With over 20 years of experience in the hospitality industry, I am a passionate and driven leader who strives to deliver exceptional destination experiences for our guests. As the Vice President of Destination Operations, I lead all aspects of our signature residential portfolio, including asset and facilities management, service innovation, and residence onboarding and design. I am committed to fostering a culture of excellence, innovation, and collaboration among our teams, and to enhancing our brand reputation and value proposition in the luxury travel market.In my current role, I lead a team of managers who supervise the service delivery, P&L, and employee development in 96 destinations across the USA and Europe. I am responsible for developing and implementing strategies to optimize the performance, quality, and profitability of our portfolio, as well as to ensure the highest level of guest satisfaction and retention. I leverage my skills in food and beverage management, hospitality, facilities management and guest satisfaction to create memorable and personalized experiences for our guests, and to provide them with unparalleled access and service. I also collaborate with other departments and stakeholders to identify and execute new opportunities for growth, innovation, and improvement.