Dan Burdetsky work email
- Valid
- Valid
Dan Burdetsky personal email
Dan Burdetsky phone numbers
Highly skilled technologist, with over a decade of experience in building and managing the Support organization, at all technical levels, working with worldwide enterprise customers in the media industry. A great relationship with my superiors and subordinates. Well technically savvy with strong analytical and problem-solving skills, excellent communication skills, customer-oriented, and high sense of ownership. Self-motivated and a fast learner, working in collaboration with various departments and levels in the organization and partners. Always up for a challenge, looking for places where improvement can be made, and finding ways to do it.
-
Vp Of DevopsVideoflow Feb 2021 - PresentIsrael -
Head Of Professional ServicesCloudzone Jun 2019 - Jun 2020IsraelManage a team of Cloud/DevOps engineersOversee the teams’ training, workflows, goals and strategic planning on a quarterly basisIn charge of all client’s service operation and ongoing KPIsIn charge of the company’s 24/7 NOC servicesDevise and optimize internal processes to maximize efficiency and client experienceReport directly to the General Manager and participate in management brainstorms and meetings -
Senior Manager Customer Care | Cc Delivery EmeaAvid Technology Jan 2015 - Nov 2018Some of the responsibilities:- Directing staff- Determination necessary technology advances and educates employees on the use of software and hardware used in an organization's day-to-day operations.- Maintaining a dynamic knowledge base of technical solutions to ensure that our actions efficient and productive as possible.- Providing guidance for problems resolution and troubleshooting.- Escorting the customers from the installation point till successful… Show more Some of the responsibilities:- Directing staff- Determination necessary technology advances and educates employees on the use of software and hardware used in an organization's day-to-day operations.- Maintaining a dynamic knowledge base of technical solutions to ensure that our actions efficient and productive as possible.- Providing guidance for problems resolution and troubleshooting.- Escorting the customers from the installation point till successful, autonomous usage.- Managing the entire Nordic Europe and the CIS regions in term of communication with the Partners and the end customers where the final goal is to increase the level of provided service and leverage the income of the company. Show less -
Global Support ManagerOrad Hi-Tec Systems Apr 2011 - Jun 2015IsraelResponsible for the technical and information processes in the Support Organization.As part of my duties I'm in charge of:- Directing staff- Determination necessary technology advances and educate employees on the use of software and hardware used in an organization's day-to-day operations.- Maintaining a dynamic knowledge base of technical solutions to ensure that our actions efficient and productive as possible.- Providing guidance for problems and… Show more Responsible for the technical and information processes in the Support Organization.As part of my duties I'm in charge of:- Directing staff- Determination necessary technology advances and educate employees on the use of software and hardware used in an organization's day-to-day operations.- Maintaining a dynamic knowledge base of technical solutions to ensure that our actions efficient and productive as possible.- Providing guidance for problems and questions.- Escorting the customers from the installation point.- Managing a team of ~40 Support Engineers worldwide. Show less -
Tier 3 Team LeaderOrad Hi-Tec Systems Mar 2010 - Apr 2011- Research/Troubleshooting/Analysis of most complicated cases- Assistance to lower tiers and Field Support engineers in case of complications - Acting as a mediator between the Support and other dept. (RND, QA and Product Managers) where escalation is requires. - Work closely with the support manager on any pending issues- Concentrate on solving complicated issues and reproducing it in HQ - Mentor and a guide for the lower tiers.- Manage ongoing tasks- The one to get… Show more - Research/Troubleshooting/Analysis of most complicated cases- Assistance to lower tiers and Field Support engineers in case of complications - Acting as a mediator between the Support and other dept. (RND, QA and Product Managers) where escalation is requires. - Work closely with the support manager on any pending issues- Concentrate on solving complicated issues and reproducing it in HQ - Mentor and a guide for the lower tiers.- Manage ongoing tasks- The one to get information about new SW/HW elements and distribute it to lower Tiers Show less
-
Product Specialist/Senior Support EngineerOrad Hi-Tec Systems Oct 2007 - Mar 2010Integrations with all 3rd party products and complicated workflows.
Dan Burdetsky Skills
Dan Burdetsky Education Details
-
Sela UniComputer And Information Sciences And Support Services -
Sapir CollageDigital Communication And Media/Multimedia
-
The Hebrew University Of JerusalemTcp/Ip Protocol
Frequently Asked Questions about Dan Burdetsky
What company does Dan Burdetsky work for?
Dan Burdetsky works for Videoflow
What is Dan Burdetsky's role at the current company?
Dan Burdetsky's current role is VP of DevOps at Videoflow.
What is Dan Burdetsky's email address?
Dan Burdetsky's email address is da****@****orad.tv
What is Dan Burdetsky's direct phone number?
Dan Burdetsky's direct phone number is (978) 640*****
What schools did Dan Burdetsky attend?
Dan Burdetsky attended Sela Uni, Sapir Collage, The Hebrew University Of Jerusalem.
What are some of Dan Burdetsky's interests?
Dan Burdetsky has interest in Science And Technology, Arts And Culture.
What skills is Dan Burdetsky known for?
Dan Burdetsky has skills like Digital Video, Video, Broadcast Engineering, Multimedia, Streaming Media, Broadcast Television, Broadcast, Television, Graphics, Linux, Video Production, Digital Asset Management.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial