Dana Singer, Mpsych, Assoc. Cipd Email & Phone Number

London, Gb

Newbury, England, Gb

London, England, Gb

Reading, England, Gb

Reading, England, Gb

Overall management and development of all People aspects to enable delivery of the People Plan whilst ensuring best practices and employment legislation are followed at all times throughout the region.•Coach line managers and operations management to improve capability in managing people related issues, through training, including classroom style and webinars. Including areas like absence, disciplinary, retention, labour productivity.• Conduct quarterly succession plan reviews with the Operations management track the development and engagement of future stars identified• Advise Operations Managers and Support Managers on high level Employee Relations issues or long term absence cases•Measure and monitor the employee retention within the region(s) highlighting any trends or concerns as required and report on a monthly basis• Ensure all managers are complying with the recruitment process seeking authority to recruit, updating HRIS including Proof of right to work.• Ensure all internal promotions are managed fairly and complying with fair selection• Liaising with the Payroll Department as and when required regarding payroll issues if necessary• Support managers on manpower planning, restructures and redundancies as required• Key point of contact with any ACAS or Tribunal challenges whilst liaising with employment solicitors to gain support• Play an active role in the TUPE mobilisation of new contracts and/or demobilisation of closing contracts. •Build strong relationships across the WSH businesses and understand the business overall and how the support teams inter-connect•Deputise in the absence of Head of People Operations

Reading, England, Gb

· Advise Operations Managers and Support Managers on Employee Relations issues· Support the Location Managers on delivering their People Plan and actions.· Support Locations to manage short and long term absence cases.· Provide support for TUPE /restructure/mobilisation and/or closing of contracts and ensure employment legislation is followed at all times throughout the region· Support in the recruitment of any new Location Managers.· Develop and design training programmes as required in conjunction with the Head of HR.· Deputise in the absence of the Head of HR.· Support the Head of HR in implementing the BaxterStorey London People Plan.

• Ensure that contracts are operated according to company policies, standards and legislation.• Ensure that Unit Managers are supported in their adherence with Food Safety and Health and Safety Policies regulations with Company and Government Legislation.• Ensure that contracts are operated to achieve the financial promise to both Client and Company ensuring budgets are achieved.• Train Unit Managers to adopt commercial disciplines.• Financially conversant with the 10 Units under my control in knowledge of sales volumes, gross profit levels, overhead costs, cash and stock control as well as management of cashless payment systems.• Operationally conversant with the 10 Units under my control in knowledge of service times, menus, school roll and service standards.• Present on a monthly basis sales breakdown and purchase summary.• Prepare and present annual budget to client after first authorising with Account Director.• Review with Account Director the financial and operational performance of contracts.• Organise regular client meetings to ensure a positive pro-active relationship is developed and maintained and contract retention.• Obtain supplies and purchases from Company approved suppliers.• Appraise, control and discipline staff according to the needs of the establishment, within the procedure laid down by the Company and Government Legislation. • Provide a prompt response to complaints and take corrective action where appropriate. • Ensure Units and Managers/Relief Chefs have up-to-date training records by delivering induction training or refresher sessions and attend the relevant training courses as part of their role. • Recruit appropriately skilled employees, ensuring their right to work within the UK in accordance with company recruitment procedures.• Assess employee performance, recognise potential and meet training needs as appropriate.

Caterlink are specialist caterers within schools, colleges and universities. We're passionate about fresh, healthy food that tastes great.Overall Objectives: • Provide a professional catering service, ensuring that company standards are maintained and that client expectations are met within the agreed objectives for the location.• Manage, operate, develop and support the different catering establishments within the terms of the catering policy, group contract and budget, making the most efficient use of their resources.• Recruit, train and manage the location staff. • Plan, organise and control the establishment's operations to ensure that the food quality, presentation and service are provided to the appropriate standards set by the company and the Client. • Support Unit Managers with operation of the contracts as well as frequent site visits.• Maintain contact with customers and clients and where necessary deal with complaints and take corrective action where appropriate. • Ensure Company Hygiene, Health & Safety Policies and Procedures are adhered to continuously.• Carry out the company bookwork for the location in accordance with Company Policies & Procedures; account for all money spend and reconcile cash received and all stocks purchased and used. • Ensure all contracts/school menus are nutritionally compliant in accordance with government and contract guidelines.

Trainee Manager as part of a structured 9-month graduate programme. The course is tailored to the trainee’s individual needs with regular mentoring throughout the programme by experts.• Experience different job roles within a structured, flexible programme, before settling into a specific area.• Gain an in depth knowledge of the food services and contract catering business.• Develop a sound business understanding of Caterlink and the state education sector.• Train for different roles within the company - from kitchen and front of house management to operational, and support services levels.• Take part in training to develop managerial and influencial skills.• Receive regular reviews and training requirements to meet development needs.

London, London, Gb

The Warren School• Assist in the support and inclusion of SEN pupils within the school by supporting the work of the SEN team, teachers and support staff.• Provide appropriate one-to-one support for an individual pupil, or support for a small groups of pupils of any ability in any curriculum area.• Work under guidance helping to safeguard and promote the welfare of children and young people.• Support the teacher in behaviour management and reinforcing agreed rules in working with pupils.• Respond to individual needs by personalising resources for an individual or a group. • Report to the appropriate member of staff or teacher any incidents or disruptive or unacceptable behaviour of pupils. • Liaise with the SEN team and class teachers regarding progress made, problems arising, and any difficulties with accessing work and resources.

Chester, Cheshire, Gb

AQR is a psychometric test publisher and business consultancy• Promote psychometric products (mainly MTQ48 and ILM72) and training programmes• Deliver and facilitate training programmes of psychometric products (MTQ48 licensed user)• Translate and double check all translated English material related to psychometric tests or any other assessment tool used in Arabic• Generate new business in the UK, Europe, & Middle East• Develop and maintain relationships with current and prospective clients• Seek out, secure appointments with and follow up on sales leads • Product development; ensure assigned project goals and objective are achieved• Coordinate and facilitate delivery of project objective• Track progress and review project tasks to make certain deadlines are met appropriately• Proactively communicate project status, issues and risks to management• Conduct regular status meetings with all stakeholders• Work collaboratively with development and support team to maintain thorough knowledge of product capabilities

• Ensure spectators arrive at and depart from each venue safely• Ensure health and safety and welfare of ticketed Olympic and Paralympic spectators and other Last Mile staff• Ensure a smooth, enjoyable, safe and trouble-free experience for spectators walking to and from London 2012 venues

• Recruitment including posting job advertisements on job boards, scheduling and conducting interviews• Develop graphic presentations to communicate progress, share best practices and provide updates.• Work on HR projects and organise events in social media and HR• Cold call to generate new business (10 interviews per week and two meetings per week)• Attract, retain, develop, and motivate a skilled workforce

• Curriculum Planning•Typing and Designing Slides on Power Point (French, English & Arabic)

Dubai, Ae

• Greet customers and ascertain what each customer wants or needs• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations• Recommend, select, and help locate or obtain merchandise based on customer needs and desires• Ticket, arrange and display merchandise to promote sales• Place special orders or call other stores to find desired items• Exchange merchandise for customers and accept returns• Help customers try on or fit merchandise• Answer questions regarding the store and its merchandise.• Describe merchandise and explain use, operation, and care of merchandise to customers.• Respond to sales inquiries and concerns by phone, electronically or in person• Ensure customer service satisfaction and good client relationships• Follow up on sales activity• Perform quality checks on product and service delivery

Jounieh, Lb

• Make sure all menus are wiped down, free of spots or stains, and complete• Make sure entry doors are clean• Plan out the seating chart and organize the reservations• Greet guests, escort them to their table and present menus• Make sure the waiter/waitress is aware they have been sat• Keep in constant contact with the waiters/waitresses and the kitchen • Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean throughout operations• Check with every guest and if there was any kind of problem quickly get a manager

Msc, Occupational & Organisational Psychology

Ba, Psychology (Honours)

French Baccalaureate, Humanities/Philosophy