Proficiently set up, maintained, and troubleshooted computer systems and software applications, ensuring smooth and efficient operations. Provided high-level technical support to complex directors and staff members through phone, email, and in-person interactions. Collaborated closely with the team to identify and resolve hardware and system issues, enhancing overall performance. Programmed key fobs for campus facilities, bolstering security and access management. Possessed knowledge of PC… Show more Proficiently set up, maintained, and troubleshooted computer systems and software applications, ensuring smooth and efficient operations. Provided high-level technical support to complex directors and staff members through phone, email, and in-person interactions. Collaborated closely with the team to identify and resolve hardware and system issues, enhancing overall performance. Programmed key fobs for campus facilities, bolstering security and access management. Possessed knowledge of PC hardware, software, and networking, enabling efficient problem-solving and support. Consistently delivered prompt and effective technical assistance, enhancing end-user experience and satisfaction. Show less

Provide individualized instruction and support to students in computer science courses. Created and delivered engaging and interactive learning experiences. Worked closely with students to develop their understanding of computer science concepts.

Created a welcoming and inclusive environment for residents, encouraging interaction and fostering a sense of belonging. This involves planning and hosting social events, facilitating icebreakers, and promoting inter-hall activities.Connected residents with academic resources, provide study tips and guidance, and offer peer mentoring to help them succeed academically.Worked closely with resident life staff, other campus departments, and external partners to provide comprehensive… Show more Created a welcoming and inclusive environment for residents, encouraging interaction and fostering a sense of belonging. This involves planning and hosting social events, facilitating icebreakers, and promoting inter-hall activities.Connected residents with academic resources, provide study tips and guidance, and offer peer mentoring to help them succeed academically.Worked closely with resident life staff, other campus departments, and external partners to provide comprehensive support to residents and enhance the overall residential experience. Show less

Guided 48 residents at Buffalo State College through the academic and social challenges of college life, fostering a safe and supportive community.Acted as a trusted resource, providing academic guidance, connecting students to campus resources, and offering support during personal struggles.Cultivated a welcoming environment that embraced diversity and inclusion, promoting cultural awareness and respectful dialogue.Developed and executed engaging programs to enhance… Show more Guided 48 residents at Buffalo State College through the academic and social challenges of college life, fostering a safe and supportive community.Acted as a trusted resource, providing academic guidance, connecting students to campus resources, and offering support during personal struggles.Cultivated a welcoming environment that embraced diversity and inclusion, promoting cultural awareness and respectful dialogue.Developed and executed engaging programs to enhance academic success, personal well-being, and social engagement Show less

Participated in weekly classes on curation, visualization, machine learning, deep learning, and ethics taught by an NBCU industry expert Received weekly training in coding using Python, Jupyter Notebook, and SQL Created data visualizations (box plots, histograms) using Python libraries like Seaborn and Matplotlib for data cleaning, feature engineering, model development, and evaluation, providing key business insightsUtilized Python libraries (Pandas, NumPy) for… Show more Participated in weekly classes on curation, visualization, machine learning, deep learning, and ethics taught by an NBCU industry expert Received weekly training in coding using Python, Jupyter Notebook, and SQL Created data visualizations (box plots, histograms) using Python libraries like Seaborn and Matplotlib for data cleaning, feature engineering, model development, and evaluation, providing key business insightsUtilized Python libraries (Pandas, NumPy) for sophisticated data manipulation, including dummy coding and log transformations, to enhance data quality for accurate churn prediction analysis Show less

Successfully completed a six-week intensive program focused on acquiring essential digital marketing skills and strategies.Gained hands-on experience in various digital marketing domains, including search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, content marketing, and analytics and reporting.Developed proficiency in utilizing industry-standard digital marketing tools and platforms to effectively plan, execute, and… Show more Successfully completed a six-week intensive program focused on acquiring essential digital marketing skills and strategies.Gained hands-on experience in various digital marketing domains, including search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, content marketing, and analytics and reporting.Developed proficiency in utilizing industry-standard digital marketing tools and platforms to effectively plan, execute, and measure marketing campaigns.Actively participated in mentorship sessions with experienced digital marketing professionals, gaining valuable insights and guidance on industry trends and best practices.Collaborated with fellow participants on digital marketing projects, enhancing teamwork and communication skills.Skills: Digital marketing fundamentals, Email marketing, Content marketing Analytics and reporting Show less

Remotely instructed students to develop their understanding of HTML and CSS. Assisted students with their final projects. Mentored students in developing their technical and professional abilities.

Mastered the core principles and industry tools of UX/UI design, including user research, interaction design, prototyping, UI design, design thinking, and usability testing.Joined a supportive network of fellow bootcamp grads and industry professionals, fostering valuable connections and mentorship opportunities.Paired with professional UX designers and peer mentors to focus on how users interact with websites and mobile apps.Received 54 hours of UX design training using… Show more Mastered the core principles and industry tools of UX/UI design, including user research, interaction design, prototyping, UI design, design thinking, and usability testing.Joined a supportive network of fellow bootcamp grads and industry professionals, fostering valuable connections and mentorship opportunities.Paired with professional UX designers and peer mentors to focus on how users interact with websites and mobile apps.Received 54 hours of UX design training using Figma and General Assembly to achieve 2nd place for my app development. Show less