Dancey Apple Email and Phone Number
Dancey Apple work email
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Dancey Apple personal email
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What's up everyone! I'm Dancey.Yes, you read my name correctly; Dancey Apple. Pronounced just like it's spelled "Dance-ee".(Pink actually wrote a song about me, the lyrics go "Don't get fancy, just get DANCEY!")... I digress.About me!Like most millennials (shudder I know) I grew up with tech. I had an NES/PS1/Etc.. and when they stopped working, it was up to me to troubleshoot and fix it. I'm a natural troubleshooter, motivated learner, and always curious about the world. I'm always looking for new ways to AUTOMATE my life. (I bought a fish, and instead of cleaning the tank myself, I also bought snails to clean the tank for me!). I've been in Tech since 2017, working in nearly every aspect that did NOT require coding skills, from QA to Incident Management to SysAdmin and Project Management. But I felt that that limited my value and started my code path in 2020 slowly working on self-taught lessons on YT and REPLIT. I moved on to the OKCoders 2024 bootcamp and jumpstarted my learning that much more! 😄
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Sr People Ops AnalystAlliance Resource Partners, L.P.Tulsa, Ok, Us -
Jira Systems AdminCisco Aug 2023 - PresentTulsa, Oklahoma, United StatesResponsible for managing Jira workflows, custom fields, user management, and boards across multiple teams.Worked with PM’s to build and maintain company schemes and workflows, to maximize team efficiency.Built and implemented complex automations via scriptrunner and webhooks resulting in 25% increase in efficiency. Many of these automations resolved issues without any human intervention.Built and deployed dashboards in Jira and EazyBI displaying metrics and efficiency breakdowns. -
It Consultant And Project ManagerSb1671 Oklahoma Holocaust Legislation Coalition Dec 2023 - PresentTulsa, Oklahoma, United StatesResponsible for all issues and tasks related to Technology, including but not limited to:Collaborating with vendors to ensure project timelines and deliverables are met while aligning with organizational goals and budget constraints.Acting as a bridge between non-technical stakeholders and technical teams, translating complex technical concepts into layman's terms (and vice versa) to facilitate understanding and alignment.Serving as the go-to IT specialist for events and meetings, ensuring seamless technology integration for both in-person and remote participants.Developing and maintaining comprehensive project plans, timelines, and budgets, proactively identifying and addressing potential risks and challenges.
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Board MemberThe Synagogue | Congregation B'Nai Emunah Jun 2023 - PresentTulsa, Oklahoma, United States -
It Critical Incident ManagerPaycom Oct 2022 - Aug 2023Oklahoma City, OklahomaManaged an average of 3-4 incidents per week reducing down time and implementing prevention measures.Facilitated Incident calls with cross-functional, agile teams, minimizing customer impact.Created and maintained 10 Jira Dashboards, and over 15 Confluence pages ensuring team organization and collaboration.Advocated for Customer Experience through a special, ongoing project: Client Ticket Escalation.As a neutral, third party, facilitated conversations around immediate and safe implementation of client impacting issues involving key stakeholders and leadership. This resulted in 54% of issues resolved the same day and 76% of issues resolved within 2 business days.Created, configured, and implemented Jira workflows, Kanban boards, and tools to automate the process, reducing time spent creating incidents by 15%. -
Qa/Tac Team LeadPaycom Feb 2019 - Oct 2022Oklahoma City, Oklahoma, United StatesManaged and mentored a team of 5-6 Tier 2 software quality support and service desk analysts, 40% of whom moved on to leadership roles of their own.Acted as a point of escalation for Tier 2 support and P1 and P2 issues, resulting in the team meeting SLAs at 87% overall.Wrote and ran 20+ SQL queries per week while troubleshooting items, resulting in more useful data to pass along to Software Engineers allowing for a faster turnaround on code fixes.
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Qa/Tac Specialist IiiPaycom May 2017 - Feb 2019Oklahoma City, Oklahoma, United StatesProvided P1 and P2 App support and helpdesk support to client account specialists via JIRA ticketing system, meeting SLAs at 95%.Performed troubleshooting processes on 100+ complex software issues per week, resulting in 50% code fixes and updates that were missed by QA.
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PhotographerCandid Color Systems Apr 2016 - Jun 2017Oklahoma City, Oklahoma Area- Led teams of 3 to 10 photographers and oversaw photography assignments for various events.- Captured high-quality images at events, including portraits, group photos, candid shots, and action shots. - Maintained a positive and professional relationship with clients and ensured customer satisfaction.- Developed and maintained a strong portfolio of images and ensured that the photography team adhered to the company's branding guidelines. - Ensured that photography equipment was properly maintained and in good working condition. - Managed the scheduling and logistics of photography assignments, including coordinating with event planners and managing photographers' time. - Troubleshooted and resolved technology set up issues. Maintained clear communication with management and reported on event status and progress. -
Servicing Associate IiMidfirst Bank Aug 2015 - May 2017Oklahoma City, Oklahoma Area- Conducted quality control checks on acquired mortgages and loans to ensure compliance with regulatory requirements and company policies and procedures. - Maintained accurate and up-to-date records of mortgage servicing activities in accordance with internal and external requirements.- Input and update loan information in mortgage processing software systems. - Participated in training and professional development activities to maintain knowledge of mortgage servicing regulations, procedures, and systems. - Ensured compliance with all regulatory requirements and internal policies and procedures -
Rural Carrier AssociateUnited States Postal Service Dec 2014 - Jul 2015Norman, Ok -
PhotographerLifetouch Sep 2014 - Dec 2014Oklahoma City, Oklahoma Area -
CommissaryTraditions Spirits 2011 - Jun 2014
Dancey Apple Skills
Dancey Apple Education Details
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Fine And Studio Arts
Frequently Asked Questions about Dancey Apple
What company does Dancey Apple work for?
Dancey Apple works for Alliance Resource Partners, L.p.
What is Dancey Apple's role at the current company?
Dancey Apple's current role is Sr People Ops Analyst.
What is Dancey Apple's email address?
Dancey Apple's email address is da****@****com.com
What schools did Dancey Apple attend?
Dancey Apple attended University Of Oklahoma.
What skills is Dancey Apple known for?
Dancey Apple has skills like Photography, Photoshop, Inventory Control, Bartending, Customer Service, Art, Microsoft Word, Microsoft Office, Social Networking, Teamwork, Teaching, Microsoft Excel.
Who are Dancey Apple's colleagues?
Dancey Apple's colleagues are Derek Frederick, Joey Ross, Truman Horn, Chase Lochmueller, Nicholas Ward, Joe Craft, Steven Schnitzer.
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