Daniel C. Email & Phone Number

York, Gb

York, Gb

Leeds, England, United Kingdom

Managing relationships with high level clients through being responsible for actioning and resolving all complaints from the Civil Service departments. Within this position, I support the wider teams in KPMG by analysing the complaint trends and collaborating with the Senior Leadership Team to reduce the number of complaints received.

Leeds, England, United Kingdom

Manage high-level Civil Service departments in organising training and events for all of their delegates. Regularly engage with department leads on a 1:1 basis to ensure their needs are fulfilled alongside liaising between suppliers, venues and tutors. Skills gained: effective communication, interpersonal, organisational and client dedication. Training: Call-handling, professional emailing, systems operations, Microsoft training (including excel and teams).

York, United Kingdom

Responsible for the protection of the venue and the customers at events such as the summer ball, club nights and festivals. Demonstrated a high level of conflict management when resolving disputes and customer complaints. Worked and lead in small teams to strategize in advance of larger events. Skills gained: Problem solving skills, decision making and leadership. Training: SIA Door Supervisor License (2018), and Level 3 First Aid, (2018).

York, England, United Kingdom

Working in mobile Covid-19 test sites across the Yorkshire Borough to ensure remote areas in the borough can be tested in a safe and efficient process. Skills gained: teamwork, successfully handling difficult situations, adaptability and decision making.

York, England, United Kingdom

Planned and implemented networking events and formal dinners to bring together like-minded students within the Management School whilst studying at the University of York. Regularly met with the committee to review events and discuss promotional campaigns. Skills gained: Networking, managing a team, budgeting, creativity and time management.

York

Worked within a team to promote FIXR ticketing application to societies and night clubs throughout the University of York. Responsible with successfully marketing event booking capabilities in order to reach sales targets. This involved having to use strategic and interpersonal skills in order to promote the use of the application to societies and events companies. Skills gained: Interpersonal skills, ability to generate sales opportunities, independent event… Show more Worked within a team to promote FIXR ticketing application to societies and night clubs throughout the University of York. Responsible with successfully marketing event booking capabilities in order to reach sales targets. This involved having to use strategic and interpersonal skills in order to promote the use of the application to societies and events companies. Skills gained: Interpersonal skills, ability to generate sales opportunities, independent event research. Show less

Birmingham, England, United Kingdom

Responsible for providing support to external facilitators such as public speakers and creative workshop leaders, alongside managing and coordinating a team. Management of logistics relating to the young people’s course attendance including accommodation, safety, food deliveries, equipment and health and safety briefings. Supported the running of events including talent shows and debates to suit the demographic of young people. Responsible for supporting facilitators dealing with challenging… Show more Responsible for providing support to external facilitators such as public speakers and creative workshop leaders, alongside managing and coordinating a team. Management of logistics relating to the young people’s course attendance including accommodation, safety, food deliveries, equipment and health and safety briefings. Supported the running of events including talent shows and debates to suit the demographic of young people. Responsible for supporting facilitators dealing with challenging behaviour or medical issues. Chosen to manage the first ever ‘Super Wave’ of over 120 young people in Birmingham and continued successfully managing the Super Waves throughout the summer. Skills gained: managing young people, effective inclusion and diversity management and flexibility. Training: Health & Safety and Incident Management (PHAROS) and Mental Health First Aid Training, (2019). Show less

Birmingham, United Kingdom

Managed the relationship between NCS and the residential accommodation. Delivered health & safety briefings to new cohorts weekly. Organised transport to and from different programme venues. Ordered, managed and distribute large quantities of food on a weekly basis for the young people and staff staying at the accommodation. Conducted dynamic risk assessments for venues. Maintained constant communication with the programme leader and other staff on a daily basis to ensure the NCS curriculum ran… Show more Managed the relationship between NCS and the residential accommodation. Delivered health & safety briefings to new cohorts weekly. Organised transport to and from different programme venues. Ordered, managed and distribute large quantities of food on a weekly basis for the young people and staff staying at the accommodation. Conducted dynamic risk assessments for venues. Maintained constant communication with the programme leader and other staff on a daily basis to ensure the NCS curriculum ran to schedule. Skills gained: prioritising the welfare of the young person and prioritisation of tasks. Training: Conflict Resolution, Engagement Training and Team Building Training, (2018). Show less

York, United Kingdom

Responsible for distribution and promotion of night club tickets. Ensured the student nights meet desired capacity by consistently meeting sales targets. Skills gained: negotiation, professional customer relationship and networking.

York, United Kingdom

Managed a team to successfully organise events including the Winter Formal, Freshers Week, Refreshers Week and the Summer Festival. Achieved the highest ticket sales sold to-date (over 2000) for both the Winter Formal and Freshers Week events. Skills gained: Leadership, events management and set-up, communicating and negotiation with external vendors. Training: Signatory and Finance training, (2018).

Identified and responded to customer needs, and operated computerised tills to process sales. Skills gained: Independent product research, high level of customer-service and approachable. Training: Specialist product knowledge to provide a high-level of customer service.

Birmingham, England, United Kingdom

Supported the events team helping organise the Annual Triple Run event. Carrying out risk assessments to present to the Cannon Hill Park Grounds Keeper, assigning steward positions. Worked with the corporate team contacting local businesses regarding fundraising opportunities and building relationships to help the charity. Working within the marketing team and alongside data analysts to complete data cleansing to increase efficiency. Skills gained:… Show more Supported the events team helping organise the Annual Triple Run event. Carrying out risk assessments to present to the Cannon Hill Park Grounds Keeper, assigning steward positions. Worked with the corporate team contacting local businesses regarding fundraising opportunities and building relationships to help the charity. Working within the marketing team and alongside data analysts to complete data cleansing to increase efficiency. Skills gained: Risk assessments, teamwork and insight into marketing events. Show less

Bachelor Of Arts - Ba, Business Management, 2:1

First-year modules include: Introduction to Management and Professional Development, Business Accounting, Foundations of Business Ethics.

A-Level'S

Business Studies (A), Ancient History (B) and ICT (D).

Gsce'S

10 Grades (A-C) including Mathematics, English Language, English Literature, Business Studies and History.