Computer Technician
Undefined
Who is Dan Dalen? Overview
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Quick answer
Dan Dalen is listed as Computer Technician at undefined, based in Topeka, Kansas, United States. AeroLeads shows a work email signal at bv.com and a matched LinkedIn profile for Dan Dalen.
Dan Dalen previously worked as Computer Technician at Freelance and Technical Support Specialist at Kc Southern Railway Contractor. Dan Dalen holds Aas, Data Processing from Mid Michigan Community College.
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Email format at undefined
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{last}{first_initial}@bv.com
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Profile bio
About Dan Dalen
Connect with me on LinkedIn using oliverone299@gmail.comAll invitations to connect welcome, no IDK. I am retired but I am looking for short term projects, Deployments or staff augmentations.In addition to the day to day activities of desktop support, I can be the mediator between your desktop users and your technical staff. In my work on the helpdesk, I had Customer Satisfaction scores in the high 9's (1-10), so I know how to reach out to users.I have Microsoft MCP, CompTIA A+, Network+, Security+, Server+ (2004 & 2009), Project +, Cloud+, i-Net+, e-Biz+ and Dell DCSE certifications. I know how to talk to the helpdesk, the network administrators, the DBA's and all the other people that support your users with their IT needs. I can be especially effective if you outsource these critical functions.I can do this because I have worked on a helpdesk doing phone and remote support. I have been a network and LAN administrator. I have built servers and deployed laptops and desktops.As Computer Lab Supervisor at a large community college I have managed the efforts of 12-15 Lab Aides per Semester. Recruited, trained and scheduled the aides for 14 labs on 3 campuses. Scheduled open and classroom labs for instructors and inventoried and ordered supplies for the labs. I was an Award for Excellence winner for my work.I have done warranty repairs for Dell accounts, so I know how to talk to other repair technicians servicing your warranted equipment.My goal is to provide the best helpdesk and deskside support your organization has ever experienced."Dan,Just wanted to drop you a note to let you know we think you are doing a tremendous job at our location. We're not used to the service level you are providing and it's refreshing. Thanks again and keep up the great work." Anixter Reno warehouse
Listed skills include Technical Support, Active Directory, Windows 7, Networking, and 44 others.
Current workplace
Dan Dalen's current company
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22 roles · 15 years
Dan Dalen work experience
A career timeline built from the work history available for this profile.
Role listed
Computer Technician
Freelance
Technical Support Specialist
Laid off early due to COVID-19 related business conditions. Looking for a Part-time, contract or remote access position in or around Topeka, KS.
Feb 2020 - Jun 2020
Desktop Support Specialist
Black And Veatch
I was working Deskside Support for BV as a contractor to HPe (now DXC) from Mphasis.
Sep 2016 - Feb 2019
Senior Deskside Support Technician
Pomeroy For Dst Systems
Dec 2015 - Jun 2016
Computer Operator
Monitor jobs in MVS system. Interface with programmers and users. Keep records and assist as needed.
Aug 2015 - Oct 2015
Walk In Center Support Technician For Hp At Ericsson
Walk in Center Support for HP PCs, laptops, peripherals, printers and VPN software
Jun 2012 - Aug 2015
Subject Matter Expert For The Comptia A+, E-Biz+ And It Fundamentals Exams, Project Work
Self Employed
Completed projects for MGM City Center, Bank of America, Wells Fargo, Cox Communications, CompTIA A+ Exam SME, Wyndham Vacations, McDonald's, Rent-A-Center, Toyota, YRC Worldwide in Overland Park, Team Lead for inventory projects at Honeywell and at the University of Missouri Health System, PC deployment project for Children's Mercy Hospital in KC. Win7 deployment project for YRC. Deskside support for Providence Medical Center
Aug 2009 - Jun 2012
Deskside Support Temp
Windows 7 deployments, SCCM imaging, Dekstop Support
Mar 2012 - Mar 2012
Pc Tech
Providence Health & Services
Deskside Support Services
2012 - 2012
Webmaster
John Dalen For Congress
Maintain the candidate's website.
Sep 2010 - Nov 2010
It Instructor
Assist students with coursework related to Microsoft and CompTIA certifications. Maintain MS Virtual PC images for student use. TechSkills Instructor Associate certification.
Jan 2009 - Jul 2009
Senior Ce (Banctec) Deskside Support
Administer the Local Area Network, Break/Fix, Desktop Support, backups, Hardware and software rollouts. Windows 2000 and 2003 server and XP workstations. Supported VPN setups on laptops and Blackberry phone setups.
Sep 2008 - Nov 2008
Deskside Support For Tfsb
Pds
Contracted to BancTec through PDS. Administer the Local Area Network, Break/Fix, Desktop Support, backups, Hardware and software rollouts. Windows 2000 and 2003 server and XP workstations. Support Lotus Notes client. Configured DVR monitoring system and setup CD and DVD disc duplication system. Setup video conferences using Polycom equipment and Satellite distribution system.
May 2008 - Sep 2008
Independent Contractor
Go2It
PC/Network installation and Repair. Hardware and software deployments. Installed and configured electronic card readers in Best Buy store. Upgraded Coach store equipment.
Sep 2007 - May 2008
Systems Administrator
Printer Essentials
Administer the Local Area Network, Break/Fix, Desktop Support, backups, Hardware and software rollouts. Windows 2000 and 2003 server and XP workstations. Active Directory maintenance (add and remove users, create groups and assign permissions). Maintain e-mail system (Zimbra e-mail with Outlook client).
Sep 2006 - Sep 2007
Lan Administrator
Administer the Local Area Network, Break/Fix, Desktop Support, Tape backups Hardware and software rollouts. Windows 2000 server and XP workstations. Support warehouse with Wireless LAN and scangun applications. Support Lotus Notes client.
Mar 2006 - Sep 2006
Technical Support Analyst
Fluor Greenville, SC campus Technical Support Technician 06/01/2004 to 12/31/2004Newmont Gold Company Western Nevada Technical Support Analyst 01/01/2005 to 12/15/2005Computer hardware and software system setups (Dell PC’s and CAD workstations using Microsoft Windows 2000 and XP), handle installation records using IBM’s ManageNow or i-Queue software. Installed servers and network equipment for Newmont Gold. Analyzed and corrected network connectivity issues. Did Dell Warranty Parts ordering for Newmont’s Western Nevada operation. Handled desktop support for mine sites from Reno to the TS Ranch in Northern Nevada.
Jun 2004 - Dec 2005
Technical Support Analyst
Datastream Iprocure
Phone Support Analyst for Web-based B2B division of Datastream. Helped website users with connectivity and Internet issues (Internet Explorer 6, TCP/IP, DNS, DHCP, Java, cookies, Windows 2000, XP, Citrix etc.) as well as Application support. Handled website administration for Datastream’s Internal iProcure site (Passwords, Setting up User Accounts, Application Support, Oracle Database SQLplus queries). Training and experience with Oracle and MS SQLServer.
May 2000 - Sep 2003
Senior Lan Analyst
Install, upgrade, and support personal computer network hardware and software.NT LAN Administrator (user accounts, server and workstation settings, tape backup, TCP/IP). Administer and write diagnostics for Expert Advisor Helpdesk System (MS SQL Server & Crystal Reports). Support Standard Federal Bank's laptop users with RAS issues, Y2K upgrades and setups.
Jan 1996 - Sep 1999
Computer Labs Supervisor
1994 Award for Excellence in Support for Learning.Recruit, train and schedule lab staff.Administer Novell 3.12 LAN. Instructional support for AS400. Maintain lab scheduling for 14 Labs on 3 campuses. Evaluate lab operations and staff performance.
Jun 1989 - Aug 1995
2 education records
Dan Dalen education
Aas, Data Processing
Mid Michigan Community College
No Degree, Mis
Central Michigan University
FAQ
Frequently asked questions about Dan Dalen
Quick answers generated from the profile data available on this page.
What company does Dan Dalen work for?
Dan Dalen works for undefined.
What is Dan Dalen's role at undefined?
Dan Dalen is listed as Computer Technician at undefined.
What is Dan Dalen's email address?
AeroLeads has found 1 work email signal at @bv.com for Dan Dalen at undefined.
Where is Dan Dalen based?
Dan Dalen is based in Topeka, Kansas, United States while working with undefined.
What companies has Dan Dalen worked for?
Dan Dalen has worked for Undefined, Kc Southern Railway Contractor, Freelance, Black And Veatch, and Pomeroy For Dst Systems.
How can I contact Dan Dalen?
You can use AeroLeads to view verified contact signals for Dan Dalen at undefined, including work email, phone, and LinkedIn data when available.
What schools did Dan Dalen attend?
Dan Dalen holds Aas, Data Processing from Mid Michigan Community College.
What skills is Dan Dalen known for?
Dan Dalen is listed with skills including Technical Support, Active Directory, Windows 7, Networking, Troubleshooting, Servers, Help Desk Support, and Windows Server.
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