As Director of Delivery at Checkfront, I play a central leadership role with a primary focus on enhancing the delivery process and outcomes within the organization. My current priorities and responsibilities include:- Agile Best Practices Coaching: Coach delivery teams on Agile best practices, fostering a culture of collaboration, adaptability, and iterative development. This coaching ensures teams are well-equipped to deliver high-quality results efficiently.- Establishing Standards and Practices: Lead efforts to define and implement standards and practices for project management and delivery. This involves creating consistent methodologies and processes to enhance project execution.- Product Owner Discipline: Establish and coach the Product Owner discipline, ensuring effective collaboration between Product Owners and delivery teams to prioritize and deliver valuable features and enhancements.- Delivery Oversight: Track and guide the supervision of project timelines, ensuring projects stay on schedule and align with strategic objectives.

During this tenure at Checkfront, I held dual roles, where I served as a Program Manager and the Manager of Security, Privacy, and Compliance. These combined responsibilities underscored my versatility and leadership in driving both innovation and security within the organization:- New Product and Service Development: Led a team on a strategic initiative focused on new product and service development, including an evergreen payments environment and a new payments service, driving fiscal growth for the organization upon release.- Product Owner and Scrum Master: Assumed the roles of Product Owner and Scrum Master, overseeing product development processes and Agile practices, ensuring alignment with project objectives and facilitating efficient development cycles.- Dependency Coordination: Coordinated and managed the dependencies of strategic initiatives with internal teams, including DevOps, Marketing, Customer Support, and others.- Security Program Development: Built a new security program from the ground up, establishing foundational security practices, policies, and procedures to safeguard company assets and customer data.- Security Audit: Conducted a comprehensive audit of the company's current security posture with stakeholders and Subject Matter Experts, identifying areas for improvement and defining a strategy for necessary security enhancements.- Compliance Management: Ensured the company's compliance with relevant security, privacy, and regulatory standards, fostering trust and credibility with customers and partners.

As Director of Product at Skoog, I played a central role in the organization, with accountability for strategic-level program oversight and coordination for new product development. This role encompassed multiple project streams, including firmware, content delivery, manufacturing, marketing, and app development. My contributions and achievements during this role included:- Strategic Program Oversight: Accountable for strategic-level program oversight, ensuring seamless coordination among various project streams involved in new product development. This encompassed firmware, content delivery, manufacturing, marketing, and app development.- Direct Product Management: Assumed direct project product management activities for software app development and product content delivery. Collaborated closely with a high-tier IP licensee to deliver software solutions that met stringent quality and IP standards.- Design Leadership: Played a pivotal role in design leadership, defining gameplay loops, interactive sequences, narrative design, mobile UI/UX, and marketing materials. These contributions enhanced the overall user experience and market appeal of our products.- Strategic Support: Provided supplemental strategic support to the CEO and COO on Business Development initiatives, contributing insights and recommendations to drive the company's growth and market expansion efforts.

In my role as Chief Operations Officer and Company Security Officer at RaceRocks3D, I assumed a pivotal leadership position where I directed client and project management functions, driving organizational change to integrate and manage sustainable operational business practices. Leveraging my extensive industry expertise, I defined, standardized, and trained teams on best practices, leading to significant improvements and streamlined operations.- Operational Process Development: Spearheaded the ground-up development of core operational procedures and organizational structures. Led multiple process improvement initiatives to establish efficient and effective work processes across all business functions, including project development, contract management, and various HR functions.- Agile Project Management Implementation: Integrated Scrum, Kanban, and core Project Management principles to standardize and enhance project delivery. Defined and coached dedicated project owners, Subject Matter Experts (SMEs), and design leads to determine cost, time, and labor estimations. Facilitated communication between business development and operational teams, ensuring alignment with client requirements throughout the development process.- Professional Development Framework: Developed a comprehensive job family matrix to establish a structured professional development process. Implemented clear developmental processes and trained Professional Development Managers to conduct and capture performance feedback, driving new internal growth opportunities.- Resource Management Optimization: Streamlined resource management and onboarding processes by establishing HR metrics and Key Performance Indicators (KPIs). Achieved successful resource onboarding in no more than 20 days through structured interview and selection processes. Benchmarked pay scales aligned with internal rates to sustain margin targets.

At Blastworks, I held a dual role as both the Executive Producer and Creative Director, where I assumed strategic responsibilities encompassing creative design, business intelligence integration, team leadership, and collaborative support:- Creative Design and Direction: Assumed full responsibility for all creative design and direction within the organization, shaping the vision and artistic elements of our projects to create captivating and engaging gaming experiences.- Business Intelligence Integration: Successfully advanced the integration of business intelligence resources into the development lifecycle and team structure. This initiative allowed us to leverage integrated data and performance indicators to monitor and optimize our portfolio effectively, enhancing decision-making and project outcomes.- Team Development and Coaching: Continued to prioritize the professional development and coaching of a diverse team, including designers, artists, animators, producers, and designers. This commitment to growth and productivity ensured our team's readiness to meet evolving industry demands.- Leadership and Collaborative Support: Provided leadership and collaborative support, offering insights and guidance to social marketing and user acquisition campaigns. This collaborative effort aimed to maximize user engagement and acquisition strategies.- Delivery and Schedule Accountability: Held overall accountability for the delivery and schedule of the game portfolio, ensuring projects were completed on time and met quality standards while aligning with strategic objectives.

As an Executive Producer at Gamehouse, I assumed a senior leadership role with overarching responsibilities for the studio's game portfolio. My contributions and achievements during this role included:- Portfolio Management: Led the delivery of the studio's game portfolio, overseeing multiple titles' profit and loss (P&L) management, ensuring financial viability and alignment with strategic objectives.- KPI Performance Monitoring: Actively monitored key performance indicators (KPIs) across the portfolio, leveraging data-driven insights to optimize game performance, user engagement, and revenue generation.- Team Leadership and Coaching: Managed and coached a team of Producers, Designers, and Artists, fostering their growth and productivity while ensuring the successful execution of projects.- Organizational Support: Collaborated closely with the studio's General Manager on organizational initiatives, contributing to the studio's overall success and strategic direction.

During my tenure as a Producer and Game Designer at Gamehouse, I was accountable for the development and success of a mobile game, combining my expertise in game design and project management:- End-to-End Game Design and Economy Balancing: Managed and directed the end-to-end design of a mobile game, overseeing every aspect from concept creation to implementation. Additionally, I was responsible for the in-game economy, ensuring a harmonious and engaging player experience while maintaining financial viability.- Financial Oversight: Took charge of the game's profit and loss (P&L) management, conducting daily assessments of game performance metrics. Identified key features and optimizations to maintain or achieve the target business performance, ultimately contributing to the application's financial success.- Agile Best Practices: Introduced and implemented Agile best practices within the team, fostering a culture of collaboration, adaptability, and iterative development. This approach enhanced project efficiency and alignment with industry standards.- Performance Marketing Collaboration: Collaborated closely with and guided the performance marketing team on social campaigns. This collaborative effort focused on user acquisition and retention, contributing to the game's success in reaching and engaging its target audience.

As a Senior Project Manager at Elastic Path Software, I assumed a dynamic and multifaceted role that involved direct client interaction and the management of customer-driven customizations onto the core eCommerce platform. My contributions during this tenure included:- Client-Centric Customizations: Collaborated closely with clients to support and execute customer-driven customizations on the core eCommerce platform, ensuring their specific needs and expectations were met.- Agile Project Management: Refined project management skills in a highly functional Agile environment, facilitating iterative development, collaboration, and adaptability to meet project objectives effectively.- Fiscal Due Diligence: Managed fiscal due diligence processes, ensuring financial aspects of projects were well-structured, monitored, and aligned with budgetary constraints.- Customer Relations: Maintained robust customer relations, serving as a liaison between clients and internal teams to resolve issues, address concerns, and ensure project success.- Platform Enhancement: Spearheaded a proactive process to integrate customer requirements into core platform development, optimizing customization processes and streamlining project workflows

As a Project Manager at Rocket Gaming Systems, I undertook organizational general software project management activities while also leading key initiatives that contributed to the overall success of the organization:- Defect Management: Managed a dedicated team responsible for addressing software and system defects for in-field hardware. This role involved the prioritization of issues and coordination with in-field installation technicians to ensure timely resolution, minimizing disruptions to operations.- "Tiger-Team" Leadership: Led a specialized "tiger-team" focused on rapid turnaround of game mechanics. This team was instrumental in responding swiftly to evolving gaming needs and maintaining a competitive edge in the industry.- PMO Establishment: Spearheaded the establishment of the organization's Project Management Office (PMO), working diligently to set up a framework that enhanced project management capabilities, efficiency, and transparency.- General Software Project Management: Oversaw the management of various software projects, including scheduling, resource allocation, risk assessment, and coordination of cross-functional teams, ensuring projects met their objectives and deadlines.

As a Producer at Propaganda Games, I played a central role in overseeing and managing multiple creative teams, including Design, Art, and Narrative Design. My responsibilities encompassed various facets of game development:- Team Leadership: Managed and guided Design, Art, and Narrative Design teams, ensuring effective collaboration and alignment with project objectives.- Game Design: Functioned as a Game Designer, leading the design of in-game economies, player progression systems, and DLC strategies to enhance player experiences.- Narrative Design Support: Provided essential support to the Narrative Design team, ensuring a cohesive integration of narrative elements into the overall game design.- UI/UX Design Support: Offered design support for UI and UX elements, contributing to creating user-friendly and narratively aligned interfaces.- Project Management: Managed project logistics, including scheduling, resource allocation, risk assessment, and cross-functional team coordination to meet project milestones.In addition to my role as a Producer, I also took a personal game design concept through the initiation and discovery phase, further broadening my experience in the game development process.

As an Associate Producer at Propaganda Games, I held a multifaceted role encompassing essential responsibilities in developing and producing video games. My contributions and achievements during this role included:- Art Outsource Management: Collaborated closely with the art direction team to oversee the review, management, and coordination of externally created game assets. Managed project timelines, mitigated risks, and ensured alignment with project objectives.- Audio Team Management: Led the audio team, overseeing their timelines and deliverables while facilitating seamless communication with design and development teams. Ensured audio assets were on schedule and aligned with project deliverables.- Cross-functional coordination: Acted as a bridge between different departments, maintaining open lines of communication to align schedules, deliverables, and project milestones across art, audio, design, and development teams.- Project Risk Management: Strategically assessed and managed risks associated with art outsourcing and audio production, implementing proactive measures to minimize potential roadblocks and disruptions.

As a Development Manager at Electronic Arts Canada, I assumed a leadership role encompassing crucial responsibilities in ensuring game development projects' overall quality and success. My contributions and achievements during this role included:- End-to-End Testing Oversight: Spearheaded the comprehensive testing of games, overseeing all facets of quality assurance, from early development stages to final release.- Team Leadership: Managed and mentored a dedicated team of testers, ensuring their productivity and growth while fostering a collaborative and innovative work environment.- Scripted and Unscripted Verification: Orchestrated scripted and unscripted verification efforts, blending structured test plans with exploratory testing techniques to effectively uncover and resolve issues.- Strategic Reporting: Provided senior leadership with essential reporting on test coverage progress, defect metrics, and trend analysis, enabling informed decision-making and timely project adjustments.- External Testing Collaboration: Successfully managed external testing teams, optimizing their contributions to ensure alignment with project goals and timelines.- Subjective Quality Analysis: Pioneered the integration of subjective quality analysis in parallel with quantitative analysis, enhancing the overall gaming experience and user satisfaction.

As a Senior Tester at Electronic Arts Canada, I ensured the quality and success of multiple gaming projects segment areas. My responsibilities encompassed a wide range of critical tasks and junior leadership roles:- Comprehensive Game Testing: Conducted rigorous testing across various game areas, rigorously examining gameplay mechanics, graphics, audio, and overall user experience to identify and address issues.- Thorough Reporting: Generated detailed reports that included essential metrics such as test coverage and milestone acceptance rates, providing critical insights to project stakeholders and facilitating informed decision-making.- Scripted and Unscripted Verification: Proficiently executed scripted test cases while also adeptly conducting unscripted verification, simulating real-world player experiences to discover unforeseen issues and ensuring a polished final product.- Test Plan Development: Developed and maintained meticulous test plans tailored to my assigned areas, establishing a structured framework for testing procedures, timelines, and objectives.- Leadership and Mentorship: Assumed a leadership role by overseeing the day-to-day work assignments of junior testers, fostering their growth and contributing to the overall efficiency of the testing team.