• Manage Microsoft Partnership with an emphasis on driving positive exposure and growth • Collaborate with field teams, programs, and focus areas to align key objectives • Assist with forward looking sales and revenue strategy Core Focus Areas: • Sales Management • Business Development • Value Alignment • Flexibility to Situations • Communication • Agile Methods • Scrum Master • Consulting • Project Management • Technical Leadership / Management

Provided leadership and governance to a team of Modern Work Cloud and Surface sellers to overachieve on monthly, quarterly, and annual revenue and scorecard targets. Identified, managed, and forecasted pipeline to required operational standards for a $750 million annual business.★ Responsible for driving sales volume, gross profit, and large client relationship development. Created innovative and strategic campaigns around prospecting to drive new client acquisition growth and cross-selling to current clients. Assisted team in complex and high-profile client contract negotiations.• Managed daily operations and met with sales team to develop individual monthly and annual goals and objectives, and to review projections versus actual performance. Created team and individual success plans.• Developed and implemented sales strategies, plans, KPI’s, goals, and initiatives. Analyzed industry trends and global market drivers, effectively instituted strategic sales plans to achieve revenue objectives. Monitored various acquisition channels and adapted sales strategies to optimize each channel.• Coached solutions selling, pipeline development, objection handling, and upselling/add-on techniques to drive sales performance and individual and team success.• Analyzed customer intelligence, competitor knowledge, and industry trends to provide data-driven "Voice of Customer" feedback to develop effective cross-functional roadmaps and generate effective sales plans. • Championed superior customer service and techniques for converting potential issues into customer success victories and brand loyalty.• Served as a bridge between technical and non-technical teams (product, engineering, licensing, etc.) and partners. Ensured alignment to drive successful engagement with the customer.• Developed and executed go-to-market campaigns, proactively aligned our solutions to specific business challenges of customers across the industry.

Served as a Modern Workplace solution area expert and sales leader for a set of accounts across several states in the Financial Services vertical. Responsible for evangelizing Microsoft’s Cloud Productivity platform and driving sales in accounts while working with account team members and other sales specialist roles.★ Top performer. Lead relationship manager for end clients and strategic partners. Built business relationships and drove the end-to-end sales process.• Creative deal structuring and negotiation of complex multi-million-dollar opportunities• Dotted line responsibilities with weekly cadence aligned to strategic account plans and goals. Developed and implemented sales strategies, plans, KPI’s, goals, and initiatives. • Possessed a deep understanding of use cases and technical ability of Office 365, Enterprise Mobility + Security, and Windows workloads.• Aided customers through their digital transformation by positioning efficient solutions that quickly recognize ROI and user adoption within the organization.• Identified customer challenges and creatively positioned solutions based on value, effectiveness, and success examples across other industry-relevant customers.• Worked extensively with partner ecosystem to develop a go-forward plan to proceed through the sales process and ensure successful implementation and use of the solution.• Created, managed, and exceeded multi-million-dollar pipeline and quota.• Enhanced Microsoft’s relationship at multiple levels of the customer organization through quality partnership, effective planning, and mutually beneficial deal-making.• Remained current on industry-specific trends, regulations, and challenges.• FY14 Circle of Excellence Platinum Club Award recipient.• FY16 Circle of Excellence Gold Club Award recipient.• Member of national award-winning teams for wins across several major clients.• FY15 and FY16 Next Steps Program member for future leaders.

Led the evangelizing of the business value of Microsoft’s Office 365 product line. Provided in-depth technical sales expertise through conference calls, webinars, presentations, and demonstrations to customers.★ Defined and oversaw the execution of sales target plans, pipeline, trends, and risks within the business.• Developed and executed sales plan to educate account managers in understanding and positioning Microsoft Office 365 to customers.• Qualified, positioned, and created statements of work for professional services opportunities to develop a start-to-finish solution for customers.• Established and maintained relationships with Microsoft solution-level and field sales specialists to leverage CDW as a top strategic partner.• Worked with marketing and Microsoft to develop and execute campaigns and programs, as well as develop the technical, sales, and customer-facing content for the campaigns.• Designed repeatable sales process in an effort to create efficiencies in steps taken to close opportunities and to expedite the onboarding process for new team members.• Closed over 75% of the team’s total Online Services wins.

Accountable for having product expertise and expanding Microsoft Information Worker product business within public sector segments of Federal, State, Local Government, and Education.★ Owned product sales numbers and managed relationships between Microsoft brand managers and the CDW sales force.• Communicated daily with customers, account managers, and partners through various formats to effectively communicate and position solution capabilities.• Collaborated with solution managers, Microsoft product teams, architects, presales teams, and customers to build compelling solutions targeted at the various public sector segments.• Developed and presented sales and technical training to assist account managers in understanding solutions and positioning them to their customers.• Designed and deployed sales promotions activities through the management of marketing and activities budget.

Created and built consultative relationships with hundreds of corporate customers. Understood customer pain points and requirements in order to construct and position complete technology solutions to customers.★ Met and exceeded monthly sales and shipping goals on a consistent basis.