• Responsible for the Project Management Office, overseeing a portfolio of 90 projects in Cybersecurity, Risks, Vulnerabilities, Core Banking, and Data. These projects have an investment and expense budget of $45 million, managed by 25 project managers.• Led cost optimization initiatives and improved team productivity through better planning, consequently achieving clearer project scope execution. This resulted in 20% savings for the project management team and shorter lead times.

• Responsible of developing the Global Marketing Attribution Model to measure marketing campaigns performance, reduce client’s acquisition costs and acquire more profitable segments. The role included coordination with product and technology teams, and vendors.• Led initiatives of cost optimization for the portfolio of Cloud Marketing Tools and achieved annual 25% savings (500k

Direct report to CEO and member of the Executive Committee. Lead a 5-member squad to deliver: commercial/risk analysis for Growth and Risk, and operational tools to digital service agents.Spearhead a Segmentation and Marketing Automation project with NTT Data Consulting Services.Create a Data & Analytics strategy, partnering with the business to define priorities and development of approaches.

Reported to the Director of Banking, responsible for financial project management, commercial proposals, and team member in strategic projects where I worked as: o Agile Facilitator: Tunki Digital Wallet (4 squads)o Scrum Master: App for currency exchange, Digital core banking solutionso Agile PMO: Agile Center of Excellence

Reported to the Director of Digital Transformation (based in Madrid), led the execution of digital business consulting projects:- CRM for Prima AFP: Considering the activities of people in the areas of service, sales and marketing, the project delivered a diagnosis of CRM maturity level, blueprint of digital projects to solve the main pains, business case for the investment, cloud providers analysis: Salesforce, Oracle, Microsoft Dynamics and SAP.- Ecommerce for Pacífico Seguros:… Show more Reported to the Director of Digital Transformation (based in Madrid), led the execution of digital business consulting projects:- CRM for Prima AFP: Considering the activities of people in the areas of service, sales and marketing, the project delivered a diagnosis of CRM maturity level, blueprint of digital projects to solve the main pains, business case for the investment, cloud providers analysis: Salesforce, Oracle, Microsoft Dynamics and SAP.- Ecommerce for Pacífico Seguros: Ecommerce conceptualization for pricing estimation and issuing insurance policies online through brokers.- UX APP Analysis for Telefónica: Diagnosis of opportunities of improvement for an app created to support direct sales in major markets. Show less

- Contributed to improved profits by three times managing operational and financial strategies related to: pricing, collections, contracts y and development plans.- Managed financial cash flows and supervised Financial Statements.- Commercial development for current clients: Sodimac, Saga Falabella and Plaza Vea.- Supervised strategic proyects suchs as: Ecommerce for Sodimac, Blog Saga Falabella and Digital Advertising for Plaza Vea.

- Controlled efficiently a budget of $107 MM at Citibank.- Improved credit cards and loans profitability in $ 1 MM by modifying the variable costing methodology which included process reviewing, cost actualization and differing costs per products life cycle. Due to this achievement, my team received a quality recognition award for its financial contribution.- Improved financial segments analysis for Corporate and Consumer Banking by modifying the cost allocation methodology… Show more - Controlled efficiently a budget of $107 MM at Citibank.- Improved credit cards and loans profitability in $ 1 MM by modifying the variable costing methodology which included process reviewing, cost actualization and differing costs per products life cycle. Due to this achievement, my team received a quality recognition award for its financial contribution.- Improved financial segments analysis for Corporate and Consumer Banking by modifying the cost allocation methodology. Reclassified $ 2 MM incorrectly assigned.- Developed projects to achieve efficiency such as: Control of medical licenses for sales force, assign owners to critical lines of transactional expenses among others. - Forecasted expenses for Corporate and Personal Banking. Improved this process excelling communications among areas such as: Product Management, Operations, Technology and HR. Show less

- Implemented CREDICORP strategic planning process. Interview top managers to understand their major goals. Forecasted CREDICORP financial statements. Improved the communication system between business areas and staff.- Designed key performance indicators to measure BCP's performance. Aligned top managers' incentives to achieve BCP's goals. Provided feedback to top managers about their performance according to forecasted budgets and market evolution.- Monitored BCP's key performance… Show more - Implemented CREDICORP strategic planning process. Interview top managers to understand their major goals. Forecasted CREDICORP financial statements. Improved the communication system between business areas and staff.- Designed key performance indicators to measure BCP's performance. Aligned top managers' incentives to achieve BCP's goals. Provided feedback to top managers about their performance according to forecasted budgets and market evolution.- Monitored BCP's key performance indicators according to budget and compared them with the ones of the main industry players. Show less

- Designed sales force variable payment systems in coordination with Marketing and Sales achieving forecasted salary expenses savings of 10% in a period of economic growth while exceeding sales forecasts.

- Analyzed, improved, and implemented business executive and staff recruiting processes reducing search time for suitable candidates by 40%.