With over 10 years of experience in senior operations and management, I consistently deliver high impact results and exceptional customer experiences while fostering and promoting positive, healthy work cultures with high retention rates across teams. Utilizing systems-based critical thinking strategies, I build and lead global teams to root-cause performance inefficiencies, design gamification programs to drive incentives, and implement data-driven solutions across various industries. By leveraging my expertise in critical theory, complex strategy, global business process design, and P&L management, I create and drive value for businesses, customers, and employees alike.
-
Sub Same-Day Delivery, ConcessionsAmazonSeattle, Wa, Us -
Director, Return OperationsQuince Aug 2024 - PresentSan Francisco, California, Us -
Global Head Of Strategic Operations & Returns PreventionWayfair Jul 2022 - Nov 2023Boston, Ma, UsDefined strategic growth vision for $1.4B global P&L to procure, fulfill, and deliver perfect orders, on time, at scale; focus on quality, product damage, loss, and returnsOrchestrated global 3PL contract negotiations, enabling symbiotic growth with carriers in small and large parcel; annualized savings +$15MTransformed chaos to structure across E2E logistics; scaled global gamification strategies across First, Middle, and Final Miles to reduce product loss and returns; annualized savings +$37MLed team of 9 managers to drive cross-functional KPI execution across teams in analytics, logistics, product, service, fulfillment, and first-/middle-/final- miles -
Senior Manager - Na Supply Chain Quality Operations & LogisticsWayfair Aug 2019 - Aug 2022Boston, Ma, UsSpearheaded Global Gamification Program to incentivize quality and reduce operational exposure across NA network; annualized savings +$7MDirected expansion of Rapid Incident Containment program to proactively identify damage and loss prior to customer delivery; annualized savings + $10MManaged team of 3 senior analysts to increase global logistics efficiencies and optimal customer experiences through streamlined tech solutions; annualized savings +$20M -
Manager - Product PerformanceWayfair Nov 2017 - Aug 2019Boston, Ma, UsLed incidence reduction strategies in Outdoor Structures and Spas & Fireplaces and Grills categories; annualized savings $1.1MDrove +70% reduction in exposure, 40% improvement in shipping cube utilization, and $150K in operational savings for top supplier in 3 monthsLed strategic design and implementation of End-2-End handling and delivery SOPs for oversized and complex products, i.e. Hot Tubs, Sheds -
Senior Associate, Custom SolutionsAthenahealth Oct 2015 - Nov 2017Boston, Massachusetts, UsDesigned and implemented customized and scalable strategy across cloud-based platformsLed client performance management through dynamic trend identification within NetworkManaged global and custom logic for athena's unique Rules EngineTransformed existing cloud-based platform solutions to proactively address emerging demands of digital markets -
Cardiac Tissue EngineerBoston Children'S Hospital Jul 2013 - Oct 2015Boston, Ma, UsPublication:Ann Thorac Surg. 2018 Jun;105(6):1809-1818. doi: 10.1016/j.athoracsur.2018.01.076. Epub 2018 Mar 3.Flow Preservation of Umbilical Vein for Autologous Shunt and Cardiovascular Reconstruction.Hoganson DM1, Cooper DA2, Rich KN2, Piekarski BL2, Gui L3, Gaut JP4, Mayer JE2, Aikawa E5, Niklason LE3, Emani SM2.https://www.annalsthoracicsurgery.org/article/S0003-4975(18)30263-7/fulltext -
Epigenetics Research AssistantBoston Children'S Hospital Feb 2011 - Jun 2013Boston, Ma, Us -
French ProfessorSwiss Semester Jun 2010 - Dec 2010
-
Clinical Research CoordinatorBaylor College Of Medicine Aug 2007 - Jun 2008Houston, Texas, UsPublication:Mohamed, Maha, R Edwards, D Cooper, et al. "Higher prevalence of prothrombotic markers in newly diagnosed patients with pediatric malignancies." HAEMOPHILIA. Vol. 15. No. 2. COMMERCE PLACE, 350 MAIN ST, MALDEN 02148, MA USA: WILEY-BLACKWELL PUBLISHING, INC, 2009.Under Review: Pain Management after Pectus Deformity RepairShakunthala Shetty, M.D., Sudha A Bidani, M.D., Helena Karlberg Hippard, M.D., Dane Cooper, B.A. and Mehernoor F Watcha, M.D.. Anesthesiology, Texas Children’s Hospital, Houton, TX, United States
Dane Cooper Education Details
-
Dartmouth CollegeCritical Theory -
The University Of The SouthFrench Studies And Biology
Frequently Asked Questions about Dane Cooper
What company does Dane Cooper work for?
Dane Cooper works for Amazon
What is Dane Cooper's role at the current company?
Dane Cooper's current role is Sub Same-Day Delivery, Concessions.
What schools did Dane Cooper attend?
Dane Cooper attended Dartmouth College, The University Of The South.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial