John D'Andrea Email & Phone Number

Charlotte, North Carolina, Us

- Lead multiple technology projects to modernize and simplify IT Operations and Infrastructure.- Lead the evaluation, design, and implementation of an Azure Virtual Desktop Solution to enable the global expansion of our engineering team in India which delivered access to current Engineering Applications and Tools.- Lead the evaluation and implementation of a Datacenter server and storage refresh to upgrade antiquated hardware with a modern solution utilizing Dell Hosts and PureStorage.- Lead the evaluation, design, and implementation of a modern backup solution (Rubrik) for servers and M365 data to replace the former Commvault solution including backup RPO and RTO requirements based on business requirements. - Contributed with budgeting, project planning, prioritization of IT initiatives, and project execution to ensure optimal business value and return on investment.- Provided configuration and administration of all core IT Infrastructure and Cloud Services such as Azure Subscriptions/IaaS, Active Directory, M365 (Entra ID/Azure AD, Intune, Security and Compliance, and Teams Phone), VMware, Windows Servers, and Meraki Cloud Management.- Collaborated with the Security Team to implement new security measures and configurations to improve the security posture of our Infrastructure and client devices.- Reduced P1 and P2 tickets by over 50% by improving the stability and availability of core services and infrastructure.

Charlotte, Nc, Us

- Implement, manage, and monitor core systems including O365, Active Directory, Azure AD, Exchange, Intune/MEM, DNS, DHCP, Windows Servers, and Azure environment.- Lead companywide file share restructure and migration project by coordinating with key business stakeholders to translate business requirements into technical requirements to ensure best practices, security, availability, and minimal disruption to business operations.- Lead email migrations and employee onboarding onto HEPACO company devices and systems during acquisitions.- Improved PC Deployment process by implementing Windows Autopilot to increase flexibility and agility of Windows PC deployments to remote employees during pandemic.- Implemented and configured Microsoft Endpoint Manager utilizing Azure CMG to provide secure end-to-end manage of remote PCs, tablets, and phones.- Implemented security measures, such as Email Gateway/Encryption, BitLocker, AAD Conditional Access, MFA, DLP, RBAC, and principles of least privilege to improve security posture.- Automated processes and tasks utilizing PowerShell to increase efficiency of repetitive or large-scale administrative tasks.

Monroe, Nc, Us

- Lead a team of 4 System Administrators responsible for our core systems and applications including VMware (vCenter/ESXi/Horizon), SAN storage, Office 365/Azure AD, Windows Server (AD, DNS, DHCP, GPO, File Shares, IIS, Application servers, etc.). - Designed and deployed a VDI (VMware Horizon) environment to replace student desktops which provides enhanced desktop security and greater agility for IT while reducing capital expenditure. - Transitioned application authentication from LDAP, NTLM, etc to a SSO platform utilizing Azure AD.- Provide day-to-day management/administration of Cisco ASA Firewall.

Monroe, Nc, Us

- Install, manage, and maintain all server infrastructure and systems spread between (2) datacenters which support over 5,000 students, faculty, and staff. - Office 365 administration and management - Windows Administration (Active Directory, ADFS, Group Policy, DNS, DHCP, WSUS, IIS, File Shares, etc.)- Research, design, and deploy new systems and services- vSphere/vCenter administration, maintenance, and deployment - SAN Storage administration and configuration- Develop PowerShell/PowerCLI scripts to automate tasks and processes- Server backup management and maintenance - Manage external DNS and Certificates- Work directly with vendors, VARs and consultants to purchase and implement new equipment and services. - Solarwinds monitoring, maintenance and management- Implemented an MDT solution to automate the creation of Windows 10 images

Charlotte, Nc, Us

- Provide daily IT support for over 10,000 users located across 95 remote locations. - Maintain and manage over 200 Windows servers and 8,000 client devices- Install and provision new virtual (VMware) windows servers for dealerships and the corporate office.- Manage and maintain Active Directory Users and Computers, NTFS permissions, Active Directory Sites and Services, DNS and DHCP scopes. - Develop custom PowerShell scripts to automate repetitive and time-consuming tasks. - Manage Anti-virus solution supporting over 10,000 endpoints. - Windows imaging configuration and management. - Provide tier II/III escalation support to the Helpdesk

Charlotte, Nc, Us

Charlotte, Nc, Us

Charlotte, North Carolina, Us

- Provided PC (software/hardware), server, and LAN support for over 600 users in a manufacturing/distribution facility.- Prepared devices for business use by configuring network, OS, software, and user settings.- Maintained and mapped network drives/printers to maximize user efficiency when storing,sharing and/or printing documents.- Created and managed users and computer accounts in Active Directory.