• Worked as part of a team with senior management to develop and implement the department’s comprehensive training program; managed onboarding process for new employees; documented department processes and standards for office-wide distribution• Acted as team lead on a project to examine alternate web platforms for the internally hosted website, analyzed business and user needs, and transferred all departmental content • Strategized with management and fundraising officers to ensure events were developed and implemented to advance the fundraising priorities of the University• Negotiated vendor contracts while maintaining strong relationships with various providers• Served as a customer service liaison between the institution and stakeholders in a fast-paced problem solving environment • Provided technical and logistical support for high profile events including constructing event timelines, budgets, communications, program development, and staffing plans

• Produced and staffed over 30 events in FY 2014, ranging in scale from large alumni receptions for 400 attendees to intimate dinners and committee meetings• Planned and executed a multi-day $6.5 billion Campaign Launch for over 1,000 attendees with 35 faculty participants• Redesigned the University wide intranet as an active member of a team tasked with evaluating new technology, user content and user experiences• Provided project and administrative support to all members of the Donor Engagement and Events team• Prepared and organized briefing materials for faculty; coordinated faculty travel, accommodations, itineraries, and reimbursements

● Managed community fundraisers, working closely with coordinators from start to finish in their fundraising efforts for Children’s Hospital Boston● Organized 2011 annual Recognition Reception for 300 attendees who raised in excess of $2 million in fundraising● Maintained the internal database and stewardship program for community fundraisers, tracking progress and revenue for over 250 events every year

• Coordinated mailings, event tracking and follow-up, processing and acknowledging event gifts, invoice processing and vendor management for MGH events• Oversaw the management and growth of the Third Party Event program that raised over $2 million in FY 2008 with over 100 events• Provided project and administrative support to all members of the Special Events and Development Services team

Write press releases and optimize them for searchPitch stories to journalists; respond to queries from journalists Write blog posts concerning topics of interest to job seekers and employersManage a high phone volume, fast-paced receptionist position