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Dana Rice personal email
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Customer-focused hybrid mix of information technologist and artist. Multi-instrumental, multi-lingual, multi-faceted IT support engineer, and character-morphing SAG-AFTRA actor. I wish that the "pronouns" field were a little more forgiving. I have a gender-neutral name, so I'm very comfortable with responding to any pronouns that are used with respect. :) Seriously, no joke. I default to she/her in English, ella in Spanish, and sie in German. But well-intentioned variants are always okay. Having been one of few female geeks in most of my previous roles, I'm cool with phrases like, "Dude, 'sup?" and "Hey, man, have you seen this?" being gender-neutral in intent. In fact, the thing that may make me cringe a bit is when someone tries to adapt "Dude" to "Dudette". I won't judge, but I might cringe.2021 - Currently enjoying remote work and school, living behind the closed-down West Seattle Bridge. Most recent IT training in Agile and Scrum Frameworks, with "The Agile MBA" bootcamp and "Lucid Agile", and in "Inclusive Leadership" via Coursera. If you're a recruiter visiting this page, I'm currently keeping an eye out for remote roles in inclusive, creative environments. Also looking for friends who work with Agile and Scrum for informational interviews. Most recent technology roles included two rewarding contract gigs supporting a variety of systems for Microsoft labs. Very rewarding work, with great teams. 2019 - completed a 2 year AAS degree, full-time re-training to refresh and upgrade Network Administration and Cybersecurity skills. Prior to re-training, recent technology gigs included an upgrade project at Swedish Medical Centers, and two back-to-back temporary positions at the City of Seattle, in Tech Support for Seattle Public Utilities. An awesome experience with a great team and wonderful customers. I highly recommend the IT division at Seattle Public Utilities for any of my Information Technology friends. Most recent acting projects include staged and table readings of new scripts, ongoing training and screenwriting projects. Less recent projects include singing in church choir, collaborating with musician friends and assisting neighborhood organizations with community outreach for crime prevention and disaster preparedness.Ongoing projects include continual training in new technologies such as Powershell scripting, Microsoft System Center Operations Manager, Windows Server, System Center Virtual Machine Manager, Active Directory, SQL Management Studio, Visual Studio and other standard and custom technology products.
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Website Technical SupportPeace Lutheran Church Seattle Apr 2022 - PresentSeattle, Washington, UsWebsite break fixes, content updates, widget updates, and webserver upgrades. -
Voting Center SupportKing County Elections Nov 2024 - Nov 2024Renton, Washington, UsRegister in-person voters, print ballots for voters, resolve issues with ballots, update voter registration information, educate voters on the voting process in King County, WA, USA -
CaregiverFamily Member Home Sep 2017 - Nov 20222nd-tier support for infirm family member in assisted living and memory care.
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Student Of Agile And Scrum FrameworksThe Job Hackers And Lucid Agile May 2021 - Nov 2021"The Agile MBA" bootcamp (Summer and Fall cohorts) with Larry Apke, Jim Schibler and Edward Gordon. Certified ScrumMaster (CSM) prep course with Lucid Agile.
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Support Engineer343 Industries Oct 2019 - Apr 2021Redmond, Wa, UsTier 2 and 3 Technical support. Operations and maintenance systems administration. Remote-only since March 2020 -
Student Of Network Administration And CybersecuritySeattle Colleges Aug 2017 - Jul 2019Seattle, Washington, UsNetwork Administration AAS (Completed 07/2019) South Seattle & Seattle Central Colleges Coursework included: Network Administration, Network Security, Ethical Hacking, Virtualization and the Cloud, Unix Operating Systems, Windows Operating Systems, Databases, A+ Hardware, Wireless Communications, Web Development (HTML 5), Python programming, Java programming, Cisco I, II, III, & IV, Networking of Windows Servers, Customer Service and Research Strategies -
CaregiverFamily Member'S Home Nov 2016 - Aug 2017Tier 1 In-home Caregiving support for an infirm family member
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Site Services TechnicianMicrosoft Jul 2015 - Nov 2016Redmond, Washington, UsMicrosoft Office Engineering Test Labs -
Upgrade Support TechnicianSwedish Medical Center Dec 2014 - Jul 2015Englewood, Colorado, Us -
Actor, Singer, MusicianVarious Theatre, Music And Filmmaking Venues 1986 - 2015Current SAG-AFTRA Union Member. Various Theatre, Music and Filmmaking Venues. A variety of freelance acting, singing and musical gigs over the years. Currently on sabbatical from more creative work to pursue intensive training and gigs in Network Administration, Cybersecurity, Agile & Scrum, Leadership skills, etc.
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Software Quality Assurance TesterUtest Feb 2013 - Dec 2014Framingham, Massachusetts, UsIntermittent freelance software testing. -
It Systems AnalystSeattle Public Utilities Aug 2013 - Jul 2014Seattle, Wa, Us -
Water Meter ReaderSeattle Public Utilities Apr 2010 - Aug 2013Seattle, Wa, Us -
It Professional BSeattle City Light Apr 2002 - 2008Seattle, Wa, UsHybrid Systems Administrator and Web Manager for a heterogenous development and production environment. -
Systems AnalystSeattle City Light Oct 1998 - Apr 2002Seattle, Wa, UsHybrid Systems Administrator and Web Manager for a heterogenous development and production environment. -
Manager, Computer Support & OperationsUniversity Of Washington Jan 1998 - Oct 1998Seattle, Wa, UsManager of Computer Support Services and Operations for the Computer Science and Engineering Department at the University of Washington. -
Systems AnalystCity Of Seattle Jan 1996 - Jan 1998Seattle, Wa, UsHybrid tier 2 Technical support - Desktops, servers, network, phone lines, email, computers in patrol cars, laptops, web management, documentation, ticketing, etc. -
Systems AnalystCity Of Seattle Jul 1994 - Jan 1996Seattle, Wa, UsHybrid tier 1 & 2 Technical support - Desktops, servers, network, phone lines, email, remote access, hardware, software, laptops, web, documentation, ticketing, etc. This began as part time while completing training at North Seattle College, then converted to full time when classes concluded. (The Seattle Engineering Department (SED) was later reorganized with the Seattle Water Department to form the Seattle Public Utilities (SPU) department and the Seattle Department of Transportation (SDOT).)
Dana Rice Skills
Dana Rice Education Details
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William & MarySpanish Language And Literature -
Seattle CollegesNetwork Administration -
Lucid Agile BootcampAgile And Scrum Frameworks -
The Job HackersAgile And Scrum Frameworks -
University Of WashingtonSoftware Testing & Quality Assurance -
North Seattle CollegeBusiness Programming -
University Of WashingtonScreenwriting -
The ActorsiteEtc. -
Freehold Theatre Lab StudioCombat -
Washington State UniversityTheatre
Frequently Asked Questions about Dana Rice
What company does Dana Rice work for?
Dana Rice works for Peace Lutheran Church Seattle
What is Dana Rice's role at the current company?
Dana Rice's current role is Website Technical Support.
What is Dana Rice's email address?
Dana Rice's email address is da****@****int.com
What is Dana Rice's direct phone number?
Dana Rice's direct phone number is +131099*****
What schools did Dana Rice attend?
Dana Rice attended William & Mary, Seattle Colleges, Lucid Agile Bootcamp, The Job Hackers, University Of Washington, North Seattle College, University Of Washington, The Actorsite, Freehold Theatre Lab Studio, Washington State University.
What skills is Dana Rice known for?
Dana Rice has skills like Film, Theatre, Project Management, Music, Acting, Facebook, Non Profits, Singing, Editing, Html, New Media, Customer Service.
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