Dana Rich Email & Phone Number

Spring Lake, NC, US

Charlottesville, VA, US

Anderson, South Carolina, US

• At TacMed Solutions, I steered the full spectrum of operations associated with channel account management by establishing and executing comprehensive strategies to identify, evaluate, and onboard international.
• Attained high level of customer satisfaction by fostering strong relationships with clients and resolving inquiries in timely manner.
• Participated as key member of sales team and collaborated with field sales staff to provide extensive support in achieving sales targets.
• Ensured consistent utilization and maintenance of CRM system for managing sales data and providing valuable insights for decision-making.
• Crafted compelling customer proposals to highlight value proposition of products and services, resulting in expansion of customer base.
• Utilized in-depth market knowledge and performed competitor analysis to develop strategic account plans and drive sales growth within assigned accounts.

Anderson, South Carolina, US

• Working with management as inside sales contact for quote requests to develop sales strategy and create customer bids, processing orders through existing and newly introduced platforms, and handling requests with.
• Answering mid-high volume emails and inbound calls from customers, suppliers, and outsides sales representatives daily while supporting outside sales representatives with projects in a timely manner.
• Ensuring the consistent implementation of effective sales processes for optimum performance and organizational success and applying a deep understanding of the market including competitors to build strategic account.
• Collaborating with other departments in order to develop sales strategies for enhancing the company's growth, building strong business relationships within assigned accounts, and ensuring alignment of internal resources.
• Leveraging inbound calls and other electronic contacts to generate new prospects and close sales by applying an extensive knowledge of the company's catalog of products and services to offer the best sales experience.
• Ensuring CRM is utilized and maintained on a daily basis in accordance with agreed strategies or business plans, training new hires, and setting objectives as well as conducted team calls for training and best practice.

San Antonio, Texas, US

San Mateo, California, US

• During my time here, it was my core responsibility to orchestrate all site operations and billing procedures, including creation of comprehensive lesson plans and successful implementation of new curriculum. My notable.
• Drove successful rebranding of educational program, catapulting market appeal and brand recognition.
• Championed development and implementation of cutting-edge curriculum and elevating educational program to new heights.
• Collaborated closely with store executive team to develop and execute effective retention strategies to ensure stable and highly engaged workforce.
• Implemented robust safety and security protocols to ensure compliance and safeguarding of store associates, customers, and valuable assets.
• Crafted comprehensive Operations Manual and established standardized processes to maximize operational effectiveness at Charlotte location.

Singapore, SG

➤ Provided excellent service for all executives staying within Oakwood properties in Salt Lake City and the Carolinas and delivered excellent customer service by responding to tenant requests or problems in a timely and courteous manner.➤ Managed 11 commercial properties located throughout the area, maintained properties by investigating and resolving.

Greenwich, CT, US

• Sr. Executive Assistant – Chart Logic Inc., Salt Lake City, UT
• Ad Operations Coordinator – Spark Networks, Provo, UT
• Senior Manager – Ann Taylor, Charlotte, NC
• Operations Manager – Eddie Bauer, Charlotte, NC

Education record

Marketing