• Developing external collaboration opportunities with clinics, companies and medical bodies• Maintaining a robust Corporate Social Responsibility strategy for the groupCUSTOMER SERVICE:• Overseeing customer relationship management in the Group• Ensuring staff from all departments adhere to the highest standards in customer serviceHUMAN RESOURCES:• Ensuring job descriptions have clearly defined scopes of work • Collaborating with the HR department to ensure smooth running of staff operations• Took part in building a KPI-driven approach to streamline employee evaluations and development • Promoting a sense of task ownership among staff to develop accountability management• Direct, motivate, and develop staff as needed to meet practice objectives

Amman, Jordan

• Managing databases by translating and transcribing research material (English - Arabic - English) and ensuring data is accurate and complete.• Ensuring the research is conducted in an ethical and responsible manner.• Collaborating with team members to ensure effective communication to achieve the goals of the research.

Miami, Florida, United States

• Researching markets, machinery, safety, extraction, and testing methods.• Co-founding a fully functioning production line for oil extraction.• Writing and implementing safety, quality, and supply chain & logistics SOPs.

Doha, Qatar

BUSINESS DEVELOPMENT AND OPERATIONS MANAGEMENT:• Acting as a single point of contact between employees and senior management through monitoring the progress and issues of all internal departments and reporting performance in regular meetings with the CEO.• Conducting regular competitor analysis and bench-marking to identify the strengths and weakness of the organisation and overall standing in the local market • Setting up new business ventures in public venues to increase the organization's reach and presence in the market• Conducting regular meetings with doctors and staff to assess the efficiency of the administration, the subsidiaries and internal departments • Streamlining overall business workflows through enforcing inter-departmental communication procedures • Managing the cross-referrals of internal healthcare disciplines among doctors in the centre • Management of day-to-day operations by daily resource management depending on business needs• Supervising the operations of the inventory management QUALITY ASSURANCE:• Identifying risks that can affect patient care or safety and implementing corrective strategies• Organizing staff trainings for the sales and customer service teams at ideal diet restaurant • Regular visits to the kitchen and Ideal Diet Restaurant to ensure adherence to established health and safety protocols and in compliance with official government requirements • Reviewing existing SOPs to manage customer requests and operations with external stakeholders, back-up plans in case of any mechanical failures in the center, human resources, orientation, handover and hiring procedures, maintenance reports.

Stuttgart Area, Germany

Failure analysis of elastomers used to engineer automobile parts through administering chemical lab tests and experimental evaluations of volume, density, media, moisture with the ultimate goal of measuring performance and identifying defects

Amman Governorate, Jordan

Measuring heavy metals content in samples of children toys, foods, beverages using different techniques such as Spectroscopy and X-ray

Amman Governorate, Jordan

Performing lab tests in different medical laboratories such as (Hematology, Immunology, Clinical Chemistry, Microbiology) and submitting results to the laboratory doctor

Bachelor Of Engineering (Beng), Pharmacuetical & Chemical Engineering, 72.5

Activities and Societies: Engineering (All Basic Engineering courses) Chemistry (Basic Chemistry, Physical Chemistry, Organic Chemistry.

Bachelor Of Applied Science (Basc), Pharmaceutical Chemical Engineering

Education record