Dane B. Email & Phone Number

New York, Ny, Us

• Lead of the lifecycle management team who ensure the environment remains functional while being proactive in scheduling maintenance to keep the lights on and systems operational• Implementation of Dell Open Manage system to manage and automate lifecycle management of servers, warranty renewals via Dell Support assist• Coordinated and deployed VLAN Segmentation Project for 100+ Offices• Procured, configured, troubleshooted, and implemented network equipment forsegmentations and provided post-install support• Configuration of Cisco 3560, 2960, ATT U110 / U115, and Riverbed Appliances• Worked onsite and assisted staff remotely with top to bottom network overhauls• Troubleshooting network issues both on servers (DNS, DHCP) and Cisco Devices(2960, 3560, etc.)• Familiar with Cisco CLI configurations• Decommissioning Project: Migration of 2008 infrastructure to 2019 along withdemotion and promotion of newer Domain Controllers• Utilized data deduplication to maximize savings on newly procured on premequipment or migrating to Azure should a physical server not be necessary

• Ground up configurations of servers utilizing vSphere / Hyper-V including hardware build outs with external storage• Scheduled and Planned out project work that includes:• Desktop Rollouts – Office 365 Migrations• Server Installs with Hyper-V / VMWare Migrations / Upgrades• Created SLAs for work performed to ensure proper maintenance of client environments / Infrastructure• Provided end-user support for items configured on-site and deployed in the field (Including Break / Fix, Office 365, SharePoint, PowerShell Scripting, and on Premises Exchange Issues)• Automated workflows with Group Policy utilizing AD structure to deploy items within corporate environments• Provided end to end support dealing with desktop applications• Managed and monitored infrastructure systems• Acted as a liaison with 3rd party vendors and other IT personnel to resolve Network and point to point issues• Maintained backups and security policies• Automated system processes by utilizing Scripts and Group Policies• Created documentation for network and infrastructure resources to ensure efficiency when planning and executing projects along with day to day tasks

Nyc

• Delegated incoming tickets and routed them to the appropriate channels for resolution• Provided desktop, network, server, and software support for clients both on-site and remotely• Configured and Deployed both Mac and Windows systems• Captured custom images for deployment via WDS• Provided support for the following Email platforms: Office 365, Google Apps, Exchange 2013

• Imaged and provisioned devices to run functionally and securely on the network• Utilized UNIX scripts to automate certain tasks and Remote Desktop to perform tasks• Led a team during New Store Openings (NSO’s) which included server, network, and store operations setup• Worked alongside a team to provide the best solution for our customers• Utilized my technical skills to assist others and ensure a stress free environment• Assisted in a number of New Store Openings• Ensured the best customer experience by maintaining items located throughout thestore (Both Electronics and Planogram)