Dan Burnett Email & Phone Number

Develop and drive talent development vision and strategy to implement the latest thinking in integrating learning into the flow of work via emerging Learning Technology and content providers. As an internal communication consultant, design and execute the strategy for how information is shared across the organization. Lead the design, development, and implementation of innovative and high-impact learning solutions. Evaluate and analyze employee learning and development programs, utilizing data-driven techniques and best practices. Understand business needs and skill gaps and drive programs and solutions to resolve and fulfill requirements. Be a trusted and collaborative partner to business and HR Leaders, enabling talent development and internal communications strategy through various leadership, learning, and talent interventions.

Partner and strategize with management and HR leaders in executing a consistent and systemic approach to onboarding, role specific training programs, sales training programs, required compliance training, development strategies, and assist in preparing future leaders of the organization. Lead organization-wide needs analysis, design, development and implementation of leadership and organizational development solutions (such as development programs, instructor-led training, virtual training, eLearning and blended solutions, simulations, assessments, coaching, job aids, communications and change management support). Perform full range of managerial responsibilities which may include but not limited to: interviewing, hiring, feedback sessions including coaching and development, planning, promoting our company belief system, assigning and directing work; EEO, performance management, budgeting.

Learning Consultant, changing lives by helping individuals use their God-given gifts to be the best they can be. Assisting individuals, teams, and organizations get animated about how they learn, work, and connect with others.• Motivational Speaking/ Keynotes• Facilitation/ Workshops/ Breakout sessions• Program Development/ Instructional design/ Curriculum writing• Educator Development (for teachers, trainers, facilitators)

Responsible for the instructional design of relevant instructor-led, virtual, and e-learning training activities. Provide coaching and development to all levels of talent. Facilitate training programs to successfully develop top and emerging talent. Consult with business partners to assess needs and recommend appropriate interventions. Manage projects within scope, budget, and learning outcomes. Conduct evaluations and stay current on the latest trends and enhancements in learning.

Manage the recruitment, screening, placement, and orientation of volunteers to roles which support the mission. Supervise the coordinator of vintage fashion shows. Manage the day-to-day activities of the Donald Driver Mentoring Program. Administer the volunteer management software and collection of data. Develop volunteer recognition systems and activities.

Manage the blended learning and development programs to drive alignment between strategy, competencies, talent, capabilities, processes, and culture to strengthen organizational capabilities. Serve in a strategic consulting role to the leadership team to create organization effectiveness, change management, and employee development solutions which improve organizational performance. Oversee the Learning Management System (LMS) functionality and assess integration points to align with other organizational learning needs. Conduct formal training program assessments to identify gaps between learning objectives and learning outcomes. Provide recommendations for and makes changes to curriculum to foster employee development. Supervise a staff four team members. Manage the Learning & Development budget and vendor contracts, including the tuition reimbursement program benefit.

Continuously assess business needs, develop a business case and apply best practice data and trends. Design and deliver development programs and initiatives to increase organizational effectiveness. Serve as an internal consultant by partnering with leadership to provide strategic learning and development solutions that support organization goals and objectives. Design, develop, coordinate, implement, facilitate, and evaluate training programs, eLearning, and development initiatives aligned with Goodwill University. Conduct formal program assessments to identify gaps between learning objectives and learning outcomes. Provide recommendations for and makes changes to curriculum to foster employee development. Establish measurement plans for program impact and effectiveness. Monitor evaluation feedback to create relevant program metrics reports and develop improvement plans where needed. Directly supervise L&D Specialist and carry out responsibilities of hiring, assigning work, assessing performance, and addressing disciplinary issues.

Facilitate classroom training focused on leadership development and ongoing professional development. Plan and execute multi-day training program including scheduling, reservations, catering, tracking, supplies, a/v equipment, etc. Make changes to curriculum to foster employee development. Evaluate training process and coordinate follow-up activities to enhance the transfer of learning. Write objectives and design instructor-led courses. Maintain timely and accurate training records.

Lead call center associates who service customers’ credit card, e-commerce, and general needs. Duties include interviewing, training, and scheduling employees. Direct the flow of calls into the phone system and the available resources to ensure customer requests are handled in the most timely and accurate manner. Conduct call monitoring on employees and coach to maximize effectiveness. Complete necessary reports and paperwork to meet departmental requirements.

Oversee a department of call center associates who service customers’ credit card, e-commerce, and general needs. Duties include interviewing, training, and scheduling employees. Direct the flow of calls into the phone system and the available resources to ensure customer requests are handled in the most timely and accurate manner. Conduct call monitoring on employees and coach to maximize effectiveness. Complete necessary reports, account reconciliations, budgets, and paperwork to meet departmental requirements.

Design, deliver, and manage training activities aimed at new employees and ongoing professional development. Activities include soft, technical, and computer skills training. Assist is the development of a new corporate university. Conduct needs assessment & analysis, and make recommendations for appropriate resolution. Conduct new employee orientations. Update policy/procedure reference manuals.

Facilitate workshops for job seekers and recently employed individuals on topics such as interviewing, resume writing, job retention, and life skills. Initiate partnerships with employers and negotiate agreements to place individuals in temporary and/or permanent employment.

Master Of Science - Ms, Management And Leadership

Bs, Elementary Education

Education record