Dan Birch Email and Phone Number
Dan Birch work email
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Dan Birch personal email
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I have worked in a Solution Architect role for a number of years across a wide variety of industry verticals, such as Banking, Utilities and the public sector. I have designed and delivered a wide breadth of solutions ranging from bespoke analytical solutions for the retail sector to large, multi channel contact centre services. My technical expertise is in the Network and Telecommunications sector, where I have acted as the subject matter expert in numerous roles. I have also designed solutions utilising cloud architecture, document sharing and payment integration. I have substantial experience in a pre-sales capacity with strong customer facing skills. I am BCS certified and have experience designing and operating within a TOGAF orientated environment. I am familiar with the AGILE methodology and have certified as a Cisco Engineer. I have lead Teams of Engineers and Solution Architects, but am equally at home working solo.
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Enterprise ArchitectSerco Mar 2020 - Present -
Solutions ArchitectGobeyond Partners Jul 2018 - Feb 2020Sheffield, United KingdomI was a Solutions Architect working for Go Beyond Partners. I was instrumental in setting up and developing the I.T. capability of the Company and lead the system and platform integration of Go Beyond and OEE Consulting as it entered into a partnership. I also delivered a number of client facing solutions, one of which was an innovative insight and analytics solution for a major high street retailer which delivered significant revenue. I focused on refining the conjoined Companies technical market strategy developing the relevant collateral and supplier relationships and developing solutions for bid responses. -
Technical ArchitectSerco Dec 2015 - Jul 2018I worked in the Architecture Practice in IT Shared Services delivering technical designs and solutions to our customers. One of my main remits was acting as the Domain Architect for Sercos virtual contact centre service. This involved the development of the technology and service to allow the business to consume. It also required operational support to ensure the smooth running of the service for current customers.In addition to this I also worked on the network re-design allowing Serco to relinquish its private business operations to other parties.
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Lead Technical Design AuthorityCapita It Professional Services Oct 2009 - Dec 2015I worked as a Techincal Design Authority for the Network Services Group within Capita IT Services, designing and implementing Voice and Network solutions working across a broad range of technologies. I have designed and delivered voice and network solutions for clients in the Pension and Health sectors. -
Solutions ArchitectBt Nov 2003 - Oct 2009I worked as the lead designer on numerous projects across the Government and Utilities sector. I was the Lead Development Architect for Contact Centre Solutions on the BT Hosted Government Voice Platform -
Senior Network EngineerBny Mellon Jul 1998 - Nov 2003Responsible for the design, build, delivery and maintainence of the Bank's voice and network infrastructure in the UK and European offices, which comprised of Avaya PBX systems for voice and a Cisco based network infrastructure.
Dan Birch Skills
Dan Birch Education Details
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Financial Services -
Accounting And Finance
Frequently Asked Questions about Dan Birch
What company does Dan Birch work for?
Dan Birch works for Serco
What is Dan Birch's role at the current company?
Dan Birch's current role is Enterprise Architect at Serco.
What is Dan Birch's email address?
Dan Birch's email address is da****@****ail.com
What schools did Dan Birch attend?
Dan Birch attended Sheffield Hallam University, Sheffield Hallam University.
What are some of Dan Birch's interests?
Dan Birch has interest in Squash And Rowing, Running.
What skills is Dan Birch known for?
Dan Birch has skills like Cisco Technologies, Wan, Telecommunications, Voip, Routing, Juniper, Telephony, Managed Services, Network Architecture, Networking, Avaya, Service Delivery.
Who are Dan Birch's colleagues?
Dan Birch's colleagues are Stephen Woodhouse, Mohammad Ashiq, Kyle Mentha, Lucien John, David Hunt, Alan C., Derek Nichols.
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