Daniel Cracknell Email & Phone Number

United Kingdom

• Develop the Sales and Operations plan for assigned SIOP product families and NPI components• Management of customer services, purchasing and production planning teams in both the UK and Slovakia• Senior Leadership contact for two of the top five customer accounts in the business• Optimisation of Inventory levels including management of Customer Stock Agreements• Developing customer relations including the introduction of supplier agreements• Ensured resources are aligned to future customer requirements• Develop and implement procedural enhancements and improvements to make the operational planning, ordering processes and capacity modelling more efficient and effective• Ensured compliance with relevant Environmental, HSE regulations and full compliance with company procedures• Support the New Product Introduction (NPI) process via the allocation of resource capacity• Management of a team of 5 employees in UK and 5 in Europe• Responsible for the maintenance program across all machinery• Responsible for the review of plant review and replacement plans• Overall responsibility for the delivery of the production plan in the UK and Slovakian sites• Drive improvements in both supplier and customer OTIF• Deliver monthly departmental performance review including analysis of PPV

Waterlooville, Hampshire, United Kingdom

• Managed 3 shifts of 25 people and their supervisors to ensure compliance to the production plan• Drove lean improvements throughout the production team• Had responsibility for the whole manufacturing plan for two sites (injection moulding, CNC machines, pad printing, ultrasonic welding, inserting)• Over seeing the business through drastically increased COVID demand, including management of outsourcing production and 24/7 production• Reporting production performance on a weekly basis to the management team• Covered for the Operations Director who left the company

• Responsible for the whole manufacturing plan• Prioritising the workload of the production team• Developed the planning system from a manual system to ERP driven.• Throughput and capacity reporting• Maintenance of system production and planning databases• Management of internal supplier to meet customer deliveries• Provide production availability dates to Customer Services and Customers Direct• Control of works orders through to despatch• Monitoring and advising management on delivery performance• Participate in initiatives to improve Key Performance Indicators (KPI)

• Liaising with purchasing to develop costing for new products coming into the business• Re-costing existing products • Interpreting technical drawings• Present the project summary to leadership team before submitting to clients• Introduced a new costing system to improve accuracy of costings

• Throughput and capacity reporting • Maintenance of system production and planning databases• Production capacity planning to meet customer deliveries• Management of internal supplier to meet customer deliveries• Provide production availability dates to Customer Services and customers direct • Control of works orders through to despatch• Monitoring and advising management on delivery performance• Participate in initiatives to improve Key Performance Indicators (KPI’s)

Portsmouth, United Kingdom

• Accurate cash handling skills and use of electronic till system• Effective Stock management skills including ordering and dealing with deliveries• Efficient and effective customer service, including dealing with complaints• Excellent knowledge of merchandise and stock control• Responsible for month end and year end activities• Highly competent user of Total Control and Venpos stock control systems• Ensuring targets are met, and reported to Head Office• Effectively dealing with customer enquiries• Accurate and precise cash handling, including cashing up till• Highly motivating members of staff

Portsmouth, United Kingdom

• Dealing with customers in a quick and effective manner• Accurate cash handling

Waterlooville

• Throughput and capacity reporting • Maintenance of system production and planning databases• Production capacity planning to meet customer deliveries• Management of internal supplier to meet customer deliveries• Provide production availability dates to Customer Services and customers direct • Control of works orders through to despatch• Monitoring and advising management on delivery performance• Participate in initiatives to improve Key Performance Indicators (KPI’s)

Portsmouth, United Kingdom

• Efficient and accurate inputting of data, including invoices, purchase orders and credit notes• Ensuring all files are kept up to date and ordered• Accurate reconciling of the bank accounts• Competent user of Sage- Accounting software

Bachelor'S Degree, Business Studies

A Levels, Business Studies, History, Law, Accounting