Overall responsibility of the organization’s IT commitments and service delivery including IT Governance, Risk and Compliance, Microsoft-Linux-Cisco portfolio, Infrastructure, procurement, Digital Transformation, Information Security for company wide users across multiple locations through a talented team of over IT professionals.• Improved network security & stability by upgrading the enterprise IT architecture• Planned and established data center with disaster recovery solution• Delivered quality services and solutions upto end-user satisfaction for each project with maximum cost saving• Introduced standards & improved SOPs relating to IT procedures leading to improved network efficiency and reduction in downtime.• Develop new polices and ensure effective implementation of developed policies and prevalent procedures.• Supervising the tasks of systems network architecture and logical design.• Conducting training sessions for team members and explain them the potential uses of particular software, system or any other technology.• Plan, evaluate and recommends solution to achieve High Availability, Business Agility and Scalability while cut down provisioning time and project costs.

• Core responsibility of BGNOC Operations (Beaconhouse Network Operation Centre), version upgrades of Server OS, Network Devices etc• Upgrdation & Extension of existing VMware ESX Infrastructure from 3.5 to ESXi 5.5.0 by vMotion with minimum downtime strategy, initiative to hardware consolidation. Maximize the resource utilization.• Responsible for Infrastructure Services including AD, Messaging, Internet/Intranet Access, Web and WAN links.• Technology transition (version Upgrade) from Windows 2003 to 2008 R2 & then 2012 Data Center Edition, Exchange 2007 SP1 to 2010 SP3 with lesser impact on business continuity.• Implement & Configure BlackBerry Express Server in order to eliminate the use of CALs.• Management and configuration of EMC SAN using CIF Shares & iSCSI Targets.• Deployed, configured and administered the IBM Tape Library TS3100, Dell DAS MD1200, Dell Blade Center M-Series., IBM Blade Center H-Series, Sonic Wall Hardware Firewall.• Migration of domain and its email from Exchange Server to Google Apps.• P2V migration of Linux architecture to VMware and Hyper-V.• Designed and deployed BMR Solution for disaster recovery.• Liaise with vendor for system enhancement and played critical role in testing new products and give recommendations to the higher management.• Endpoint Protection including, Group Policies, Anti-Virus and Firewall.• Administration of Trouble Ticket System to maintain problem history, define escalation methods to ensure timely resolution and improve overall response time.• Develop and re-evaluate Disaster Recovery and Backup Strategies.• Responsible for overall secure network design of the Beaconhouse Group of Companies internal infrastructure serving more than 500 nodes.• Network Monitoring using Solar Winds.• Mentoring of network administrators, support engineers and regional IT staff.

• Installed, configured & now administrating Windows 2003/2008 Server products, including Primary DC, Additional DC, MS Exchange 2003/2007/2010, BlackBerry Enterprise Server 4.x, RIS Server, WDS Server, FTP Server, ISA Server 2004/2006 and Forefront TMG Products. o Prepare, implement & verify daily data and servers disaster backups.o Secure, monitor, test and improve different security measures to prevent servers & local intranet from viruses, threads, worms and network attacks.o Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores etc.o Manages Exchange Server 2003/2007 with MailScan for Exchange and GFI Mail Essentials for Exchange Server.o Control Internet Traffic with the help of GFI WebMonitor.o Deployed HP NNM to avoid future disasters of LAN clients.o Designed secure VPN in order to connect remote offices.• Deployment of new systems using Windows Deployment Server 2008.• Network Services including DNS, DHCP & IIS.• Centralized Anti Virus Services eScan Enterprise Edition & Symantec.• Group Policies and Remote Installation Services.• Designed SBS 2003/2008 in order to confront any failure.• Remote Management of Regional offices situated in Islamabad and Karachi.• Responsible for research, acquisition and configuration of new network and server Hardware and Software systems.• Create and update system support documents.• Staging and testing of production servers.• Designed backup disks for each server in order to prevail over environmental disaster.

Major Responsibilities Provides client support and technical issue resolution via E-Mail, phone and other electronic medium. Configuration of client's equipment to connect to the Internet via modem/DSL Router. Configure software to connect to Internet application servers. Provide training to clients in the use of system and applications as related to Internet. Identify and correct or advise, on operational issues in client computer systems. Perform creation of new accounts using company provide software tools.