Dan Behrens Email and Phone Number

• Coached a team of two Metrology Technicians and two Quality Technicians.• Collaborated with other business units in the updating of our Quality Management System.• Organized and facilitated training sessions in preparing 6 employees to sit the ASQ Certified Quality Improvement Associate exam.• Worked with a Global Supply base on MSA analysis, systems alignment and corrective actions.

• Strive to maintain positive supplier-partner relationships based upon fair/ethical treatment, problem feedback, and timely communication while enforcing supplier-resolution responsibility.• Developed/maintain receiving inspection control plans. • Co-developed/refine the supplier score card.• Evaluate inspection methods and worked toward correlating our methods with those of our suppliers to ensure we both are looking at the same feature in the same way. • Reported supplier weekly/monthly PPM data for leadership KPI tracking and review. • Interpret and comprehend complex GD&T drawings. Specified measurement method accordingly.• Application knowledge of AIAG core tools (APQP/PPAP, FMEA/PFMEA, MSA, SPC, and 8D).• Issued supplier 8Ds, enforced 24-hr containment response, verified/validated permanent corrective measures, and coordinate/drive engineering changes with relevant suppliers.

• Developed, implemented, and facilitated Crew Feedback (Field Operations) program to capture installation problems, mitigate potential cost overruns, and strove to ensure a trusted outlet was in place for our Installation Mechanics to submit improvement ideas and report installation challenges. Secondary business benefit - Lessons learned and process improvements made also resulted reduced customer call-backs (external failures) on National Sales. • Co-developed, with my Quality Manager, the Quality Management System. We trained a new cycle of internal ISO 9001 auditors every year. This approach greatly increased internal QMS visibility and ISO compliance. • Performed on-site supplier quality system audits. Managed internal/external corrective action process to monitor, verify and close action.• Facilitated FMEA analysis for National Sales and Field operations risk mitigation.• Partnered with supply chain on developing supplier score card and align supply base management with organizational strategic business objectives. • Facilitated cross functional mapping exercises to analyze value stream process/information flow as well as ensuring role clarity optimizes the value stream. • Managed multiple improvement projects and submitted many individual/team kaizen improvements.• Communicate with, and advised, Senior Leadership Team on assigned strategic objectives as influenced by quality department support.

• Developed/Managed a department of 4 quality professionals (Inspection, Analyst, Technician, and Quality Engineer).• Created a complete quality management system where nothing existed prior.• Created our quality manual, tier 2 SOPs/work instructions & tier 3 supporting documentation.• Developed and facilitated a corrective action program including a failure coding to tie external failures to the process step that caused it. This initiative resulted in a dramatic reduction of 1.4 to 0.2 customer-reported quality issues per Elevator packaged shipped within an eighteen month period.

• Project Engineer/Project Management large scale plastics blow-molding Facility projects including the installation/setup of three Battenfeld blow molding machines, installation of a shop wide ventilation system, and installation of secondary assembly operations. Coordinated/managed time-critical activities with commercial electricians and other disciplines.• Aerospace Quality Engineer working with filament winding of impregnated carbon and Kevlar fibers utilized in US Military Defense Programs. Held secret security clearance.• Molding Department Manager - coached a 25-member union shop.