Dan Depaulo

Dan Depaulo Email and Phone Number

Technical Support Analyst at American Iron & Metal @ triOS College Business Technology Healthcare
Dan Depaulo's Location
Hamilton, Ontario, Canada, Canada
About Dan Depaulo

Seasoned IT professional with over 12 years of experience, including leadership roles in support teams and employee training. I bring a strong ability to manage time effectively, adapt quickly to evolving work environments, and work independently. I am ITIL certified and have been recognized for my excellent written and verbal communication skills.As an avid learner, I am currently enrolled in the Software Development program at triOS College, where I am immersing myself in the world of computer programming. Throughout this journey, I've had the opportunity to showcase my skills by successfully creating prototypes for four distinct games using a blend of cutting-edge tools, including Unity, Canva, Nvidia ShadowPlay, and Filmora.I've have continued to hone my abilities in Unity game development, graphic design, video production, and analytical thinking. I've been able to creatively re-imagine classic games and design engaging visuals, while also capturing and editing compelling gameplay footage.This newfound passion for game development combines well with my IT background, providing me a unique perspective and skill set that I am eager to leverage in future roles.Always open to new challenges and opportunities, I look forward to where this evolving tech journey will lead me.

Dan Depaulo's Current Company Details
triOS College Business Technology Healthcare

Trios College Business Technology Healthcare

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Technical Support Analyst at American Iron & Metal
Dan Depaulo Work Experience Details
  • Cold North Interactive
    Itch.Io Game Developer
    Cold North Interactive Jul 2023 - Present
    Hamilton, Ontario, Canada
    As an Itch.IO video game developer, I leverage a diverse skill set encompassing Unity game development, computer graphic design, and video recording/editing. My approach is characterized by creative problem-solving, fostering innovation, and a commitment to delivering engaging and immersive gaming experiences.
  • Trios College Business Technology Healthcare
    Student
    Trios College Business Technology Healthcare Sep 2022 - Present
    Hamilton, Ontario, Canada
  • Pepsico Canada
    It Support Technician
    Pepsico Canada Jun 2011 - Sep 2022
    Mississauga, On
    • Assisted and trained fellow team members to help them achieve higher first call resolution scores. • Responsible for working on support desk related projects to improve analyst efficiency and effectiveness. • Work with members of the training and development team to produce training materials for integrating and training all newly hired support desk analysts.• Provide technical assistance for customers with various computer issues such as hardware issues and software issues. • Provide onsite support for customers by participating in a weekly Tech Bar at our HQ building• Responsible for the deployment, tracking and return of all leased computer equipment for all of Canada.

Dan Depaulo Skills

Active Directory Customer Satisfaction Customer Service Help Desk Support Networking Software Installation Troubleshooting Windows Windows 7 Microsoft Technologies Operating Systems Technical Support

Dan Depaulo Education Details

  • Trios College Business Technology Healthcare
    Trios College Business Technology Healthcare
    Computer Software Engineering
  • Mohawk College
    Computer Technology/Computer Systems Technology

Frequently Asked Questions about Dan Depaulo

What company does Dan Depaulo work for?

Dan Depaulo works for Trios College Business Technology Healthcare

What is Dan Depaulo's role at the current company?

Dan Depaulo's current role is Technical Support Analyst at American Iron & Metal.

What schools did Dan Depaulo attend?

Dan Depaulo attended Trios College Business Technology Healthcare, Mohawk College.

What skills is Dan Depaulo known for?

Dan Depaulo has skills like Active Directory, Customer Satisfaction, Customer Service, Help Desk Support, Networking, Software Installation, Troubleshooting, Windows, Windows 7, Microsoft Technologies, Operating Systems, Technical Support.

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