- Managed the operations of a three-month CEO group coaching project, employing a customer-centric approach and Agile methodologies to optimize client experiences. Fostered collaborations with the partner organization, resulting in a 9.7/10 client satisfaction score and securing successive contracts.- Led a content team of external writers, orchestrating weekly meetings and providing ongoing feedback to align their work with business objectives; oversaw the entire production cycle of targeted HRM articles from concept to publication.- Managed digital marketing channels to drive brand engagement and service promotion

Writes and publishes monthly articles as to HR trends and methodologies, including HR SaaS solutions and their features. Also manages its weekly Linkedin postings about HR issues and trends.

Manages the whole recruitment process of an organization from recruitment marketing, applicant screening, to conducting interviews. Also introduced an 1:1 meeting and check-in meetings to the leadership team to further improve organizational alignments.

Developed and merchandised best-selling class items in the Kids Unit with sales of 50 million won, collaborating with education influencers in Korea.Contributed to a 150% increase in the number of Instagram followers @class101_kids in 3 months by regularly uploading card news informative to target customers and organizing interactive campaigns.Proposed, executed, and monitored monthly promotional events that improved the repurchase rate by 23%.Established and distributed onboarding guidelines within the unit using Notion. Conducted a Virtual Onboarding for a newly recruited merchandiser.

- Recruited and selected new consultants and team leaders by screening applicants and conducting targeted selection interviews.- Provided administrative support with scheduling interviews, communicating interview results and feedback to applicants, and updating recruitment tracking system.

- Executed HR responsibilities, including staffing, training, and performance management.- Managed an average of 3 projects simultaneously, that include TEDxEuljiro, NGO career search program, and social media campaigns for human rights.- Planned crowdfunding campaigns using Kakao Together, a Korean donation platform.- Proposed new HR systems to the Executive office regarding the prerequisites and documentation of proposal revision process as a solution for vertical conflicts in the organization.

- Conducted market research and competitor analysis; offered insights about possible areas for the curricula expansion- Reviewed its current usage of MOOCs and created guidelines for the platform transition- Reported its social media marketing performance using Facebook Business Suites and proposed areas for improvements