Dana Hansen Email & Phone Number

Milford Charter Township, Mi, Us

Royal Oak, Michigan, United States

Wixom, Michigan, United States

Tawas City, Michigan, United States

Coordinated the fabrics for over 250 monthly customer invoices to ensure accuracy. Handled customer phone calls and emails in a timely manner until resolution. Invoiced customers and performed audits for accuracy. Independently handled additional tasks to improve work flow for co-workers. Managed client portfolios to ensure accuracy and consistency.

Mount Pleasant, Michigan, United States

Implemented and executed strategies for up to 50 patrons simultaneously. Took ownership of deliverables and handled customer service requests in excess of $1k in a timely manner. Optimized patron experience by understanding and relating to each individual and each request then responded accordingly. Took initiative with additional tasks to improve efficiency with co-workers. Performed multiple tasks at a time to improve efficiency and overall function

Detroit Michigan

Analyzed $250,000 invoices and contracts for 7 parking garages and 1800 spaces. Handled employee requests, complaints, and incidents for over 1500 employees confidentially and efficiently to ensure timely resolution. Took ownership of daily operations and the communication of multiple time sensitive projects by prioritizing. Precisely recorded expenses and tracked budgets of 4 programs under my responsibility. Implemented workflows for multiple construction projects of over $750K… Show more Analyzed $250,000 invoices and contracts for 7 parking garages and 1800 spaces. Handled employee requests, complaints, and incidents for over 1500 employees confidentially and efficiently to ensure timely resolution. Took ownership of daily operations and the communication of multiple time sensitive projects by prioritizing. Precisely recorded expenses and tracked budgets of 4 programs under my responsibility. Implemented workflows for multiple construction projects of over $750K simultaneously. Communicated timelines to employees and clients to ensure project completion in a timely manner. Show less

Greater Detroit Area

Dearborn, Michigan

Coordinate the shipment and delivery schedule of 80,000 lbs of material on a daily basis. Accurately keep track of over $500k of ongoing inventory. Take ownership of deliverables and handle customer service requests for a multi-billion dollar residential construction company. Assist in daily operations and the communication of confidential information between production and vendors. Develop relationships and sensitivity to management and partner needs in order to assure successful project… Show more Coordinate the shipment and delivery schedule of 80,000 lbs of material on a daily basis. Accurately keep track of over $500k of ongoing inventory. Take ownership of deliverables and handle customer service requests for a multi-billion dollar residential construction company. Assist in daily operations and the communication of confidential information between production and vendors. Develop relationships and sensitivity to management and partner needs in order to assure successful project completion. Show less

Grand Rapids Mi

Assisted in research to support development of the Stormwater Calculator’s capability to determine the monetary value of switching from gray infrastructure to green infrastructure. Precisely mapped trout habitat in Michigan’s largest watershed, The Grand River. Managed a team of 20 volunteers in community outreach programs.

Bachelor Of Arts (B.A.), Biology, General, 3.75

Activities and Societies: All American Track and Field Athlete Student Athletic Advisory Board As a biology major, I developed many.

High School Diploma, General Education, 3.88

Activities and Societies: National Honor Society General education