As co-founder and co-visionary of voxANN, I have been leading the product design and development process of the platform. My passion for innovation and obsession with solving lived problems (granular and high level) have driven me to lead the development of technology that bridges the gap between written text and spoken word, across languages.Instrumental in developing the company's strategic vision and roadmap balancing disruptive technology with market fit. Leveraging expertise in audio and multilingual production to drive the development of the platform and nurture relationships with industry experts in the sector.Foster a culture of creativity and communication, cultivating vital partnerships within the language services industry, unlocking new opportunities for collaboration. Drive product development, ensuring voxANN finds market fit at an early stage.

As a director of Nuntiare Media, I manage the day to day running of the business with a focus on quality management systems, improving customer experience, building partnerships with suppliers and developing new tools and technology to improve and enhance our services.

Working primarily with legacy Audio\Video analog technology - producing a wide range of aviation-spec content for in-flight purposes.Being part of a growing and dynamic media and technology business, maintaining a flexible approach to work; developing new processes and systems.Tracking performance, maintaining and servicing equipment, working with obsolete materials and hardware.- Managing the day to day running of the analog dubbing department- Stock and equipment - spare parts, maintenance/service logs, performance tracking/analysis- Time management - calculating realistic processing/delivery times- Producing real-time statistics/Key Performance Indicators/charts in Microsoft Excel - analysis of data for pro-active planning

Experienced and competent in the installation and operations of multimedia equipment, including Sound, Video and Lighting hardware - both in studio, set/location and in the field.Experience with:PA systemsSignal processing/routing (Digital & Analog)Audio recording and post-production/editingAudio desks/consoles operatingVideo camera operating (Studio Camera/Camcorder/DSLR)Video editing, post-production and masteringGraphic design and photo-editing softwareTelevision Screens and ProjectorsLighting equipment & consoles (Digital & Analog)Asset/file managementCompressing/conforming/rendering to technical specificationsPersonal Skills:Technical project management, leadership skills and role delegationTechnical mindset and perspectiveIdea formation, creative thinking and project developmentCompetent problem solver and excellent system/process developerAccounts and data management experience, analysing data, producing reports and statisticsWorking on location for short films, corporate projects and on an entirely freelance basis.

Working on a variety of Social Media platforms for several national companies within Live Nation Corporation and Ticketmaster UK. Servicing customer enquiries and reducing inbound contact to the companies various Customer Service teams.Handling all types of service related customer inquiries. Providing the general public with relevant information of upcoming sales, offers, changes to events etc. on a responsive and proactive basis.Reporting errors, issues and complaints with any company websites and applications to technical teams. Tracking the impressions of content - reach, popularity etc; logging successes and failures measured by analytics from Social Media management systems. Compiling statistics to assist in future content creation as well as the development of company procedures.Interacting with people in a friendly and helpful manner, resolving issues quickly and efficiently compared to other means of contact. Building a rapport with individuals; publicly presenting a professional, positive company image of world class service. Spotting trends on a variety of Social Media platforms with the potential to relate with our content, boosting reach and impressions.Careful moderation of interactions, tone of voice and company image; maintaining a professional and helpful manner at all times.Exercising strong administrative skills across a number of web-based applications, internal email system, Microsoft Office Suite and Social Media Management systems.

Working on various applications and programs to process Ticket sales and assist with basic customer service queries over the phone. Operating at a high level of customer service expected from Ticketmaster, demonstrating excellent phone, computer skills and product knowledge.Working within box offices in ticket sales, collections and customer support at music, sport and festival events. Supervising large teams of stewards with Ticket and Wristband scanning equipment.Employed to work on the London 2012 team as a sales representative and customer service agent prior to and during the Olympics.

Processing a high volume of daily transactions of incoming/outgoing cash to various bank accounts (over several currencies) against transactions noted in our accounts systems. Seeking out any variances and discrepancies to be queried with different teams and individuals within the company to find a resolution.Creating weekly, monthly and quarterly reports on the departments performance and the team statistics.Contacting a high number of Royal Skandia employees to rectify mistakes or errors they or their team have made. Log keeping of un-resolved queries and variances, noting those held accountable for mistakes/errors.Assisted in the development of basic auto-reconciliation programming within Bank-Rec software. Developed basic formulae in Microsoft Excel to check large numbers of transactions against single cash deposits/withdrawals. This project eventually allowed us to reduce the number of people in our team, saving our team/department and the company around £20,000 a year.Sending large company payments through various banking applications.Worked closely with the director of Finance in our departments 'ideas forum' in a monthly meeting to engage with employees on how to improve the workplace or organise social events outside of work.

Main duties were tied to Purchase Ledger accounts administration.Duties included:Chasing invoices from suppliers, balancing accounts, requesting cheques, processing payments, bank account and business account reconciliations - weekly, monthly, quarterly + end of year reports. Accessing and maintaining a paper based archives. Contacting suppliers, completing orders, chasing refunds, sending payments and closing/opening accounts.This was a relatively demanding role within a small but busy accounts office. It took a good deal of organisation to manage the workload and attention to detail was necessary when investigating and reconciling any discrepancies or variances between the purchase to payment chain. As well liaising with other teams in order to balance the books and accounts.