Designed and implemented NexStep, an entirely new set of services to allow small law firms to have the latest software, a professionally managed network, reliable, off-site backups, responsive tech support, more efficient communications, and a state-of-the-art Citrix-based server farm - with no capital investment and no in-house technology staff. Involvement with this project includes everything from system design to marketing strategy. Also involved in managing day-to-day operations, customer support and finance.

Director of Information Technology Department an 85-attorney law firm with three offices in Arizona and one in Washington DC. Responsible for planning, budgeting and implementation of all computer. networking and telecommunications projects. Supervised five training, litigation support. network support. telecommunications and help desk staff. Major Accomplishments: During first six months, replaced aging telephone system, replaced all desktop workstations and moved firm from DOS to Windows computing environment. Devised and implemented cost-effective branch office networking strategies. Planned and executed the move of all communications and networking components during relocation of the firm 's main office in 2001 with less than one day of downtime.