Dana V. Starks Ii, Mpa, Mhrm Email & Phone Number

Dana V. Starks Ii, Mpa, Mhrm is a Patient Access Manager at Nashville General Hospital. He possess expertise in public policy, government, nonprofits, healthcare, powerpoint and 22 more skills.

Listed skills include Public Policy, Government, Nonprofits, Healthcare, and 23 others.

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  Patient Access Manager

  Nashville General Hospital

  Aug 2024 - Present

  Oversees and provides leadership to Patient Access Supervisor, Team Leads and Financial Coordinator from multiple departments. Oversees and manages the daily operations of the scheduling call center including but not limited to demographical and insurance data collection, outpatient diagnostic scheduling, clinic referrals, precertification, pre-registration, registration, financial clearance, payment collections, and PBX for hospital and clinical services.Responsible for the day-to-day operational oversight of scheduling, patient access, supervision of personnel, evaluating staffing levels and time off requests, conducting performance reviews, conflict resolution, scheduling, monitoring productivity levels, quality and process improvement, managing clinic efficiency, and working closely with the medical director(s) on program planning, development and implementation.