Dan Diegel

Dan Diegel Email and Phone Number

Director of Customer Support at Xenial - Cloud Based Restaurant Management Platform @ William Penn Fire Company
Dan Diegel's Location
Greater Philadelphia, United States
Dan Diegel's Contact Details

Dan Diegel personal email

n/a

Dan Diegel phone numbers

About Dan Diegel

Experienced Director Of Customer Service with a demonstrated history of working in the computer software industry. Effective professional skilled in Leadership, Customer Service, Technical Support, and Strategic Planning.

Dan Diegel's Current Company Details
William Penn Fire Company

William Penn Fire Company

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Director of Customer Support at Xenial - Cloud Based Restaurant Management Platform
Dan Diegel Work Experience Details
  • William Penn Fire Company
    Chief
    William Penn Fire Company Jan 2024 - Present
    Hulmeville, Pennsylvania, United States
    View
  • Xenial – Cloud Based Restaurant Management Platform
    Director Of Customer Support
    Xenial – Cloud Based Restaurant Management Platform Jan 2020 - Present
    Lansdale, Pennsylvania
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  • Xenial – Cloud Based Restaurant Management Platform
    Manager Customer Support
    Xenial – Cloud Based Restaurant Management Platform Oct 2006 - Jan 2020
    Lansdale, Pennsylvania
    As a manager or customer support at Xenial systems my responsibilities include overseeing a staff of 50 + employees in multiple countries. Xenial is a provider of hardware and software to the QSR (quick service restaurant) community. Overall Responsibilities:Manage and delegate personal to resolve technical support to our customers. Work with the support staff and management to drive the team and meet company SLA's. Ensure our teams goals and metrics are being obtained and met.
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  • William Penn Fire Co
    Deputy Chief
    William Penn Fire Co Jan 2020 - Dec 2023
    United States
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  • Sicom Systems, Inc.
    Customer Support Supervisor
    Sicom Systems, Inc. Jul 2005 - Oct 2005
    Doylestown, Pennsylvania
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  • Sicom Systems, Inc.
    Customer Service Representative
    Sicom Systems, Inc. Apr 2001 - Jul 2005
    Doylestown, Pennsylvania
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  • Thompson Motor Service
    Automotive Technician
    Thompson Motor Service Jun 1999 - Apr 2001
    Penndel,Pa
    As a automotive technician at Thompson Motor Service I repaired cars and trucks.Duties Included:. State Inspections. General automotive repairs. Create work orders. Schedule appointments. Assist with inventory control and product management.

Dan Diegel Skills

Technical Support Troubleshooting Customer Service Linux Windows 7 Team Building Computer Hardware Networking Technical Training It Management Team Leadership Call Centers Sql Management Pos Training Software Documentation Help Desk Support System Administration Sonicwall Windows It Service Management Training Delivery Team Management Incident Management Escalation Service Improvement Service Desk Service Delivery Remote Access Hardware Support Data Center Problem Solving Desktop Computers Routers Strategic Planning Schedules Decision Support It Operations Desktop Support Service Management Shipping Staff Development Timely Decision Making Credit Card Transaction Processing Customer Focus Salesforce.com Administration

Dan Diegel Education Details

  • Lincoln Technical School
    Lincoln Technical School
    Auto Mechanics

Frequently Asked Questions about Dan Diegel

What company does Dan Diegel work for?

Dan Diegel works for William Penn Fire Company

What is Dan Diegel's role at the current company?

Dan Diegel's current role is Director of Customer Support at Xenial - Cloud Based Restaurant Management Platform.

What is Dan Diegel's email address?

Dan Diegel's email address is da****@****ast.net

What is Dan Diegel's direct phone number?

Dan Diegel's direct phone number is +121548*****

What schools did Dan Diegel attend?

Dan Diegel attended Lincoln Technical School.

What skills is Dan Diegel known for?

Dan Diegel has skills like Technical Support, Troubleshooting, Customer Service, Linux, Windows 7, Team Building, Computer Hardware, Networking, Technical Training, It Management, Team Leadership, Call Centers.

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