Dan Taylor Email & Phone Number

Los Angeles, California, United States

Us

Us

Santa Monica, Us

Santa Monica, Us

Santa Monica, Us

Santa Monica, Us

Strategy & Business Insights Consulting

Seattle, Washington, Us

• Developed and built sales productivity reporting hub (SQL & Tableau); liaised with senior management to tailor metrics to internal client needs; serves as primary reporting hub for entire Zillow Group sales org• Operationalized customer segmentation data - identified strategic metrics to surface to salesmanagement, trained managers on key insights, built reporting to share org-wide• Developed customer targeting strategy for first-ever Zillow bus tour; forecasted customer engagement and tracked ROI by city, agent, and sales rep for 25 city tour

Lake Forest, Ca, Us

- Developed tools to monitor and manage excessive SKU proliferation; analyze product life-cycle and make recommendations to executives regarding purchasing, production, and sales strategy- Directed back-end migration of olloclip.com to new e-commerce platform; consolidated order fulfillment procedures by integrating shipping and order tracking tasks into 1 system; saved 10+ hours/wk.- Negotiated 17% discount off existing freight spend; liaise with FedEx & UPS account executives and serve as principal for all rate negotiations

Lake Forest, Ca, Us

- Coordinated development of custom enhancements for inventory management software; reduced duplicate data entry by 33% and eliminated redundant systems; saved office admin 6+ hours/wk - Implemented olloclip's first customer service case management program; trained customer service team on software (desk.com) and developed processes/procedures to improve response time and increase 'one reply resolutions'; avg response time fell from 48 hours to 7 hours; one-reply resolutions improved to 55%. - Built and maintain corporate reporting infrastructure, consolidate multiple data sources across all business areas via SQL database, present data via live, interactive dashboards- Led development and implementation of multi-currency web store and multi-national distribution; increased EMEA web sales 3x- Managed transition to new inventory management system; trained staff on accompanying processes/procedures for purchasing, receiving, invoicing, etc.

Provo, Ut, Us

• Eliminated errors by automating franchise reports for the nation’s busiest Subway restaurant; saved 6 hours per week in labor• Revamped sales, inventory, and budget analyses to identify non-profitable restaurants and address areas for improvement• Launched team to create P&L statements for all 15 stores that tracked 3 year moving averages; collaborated with management to integrate report into store managers’ weekly briefing

Provo, Utah, Us

• Improved resource coordination for 20+ programs, sports, events, and classes offered at one of four facilities• Created and trained other managers in streamlined opening and closing procedures; saved 1 hour per day and improved accountability of managers• Ended facility rental conflicts by creating and promoting online rental calendar to be shared across Provo Parks and Recreation

• Successfully maintained four bank accounts with forex balances, merchant accounts at Amazon and eBay, credit accounts with suppliers in China, Taiwan, and the UK • Developed Excel workbook to track all transactions, FX rates, and cash positions across all accounts in USD, EUR, and GBP; identified bank errors via reconciliation with internal records • Slashed procurement and logistics costs 20% by improving supplier relationships and increasing sales and shipping volume