· Solving file organization challenges on platforms such as Skyslope while teaching the realtor the features of the systems.· Communicating with clients through every step of the real estate process in order to keep them up to date with the status of the transactions.· Collecting data from Spokeo.com in order to obtain sales leads.

Oversaw and maintained overall operational efficiency for our office space.· Updated antiquated mail delivery procedures so that they were more reflective of current departmental locations and setups. · Created an easy to follow UPS Worldship Tutorial booklet, with diagrams and step-by- step instructions, for the purposes of training colleagues on this computer-shipping program.· Initiated training and information sessions with UPS representatives to acquaint our department with their less-advertised tools and services. · Developed and maintained a system for organizing and preparing legacy product for archiving

Directed specialized sampling of products for Bids & Contracts and Sales Support departments.Bids & Contracts - Accountable for the ordering and obtainment of hundreds of titles per sampling project. Oversaw and contributed to the preparation and shipping of titles to government committees for review and listing potential. Scheduled projects around state boards of educations' calender, complying with the detailed sampling requirements specified by each state Mass Sampling - Scheduled bulk sampling projects of titles to 100 or more schools and shipping locations with The Distribution Center assembly teams. Forecasted availability dates of product sampling kits to the Sales Force, worked with buyers and planners on scheduling.

Prepared and assembled mailings to advertise our company.Produced well-crafted sales aids by on-demand learning of laminating, poster mounting and binding machines. Developed project leadership skills by seasonally filling in as team lead

Corresponded with professionals (doctors, financial analysts, tearchers) to learn about trends within their fields for the benefit of market researchUtilized strategic probing techniques in order to obtain quality data