Daniel Dock Email & Phone Number

Houston, Tx, Us

Miami, Florida, Us

Key Achievements:- Revenue Growth: Spearheaded customer portfolio expansion, elevating it to an impressive $6M in Annual Recurring Revenue (ARR), while achieving a remarkable 100% renewal rate over 5 years.- Enhanced Customer Lifetime Value: Transformed customer relationships by delivering strategic guidance and fostering cross-functional collaboration, resulting in a substantial increase in customer lifetime value.- Executive-Level Relationship Management: Skillfully managed and cultivated executive-level relationships, demonstrating influential leadership within the organization.Responsibilities and Contributions:- Trusted Customer Advisor: Acted as the primary point-of-contact and a trusted advisor throughout the entire customer lifecycle, ensuring their success and satisfaction.- Enterprise Anaplan Implementations: Led large-scale Anaplan implementations for enterprise clients, effectively implementing best practices and overseeing change management initiatives that resulted in successful outcomes.- Growth Identification: Proactively identified growth opportunities within the customer base, consistently creating a robust pipeline and ensuring sustained expansion and value delivery.- Executive Relationship Management: Nurtured and managed executive-level relationships, orchestrating efforts to extract maximum value from the Anaplan platform for our clients.- Value-Driven Culture: Cultivated a culture focused on delivering exceptional value to customers. This included offering innovative counter proposals and strategic guidance to enhance the overall value and longevity of customer relationships.

San Francisco, California, Us

Leadership and Impact:- Team Leadership: Led and directed two agile scrum teams, each comprising 10 members, to enhance and streamline Gap Inc.'s Business Intelligence landscape across all brands.- Budget Management: Oversaw critical initiatives with budgets ranging from $250K for lean projects to $1.5M for larger-scale endeavors.- Security Enhancement: Successfully restructured and deployed a new security model for Essbase, leveraging Microsoft Active Directory, benefiting 3K users across all brands and functional areas.Responsibilities and Contributions:- Team Management: Managed two resilient scrum teams responsible for supporting and enhancing applications across various functional areas of Gap Inc.'s operations.- Process Improvement: Delivered transformative tools that optimized business processes, increased data visibility, and introduced new analytics capabilities. Primarily focused on Oracle Essbase Applications, SQL Server Databases, Excel-based VBA templates/tools, and web-based forms/dashboards.- L4 Support: Provided advanced Level 4 support for the complete Oracle Hyperion stack, ensuring seamless operation of critical systems.- Cross-functional Issue Resolution: Expertly resolved complex issues across Gap Inc. support teams, addressing VBA-related concerns, Excel-based templates/reporting, application installations, and other intricate challenges.

San Francisco, California, Us

Technical Leadership and Achievements:- Global Team Leadership: Spearheaded global teams spanning 10 countries, responsible for the development and enhancement of Hyperion Essbase applications that played a pivotal role in nearly all functional areas of Gap Inc.'s operations.- Essbase Environment Upgrade: Successfully orchestrated the comprehensive upgrade of Gap Inc.'s Essbase environment to version 11.1.2.3. This initiative encompassed the integration of new hardware, server architecture enhancements, and automation, resulting in a more efficient system.- Performance Enhancement: Proactively maintained and improved Essbase applications, ensuring consistent optimal performance and scalability to meet the dynamic needs of Gap Inc.- Security and Standards: Developed and implemented advanced security models and configuration standards, bolstering the integrity of Gap Inc.'s critical systems.- Oracle Smart View Rollout: Led the enterprise-wide rollout of Oracle Smart View, overseeing all aspects of the process, from development and packaging to rigorous testing and comprehensive support for end-users.

Dublin 2, Ie

Key Responsibilities:- Consulting Expertise: Provided specialized consultancy services focused on Hyperion Essbase and Hyperion Planning for the FI$Cal project. This project involved the integration of Hyperion and PeopleSoft applications to facilitate the creation of the California State Budget.- Security Leadership: Assumed a pivotal role as the security lead for the FI$Cal Hyperion team, ensuring the robust security and integrity of Hyperion applications within the project.- ASO Application Design: Offered valuable consultation for the design of ASO (Aggregate Storage Option) applications, contributing to the project's successful implementation and functionality.

Cupertino, California, Us

Key Accomplishments:- Strategic Hyperion Deployments: Successfully orchestrated the rollout of critical Hyperion Essbase applications for reporting Buy-Sell Margin and Primary Purchase Price Variance across the entire Apple organization, demonstrating executive-level impact just two steps removed from the CEO.- Team Leadership: Led a cross-functional team comprising Essbase developers, functional analysts, and support staff, overseeing all aspects of implementation. Responsibilities included requirements gathering, application development, SQL query and script design, user testing, training, and the seamless transition of support to Apple's internal teams.- Stakeholder Collaboration: Fostered robust relationships with the business team to gain an in-depth understanding of requirements. Leveraged this insight to deliver solutions that not only met but exceeded expectations, contributing to the project's success.

San Francisco, California, Us

Key Accomplishments:- Essbase Lifecycle Management: Oversaw the entire Essbase development lifecycle, from initial requirements gathering to successful implementation, for a globally distributed team of engineers and analysts, ensuring seamless operations and alignment with business goals.- Innovative Application Development: Spearheaded the development and implementation of cutting-edge Essbase applications that not only enhanced data visibility but also streamlined processes, resulting in substantial time and cost savings for Gap Inc.- Effective Project Administration: Proactively managed MicroStrategy projects and maintained productive relationships with IT and production support teams, ensuring the seamless functioning of BI initiatives.- Business-Driven Insights: Demonstrated expertise in translating intricate business requirements into simplified models and intuitive reporting structures. This enabled key decision-makers to access actionable insights and make well-informed decisions, driving organizational success.

San Francisco, California, Us

Key Accomplishments:- Efficient Real Estate Analytics: Designed and implemented a robust Essbase cube to calculate gained and lost sales attributed to real estate activities. This initiative significantly simplified the model, enhancing process efficiency and accuracy. It resulted in substantial time savings for the Finance department, reducing monthly effort by several weeks.- Optimized Essbase Models: Elevated existing Essbase models to new heights, consistently delivering solutions that exceeded expectations. Achievements included fine-tuning the back-end system and refining front-end reporting and processes, enhancing the overall efficiency of Gap Inc.'s BI infrastructure.- Effective Cross-functional Collaboration: Served as a valuable liaison between the Finance and IT departments, fostering close collaboration to create effective and efficient technical solutions. This bridge role ensured alignment between business needs and technical capabilities, contributing to the success of projects.

San Francisco, California, Us

Key Accomplishments:- Strategic Expense Management: Effectively managed a substantial budget of over $150M within the Gap Brand division, leading to significant expense reductions totaling more than $15M. These achievements contributed significantly to cost optimization.- Executive Collaboration: Collaborated closely with senior executives to review business units, forecast expenses, and develop strategies aimed at reducing costs. This collaboration resulted in strategic initiatives that enhanced financial performance.- Dynamic Reporting Systems: Spearheaded the development and maintenance of dynamic reporting systems. These systems played a critical role in providing real-time insights by comparing actual expenses against budgets, forecasting future expenditures, and efficiently uploading budgets for all Gap Brand divisional expenses.- Streamlined Reporting: Implemented streamlined reporting processes, delivering substantial efficiency gains. These enhancements saved the divisional team an estimated 40+ hours of work per month, increasing productivity and accuracy.- P&L Automation: Automated the process of creating Profit and Loss (P&L) statements for individual Gap business units using Essbase. This automation not only improved accuracy but also reduced manual effort, freeing up resources for more strategic tasks.

FP&A Financial Analyst to Power Management Group

Sb, Management Science (Finance Concentration), Comparative Media Studies

Education record