- Developed and implemented Standard Operating Procedures (SOPs) to optimize internal processes, supporting business objectives and meeting client expectations.- Provided essential operational support across finance and HR functions, including invoicing and payroll.- Maintained comprehensive documentation and managed databases, tracking financial reports, candidate status, and client activity to ensure efficient operations.- Cultivated and sustained relationships with 50+ B2B clients, overseeing full-cycle recruitment, interviewing, and offer processes.- Recruited, onboarded, and trained new employees in company protocols and recruitment workflows.- Led regular team meetings and individual check-ins to ensure alignment on goals, recruitment efforts, and employee development.- Streamlined recruitment project management to fill open positions by optimizing processes and reducing time-to-hire.- Administered the Applicant Tracking System (ATS), JobDiva, and managed job postings across multiple platforms.- Collaborated with Hiring Managers, Talent Acquisition Specialists, and candidates to align client and candidate expectations.- Designed customized interview processes using various ATS platforms (e.g., Workday, JobVite, WAND, iCIMS) to provide a transparent and positive experience for clients and candidates.-