Dan Cox Email & Phone Number

New Brunswick, Canada

Ottawa, Ontario, Canada

Internal consultant to Government of Canada, on assignment with Canada's Free Agents Program. I'm working with performance measurement and analytics to create greater transparency, accountability and stewardship.

Ottawa, Ontario, Canada

Issues Manager / Advisor within DGO of Project Delivery at Science and Parliamentary Infrastructure Branch

Gatineau, Quebec, Canada

Work within MCN team in collaboration with PSPC Office of Ombud for Mental Health and departmental leadership to create strategic planning and supporting programs for improvement of managers mental health and wellness across PSPC

Gatineau, Quebec, Canada

I co-lead branch and regional Vanguard representatives across PSPC to deliver on organizational and departmental strategic objectives such as employee professional development, diversity and inclusion, gender equity, and mental health. I help the department engage over 2000 members across Canada who define and achieve their professional and personal goals. It's a win-win for the employees and the employer and we're very proud of the work we do!

Canada

Miramichi, Nb

As a member of the Public Service Pay Center's Specialized Nurse Team, I process pay for the GoC's front line Nursing staff around the country. **Thank you all for your bravery!**I am the proud recipient of the PSPC 2019 Assistant Deputy Minister's Award of Excellence for my role on the Nurse Team.Side project: Assisted with film editing of Maternity and Parental Leave Informational video. This Lean Green belt project is helping to guide new parents through their leave provisions… Show more As a member of the Public Service Pay Center's Specialized Nurse Team, I process pay for the GoC's front line Nursing staff around the country. **Thank you all for your bravery!**I am the proud recipient of the PSPC 2019 Assistant Deputy Minister's Award of Excellence for my role on the Nurse Team.Side project: Assisted with film editing of Maternity and Parental Leave Informational video. This Lean Green belt project is helping to guide new parents through their leave provisions smoothly in a new innovative venture. From the Pay Center to our Client Departments homes like never before. Show less

Miramichi, New Brunswick

Liaison between the Pay Center Specialized Nurse Team and Client Departments for successful, targeted resolution Priorities and Escalations. Also generated weekly reports for Pay Center Leadership for briefing notes to DGO, ADMO and DMO.

Miramichi, New Brunswick, Canada

Business intelligence Analyst creating and publishing weekly, biweekly, and monthly Reports and Briefing Notes from 5 different Pay Center teams' information to enhance business decisions for the Pay Center Leadership at the DGO, ADMO, and DMO levels. Using data visualization and mission critical insights to drive performance and operations management and employee engagement in the delivery of the Pay Center's core mandate.I queried and extracted data sets from Cognos BI and CMT and… Show more Business intelligence Analyst creating and publishing weekly, biweekly, and monthly Reports and Briefing Notes from 5 different Pay Center teams' information to enhance business decisions for the Pay Center Leadership at the DGO, ADMO, and DMO levels. Using data visualization and mission critical insights to drive performance and operations management and employee engagement in the delivery of the Pay Center's core mandate.I queried and extracted data sets from Cognos BI and CMT and published briefing notes for KPI measurement. This empowered Leadership with numbers on production, training, skills gaps, and adherence to service standards. Show less

Miramichi, New Brunswick, Canada

Miramichi, New Brunswick, Canada

Using Business Intelligence Superuser access to build SQL queries and extract datasets from relational database via IBM Rational Clearquest (CMT). I used data visualization and analysis to publish business analysis reports for Pay Center Leadership on multiple mission critical projects such as the Collective Agreement Implementation CAI. Recommendations to management on resource management for FTE based on sound business analysis.I also distributed workload from outstanding query to agents… Show more Using Business Intelligence Superuser access to build SQL queries and extract datasets from relational database via IBM Rational Clearquest (CMT). I used data visualization and analysis to publish business analysis reports for Pay Center Leadership on multiple mission critical projects such as the Collective Agreement Implementation CAI. Recommendations to management on resource management for FTE based on sound business analysis.I also distributed workload from outstanding query to agents based on skills matrix and resource capacity. Show less

Miramichi, New Brunswick, Canada

Technical liaison between the Pay Center organization, Shared Services Canada Digital Services Branch and client departments to support PSPC management and employees' resolution of IT issues. Performed duties as: Security Access Control Officer (SACO), Local Regional Authority (LRA), Phoenix Client Authority (CA), CMT Superuser.Received training for and gained experience with all duties concerning: MyKey administration, OSSRO requests, MS Active directory admin, PeopleSoft account… Show more Technical liaison between the Pay Center organization, Shared Services Canada Digital Services Branch and client departments to support PSPC management and employees' resolution of IT issues. Performed duties as: Security Access Control Officer (SACO), Local Regional Authority (LRA), Phoenix Client Authority (CA), CMT Superuser.Received training for and gained experience with all duties concerning: MyKey administration, OSSRO requests, MS Active directory admin, PeopleSoft account admin, Regional Pay System account admin, Phoenix account admin. Facilities procurement requests for data drops / telephony work orders and logistics, site infrastructure analysis.I also served as a liaison between the Pay Center and Shared Services for client-side raising, coordination, and management of Incident Reports (IR), IM, and Service Desk SD tickets for Phoenix, CWA, CMT, GCDocs, RPS, PeopleSoft issues for the Public Service Pay Center organization (Miramichi as well as satellite offices). Assisted Shared Services in identifying and troubleshooting client side incidents ranging from major outages and end-user issues with high rate of efficiency and success. Show less

Canada

Public Service Pension Center

Public Service Pension Center

Bachelor Of Arts (B.A.), French, German And Spanish

Activities and Societies: Mount Allison Leadership Certification Program Advancing Canadian Entrepreneurship Program

Certificate, French Studies

Activities and Societies: 8-week French Immersion Program