Dana Rodriguez Email & Phone Number

Calgary, Alberta, Canada

- Design, develop, test, and maintain automation modules and workflows for infrastructuredelivery and configuration.- Develop maintenance and troubleshooting documentation.- Release management of automations.- Develop team processes and procedures to support the agile development methodology.- Perform in-depth data analysis using established toolsets.- Provide administrative support of the Automation and Analytics environment solutions.

Canada

Network Security DevOps

Calgary, Canada Area

Ops prime within Wireless DevOps Security team:-Help to develop proof-of-concept models to demonstrate proposed architecture/design changes. -Support network infrastructure and perform associated configuration changes.-Following up Security ops requirements: Preventative maintenance, Incident Management, Playbooks, Client On-boarding, On Call, Trouble Tickets, Weekly WOs, Automation, AI: Analytics; SBAs

Calgary Y Alrededores, Canadá

Responsible for the IP Core & Security Domain support within Telus Wireless Network.• Monitor IP/core network and issue regular trouble updates.• Provide provisioning for local and remote elements additions.• Test, provision, configure, maintain, repair and commission network elements and services.• Provide trouble analysis (i.e. testing, fault isolation and repair functions; logs, alarms, operational measurements). • Work with appropriate areas for the implementation of hardware, software, firmware, product change upgrades, maintenance, operational acceptance and commissioning of network elements / services.• Respond to queries, discuss trouble details and provide explanation/assistance relating to network trouble resolutions directly with external / internal customers.

Calgary Y Alrededores, Canadá

Monitoring and troubleshooting:• The Network (HP OpenView NNM, Cisco Transport Manager, CTM).• Secure access control (DPS Telecom products).• Calgary Data Centre (Facilities Monitoring System).• Ticketing queues (NetCracker).• Maintenance and Co-ordination:• Tracking Change Management activities.• Reporting network changes to appropriate group.• Co-ordination of network troubleshooting.• Issue assignment to support groups• Tracking of ongoing network issues.• Reporting of daily events.

Havana, Cuba

Responsible for: Access networks projects.• Developed technical specs, managed RFP (Request for Proposals) and RFQ (Request for Quotation) for new DSL, GPON network developments on the access network.• Conducted surveys guaranteeing appropriate conditions for the access network projects deployment.• Lab tested and validated scenarios, prior to implementing the projects.• Prepared compliance documentation.• Validated the technical proposals and prepared analysis of related budget expenses.

Havana, Cuba

Responsible for: Providing network support for the B2B solutions.• Deployed and troubleshoot Layer 2/Layer 3 business client’s solutions.• Assisted on upgrades and backups of the enterprise switches and DSLAMs configuration files.

Havana, Cuba

Responsible for: Diagnosing and resolution of LAN network problems.• Provided on-going technical support and service for Microsoft Windows XP and 7: Installing, repairing and maintaining workstations and printers, and configuring Microsoft Office and configured email accounts, antiviruses and shared resources. • Administered company’s Windows 2003 services. • Administered small VoIP solution.

Havana, Cuba

Assisted with: DPI software implementation.• Developed and performed tests related to the validation of DPI technologies using Linux based software and repo.• Assisted with the network security tests conducted with Spirent Test Center traffic generator/analyzer tool.

Havana, Cuba

Providing support to residential and business customers.• Familiar with company’s fixed network CRM platform.

Engineer’S Degree, Telecommunications And Electronic

Activities and Societies: Athletic team, soccer team.

Database Administration, Sql Server