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Thanks for visiting my page. I have over 20 years in IT solution and technical system implementation and for 8 years worked as a senior project manager for a SaaS cloud service provider deploying fully integrated legal case management systems for SMB and strategic account law firms and online payment processing. I worked with product and development teams and managed complex case management systems deployments for SMBs, enterprise and strategic account law firms, District Attorney Offices, and DOJ customers. I now consult on legal and technical services solutions by offering expertise on market trends, key players, and emerging technologies for Legal Case Management Systems available on the market today.
Dboss Consulting
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Legal Solutions ConsultantDboss Consulting Nov 2023 - PresentSan Diego Metropolitan Area
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Senior Project ManagerCaret Legal Aug 2016 - Sep 2023Greater San Diego Area• Strengthened PMO operations for professional services teams’ by initiating Agile/Scrum development methodologies for flawless execution of software delivery and customer alignment• Unified collaboration efforts among multi-disciplinary teams, driving on-time delivery of customized software solutions with 100% customer survey scores• Analyzed customer feedback scores and prepared lessons learned retrospectives and a 20% decrease in bug ticket fixes • Launched risk probability scoring matrix to streamline contract administration, yielding results of 20% reduction in contract cycle time -
Technical Project ManagerThomson Reuters Elite Sep 2015 - Jun 2016San Diego• Planned technical support for Elite ProLaw strategic customers, driving migration of MSSQL back-office upgrades; planned and executed thirty-five customer projects within defined timelines, ensuring seamless delivery of legal practice software and integrated reporting for performance monitoring• Reviewed environments and led effective data exchange between client and data conversion teams, detailed data maps, proofing plans, and supporting issue correction logs to improve customer satisfaction and acceptance by 98%• Ensured 100% successful project outcomes by analyzing scope requirements and cross checking acceptance criteria before scheduling customer delivery testing -
Implementation Project ManagerVerifone Oct 2014 - May 2015San Diego County• Streamlined cross-functional collaboration, leading software engineering and deployment teams to seamlessly integrate Verifone Protect(C) encryption solutions into customer point of sales systems, resulting in a 99.9% reduction in potential security breaches and streamline transaction processing efficiency by 50%• Orchestrated technical guidance aligning with Payment Card Industry- Data Security Standards; optimized payment transaction security and introduced controls to migrate data breaches by 99.999%• Developed process review of merchant's point to point payment gateways to secure, and safeguard cardholder PAN and PIN data information from POS terminals in retail merchant stores -
Project ManagerSycuan Casino And Golf Resort Dec 2011 - Oct 2014El Cajon• Guided and administered capital improvement projects to enhance casino operations revenue reporting and $30MM annually in sales for casino, hotel, and golf operations • Directed technology refresh endeavors, achieving a 15% decrease in reporting errors, a 30% growth in member loyalty programs through data and financial analysis• Coordinated ticketing kiosks rewards program by enabling NFC and wireless collection points for seamless data transport and 40% reduction in ticketing errors that increased member satisfaction to 100% -
Chief Technology OfficerSan Diego Metropolitian Transit System Jul 1999 - Sep 2011Greater San Diego Area• Mentored twenty-member IT team, overseeing development and seamless delivery of intelligent transportation systems supporting 275K bus and rail customers• Implemented next bus arrival program using Google GPS file specifications to display predictive next bus arrival on visual message signs• Enhanced trip planning by revamping website creating mobile app for smartphones IOS and Android, resulting in an 80% increase in customer satisfaction while waiting for transit and rail stops
Dan Bossert Skills
Frequently Asked Questions about Dan Bossert
What company does Dan Bossert work for?
Dan Bossert works for Dboss Consulting
What is Dan Bossert's role at the current company?
Dan Bossert's current role is Legal Tech Solutions Consultant.
What is Dan Bossert's email address?
Dan Bossert's email address is db****@****law.com
What is Dan Bossert's direct phone number?
Dan Bossert's direct phone number is +161988*****
What are some of Dan Bossert's interests?
Dan Bossert has interest in Children, Economic Empowerment, Youth Sports Coaching, Environment, Poverty Alleviation, Lacrosse, Golf, Animal Welfare, Gourment Cooking.
What skills is Dan Bossert known for?
Dan Bossert has skills like Integration, Management, Project Management, Information Technology, Leadership, Security, Business Analysis, It Service Management, Disaster Recovery, Process Improvement, Cross Functional Team Leadership, Strategy.
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Dan Bossert
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