Dan Doolittle Email and Phone Number
EXECUTIVE SUMMARY:- A track record of producing extraordinary results for both Large and Small companies - 21 years hands-on experience designing and implementing Salesforce.com solutions- 18 Enterprise full-lifecycle Salesforce.com implementations with total project ownership - Effective Project Management coordination of large Onshore, Offshore and Nearshore team activitiesKEY CLOUD SKILLS / CERTIFICATIONS:- Salesforce.com Architect / Consultant- Salesforce Certified Administrator- Salesforce Certified Service Cloud Consultant- Salesforce AI Associate- Salesforce OmniStudio Consultant- Trailhead Ranger- Salesforce.com design, customization, implementation, and administrationTECHNICAL COMPETENCY:- Sales Cloud, Service Cloud, Marketing Cloud, Force.com, Communities, Vlocity, Einstein, Chatter and Shield- Agile, Waterfall, and Hybrid development methodologies- Eloqua, Hubspot, ConstantContact, ClickTools, DemandTools, Data LoaderVERTICAL EXPERTISE:- Pharmaceuticals/ Health Care/ Medial Devices - Finance & Banking- Insurance- Software (ISVs)- Manufacturing/ Supply Chain- HospitalityOTHER RELATED SKILLS:-Full-Life cycle implementations including business process requirements mapping, legacy system integration, and data migrations-Vlocity Architectural Design including Interaction Launcher and Agent 360 Unified Views using OmniScripts, Flex Cards with flyouts, DataMappers (formerly DataRaptors) and Integration Procedures (VIPs)-Experience managing Mulesoft, Informatica and SOAP API integrations of legacy data systems-Sales, Marketing, and Lead Generation process analysis and mapping-Marketing campaign tracking, ROI analysis, lead scoring /nurturing and drip marketing programs-Web site landing pages and contact forms including auto web-to-lead assignment routing and alerts-Complex Sales Cycle forecasting including KPI tracking and weighted averaging formulas and reporting-Service Call Center automation including CTI, Chat, E2C and W2C including Omnichannel, SLA and TAT mgt-Utilized advanced configuration methods to support, extend, and track complex business processes -Integration of 3rd party Sales and Marketing Automation technologies-Database de-duping and cleansing-Experience replacing SalesLogix, MSCRM, and merging SFDC environments-Excellent Communicator with the ability to leverage technical, business and functional acumen to communicate effectively within all levels of the organization. -Commitment to seeing an issue through to complete resolution
Concentrix
View- Website:
- concentrix.com
- Employees:
- 174924
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ConcentrixAtlanta, Ga, Us
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Digital Solutions Architect - Managing DirectorNtt Data Services Nov 2023 - PresentPlano, Texas, Us -
Digital Solutions Architect - Senior AdvisorNtt Data Services May 2020 - PresentPlano, Texas, Us- Creating and Maintaining the Product Roadmap- Providing Level of Effort estimates for Timeline and Budget forecasting- Mapping business processes to functional design for maximum flexibility and reusability- Evaluation of design options and subsequent presentation to the business SMEs and executives- Development team management including both offshore, nearshore and onshore resources- Working with stakeholders at all levels of the organization to produce World Class Products
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Senior Project Manager - Salesforce.ComCognizant Technology Solutions May 2014 - May 2020Teaneck, New Jersey, UsFortune 100 focused Solution Architect and Project Manager- Platform Consulting Leadership Team Member- Program Management of multiple teams and geos- Project Management of Onshore, Offshore and Nearshore teams- Client Proposal and SOW Preparation and Presentation- Sales Cloud Thought Leader for the SFDC Practice- Designed the entire security & visibility of the internal company CRM -
Senior Architect - Salesforce.ComWipro Technologies Aug 2011 - May 2014Bangalore, Karnataka, InFortune 100 Clients: Wells Fargo Securities, Charles Schwab, Philips Medical and others- Leading the evaluation of business and technical requirements- Reviewing and correcting project direction, approach and key artifacts - Directing early solution consideration around gaps/risks, including the effective engagement of client executives- Evaluation of design options and subsequent presentation and education of the business stakeholders- Identification and pro-active management of risk areas- Project Team Management including both offshore and onshore resources -
Consultant - Salesforce.Com PracticeAccenture Mar 2010 - Aug 2011Dublin 2, IeWorked with Diamond Clients such as JPMorgan Chase and Dell- Leading the gathering and evaluation of business and technical requirements- Evaluation of design options and subsequent presentation and education of the business stakeholders- Directing the day-to-day build and implementation of the development teams- Identification and pro-active management of risk areas- Providing Tier 3 application support to end-users -
Director Of Marketing OperationsAdexa Oct 2004 - Feb 2010Los Angeles, Ca, UsSupervised all marketing functions and operationsManaged corporate website content & designImplemented Value Based Selling Methodology programImplemented, customized and administrated Salesforce.com and 3rd party Marketing Automation -
Director Of Marketing ProgramsImpetus Technologies Dec 2006 - Dec 2008Los Gatos, Ca, UsCreated and executed targeted Marketing ProgramsImplemented, customized and administrated Salesforce.com -
Sales & Marketing Operations ManagerServigistics Jan 2002 - Aug 2004Boston, Massachusetts, UsProvided telemarketing Lead Generation & reportingImplemented Value Based Selling Methodology programImplemented, customized and administrated Salesforce.com -
Regional Sales ManagerPersistence Software May 1999 - Mar 2001San Mateo, Ca, UsResponsible for all Southeast territory prospecting & salesManaged client renewalsImplemented CRM system -
Key Account Executive Mid-AtlanticSyntax 1998 - 1999UsResponsible for all Mid-Atlantic & Federal territory sales -
Director Of SalesColinear Systems 1997 - 1998Responsible for all National prospecting & sales
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Sales Operations ManagerKinetic Marketing 1991 - 1997Responsible for assigned territory prospecting, sales and supportManaged computer network and provided vendor sales reports
Dan Doolittle Education Details
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Kennesaw State University - Michael J. Coles College Of BusinessInternational Business -
Georgia State UniversityManagement
Frequently Asked Questions about Dan Doolittle
What company does Dan Doolittle work for?
Dan Doolittle works for Concentrix
What is Dan Doolittle's role at the current company?
Dan Doolittle's current role is Expert Salesforce.com Technical Solutions Architect and Implementation Consultant.
What schools did Dan Doolittle attend?
Dan Doolittle attended Kennesaw State University - Michael J. Coles College Of Business, Georgia State University.
Who are Dan Doolittle's colleagues?
Dan Doolittle's colleagues are Manvi Wadhwa, Glorney Grace Fernandez, Asmaa Ramadan, Amit Kumar, Sweet Hope Reel Galarpe, Prayag Yadav, Swati Jana.
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