Representing both the School of Life Sciences and the School of Chemistry to give candid advice, insight and academic techniques to prospective students and offer holders at the university.

The 'Levelling Up: STEM' initiative aims to provide extra resources to students who, based on their social circumstances, are historically underrepresented at university in the physical sciences. As a chemistry tutor and mentor, my mission is to kindle a genuine passion for chemistry among the next generation of students. Through engaging tutoring sessions tailored to their A Level studies and mentoring sessions focused on fostering the goal-setting mindset crucial for success in Higher… Show more The 'Levelling Up: STEM' initiative aims to provide extra resources to students who, based on their social circumstances, are historically underrepresented at university in the physical sciences. As a chemistry tutor and mentor, my mission is to kindle a genuine passion for chemistry among the next generation of students. Through engaging tutoring sessions tailored to their A Level studies and mentoring sessions focused on fostering the goal-setting mindset crucial for success in Higher Education, I aim to guide them toward academic excellence. I specialise in delivering group chemistry tutoring, customising materials and methods to cater to diverse learning styles to ensure a thorough understanding. Additionally, I commit to fostering a collaborative and inclusive environment that empowers students to inquire, explore scientific curiosity, and cultivate confidence in their abilities.More about the program:https://www.levellingupstem.co.uk/ Show less

Using data as a key driver to influence and implement strategic and tangible changes to the business through test and learn strategies, focusing on the happiness of our customers, adhering to regulations and removing unnecessary waste activities from the operation - allowing quick implementation of improvements and adopting a fail fast culture to promote continuous learning.

Aligning business strategy through the transformation of our in-house and external systems to meet the needs of our customer. Leading and inspiring a team of Infrastructure Support Technicians - analysing our customer contact strategies and influence operational teams to adopt a change culture to meet these needs, allowing us to not only have great relationships with our customer but to do it in the leanest, most efficient way possible. Accountable for all regulatory adherences of these… Show more Aligning business strategy through the transformation of our in-house and external systems to meet the needs of our customer. Leading and inspiring a team of Infrastructure Support Technicians - analysing our customer contact strategies and influence operational teams to adopt a change culture to meet these needs, allowing us to not only have great relationships with our customer but to do it in the leanest, most efficient way possible. Accountable for all regulatory adherences of these systems, and developed intelligent data visualisations and dashboards for live monitoring of system performance - preventing potential fines and bolstering our robust system portfolio. Show less

Transforming and tailoring bespoke customer contact strategies through our voice and written contact channels using the Genesys and Aspect platforms. Proactively seeking opportunities to improve system or operational process, influencing senior stakeholders by presenting clear data to show how these improvements will positively impact our customers and our business across the entire operation. Collaborating with a wide range of colleagues and customers to get real, primary sources of… Show more Transforming and tailoring bespoke customer contact strategies through our voice and written contact channels using the Genesys and Aspect platforms. Proactively seeking opportunities to improve system or operational process, influencing senior stakeholders by presenting clear data to show how these improvements will positively impact our customers and our business across the entire operation. Collaborating with a wide range of colleagues and customers to get real, primary sources of information to become the building blocks of analysis, recommendations and ultimately the transformation of the business. Show less