Retail And Business Sales Manager
Overland Park, Kansas, Us
Maintained responsibility for overall sales and marketing operations for Mankato and New Ulm operations. Served as interim Retail Manager for Rochester Retail Store on two occasions (met retail goals on bouth occasions) and rebuilt the staff to change the outlook and improve morale. Identified opportunities to increase revenue, as well as increased the ARPU (average revenue per user) while decreasing the CPGA (cost per gross adds) and reducing churn rate. Hired, trained and motivated staff through a positive environment to increase productivity as well as mentored staff and reinforced sales techniques. Monitored staff performance daily, performed annual reviews, and rewarded or disciplined including termination.Implemented corporate policies and procedures, developed and implemented internal store policies. Utilized Microsoft applications with porficiency, as well as reconciled daily/monthly books.