• Sources, recruits, and interviews qualified new hire candidates.• Facilitates onboarding and training for new and current employees.• Trains and remediates employees on all company standard operating procedures.• Gathers and evaluates information from employees and management on previous trainings to identify areas that needed improvement.• Ensures all-time positive customer experience by communication and maintaining professional relationships with team members, management, and stakeholders.• Mentors newly hired and promoted recruiters.• Follows all standard operating procedures, HIPPA, and confidentiality regulations.• Regularly adapts trainings due to quick nature of procedures changing. • Develops full cycle recruitment strategies, and onboarding programs with team. • Collects data to create evidence based progress reports to measure training success.