Program Manager responsible for oversight and guidance to multiple programs within the software development team that provided Zoot core software tools and services utilized to build and run client solutions.• Coordinated prioritization, planning, and execution of assigned projects in line with Zoot processes and strategic goals on annual basis. Projects included new functionality, enhancements, software upgrades and patching, and defect fixes within the latest generation of Zoot’s core… Show more Program Manager responsible for oversight and guidance to multiple programs within the software development team that provided Zoot core software tools and services utilized to build and run client solutions.• Coordinated prioritization, planning, and execution of assigned projects in line with Zoot processes and strategic goals on annual basis. Projects included new functionality, enhancements, software upgrades and patching, and defect fixes within the latest generation of Zoot’s core tool and service software suite.• Established and monitored metrics for project reporting and health checks to ensure delivery in line with established milestones.• Responsible for communicating, scheduling, deployment, and support of multiple releases of core tool and service software updates to global datacenters on a yearly basis.• Managed 24/7 production support, research requests, and analytics with team members to ensure uptime and client solution integrity.• Promoted service-focused culture with emphasis on delivering high-quality products and services to internal and external clients.• Managed relationships with internal stakeholders keeping them informed of progress and issues while effectively managing expectations and schedules. Show less

Program Manager responsible for multiple programs that included delivery and maintenance of solutions across diverse client platforms within the financial industry.• In addition to the functions performed in previous role as Project Manager, also provided oversight and guidance to other project managers and team members across multiple client solutions within the delivery team.• Actively engaged other Program Mangers and teams across Zoot to achieve a consistent approach to project… Show more Program Manager responsible for multiple programs that included delivery and maintenance of solutions across diverse client platforms within the financial industry.• In addition to the functions performed in previous role as Project Manager, also provided oversight and guidance to other project managers and team members across multiple client solutions within the delivery team.• Actively engaged other Program Mangers and teams across Zoot to achieve a consistent approach to project methodology and company processes.• Responsible for implementing complex projects on the team including new client platform solutions using Zoot’s newest core tool and service stack.• Managed compliance initiatives and software upgrades across multiple client platforms under varying timelines within the delivery team. Show less

Project Manager responsible for delivery and maintenance of advanced financial software solutions across diverse client platforms within the financial industry.• Part of a multi-disciplinary team responsible for building and maintaining financial solutions including origination, decisioning, data aggregation, and reporting across multiple business lines.• Provided complete project management across the project delivery lifecycle and worked effectively across internal multidisciplinary… Show more Project Manager responsible for delivery and maintenance of advanced financial software solutions across diverse client platforms within the financial industry.• Part of a multi-disciplinary team responsible for building and maintaining financial solutions including origination, decisioning, data aggregation, and reporting across multiple business lines.• Provided complete project management across the project delivery lifecycle and worked effectively across internal multidisciplinary teams and client teams. • On-time delivery with high-quality output across existing platforms as well as new platform solutions integrating client-specific business requirements and mix of Zoot services, tools, and systems. • Managed complex projects with dynamic priorities, scope, and timelines while providing client service excellence and successful project implementations.• Ownership and direct point of contact for client platform solutions. Worked closely with the client on project status, issue resolution, research requests, and business initiatives to drive client satisfaction and results. Show less

Project Team Leader spanning multiple client programs, delivering and maintaining software solutions for financial management, commodity trading, compliance, and risk management.• Responsible for working collaboratively towards the project delivery of multiple software solutions within the project team.• Owned the client advisor relationship within the team by working interactively with the client to set and manage project expectations, project plans, schedules, team resources, and… Show more Project Team Leader spanning multiple client programs, delivering and maintaining software solutions for financial management, commodity trading, compliance, and risk management.• Responsible for working collaboratively towards the project delivery of multiple software solutions within the project team.• Owned the client advisor relationship within the team by working interactively with the client to set and manage project expectations, project plans, schedules, team resources, and environments.• Provided direct oversight of system support and production issue resolution, to ensure client satisfaction and compliance with service level agreements. • Fostered a collaborative team environment focused on the client’s needs, professionalism, and mutual team support. Show less

Development ownership of business software solutions and processes within an integrated commodity management system. • Responsible for project lifecycle development including impact analysis, requirement gathering, design, build, testing, user acceptance, deployment, and post-deployment support phases.• Worked directly with client solution users to resolve issues, assist with business processes and fulfill information requests pertaining to existing software solutions. • Mentored… Show more Development ownership of business software solutions and processes within an integrated commodity management system. • Responsible for project lifecycle development including impact analysis, requirement gathering, design, build, testing, user acceptance, deployment, and post-deployment support phases.• Worked directly with client solution users to resolve issues, assist with business processes and fulfill information requests pertaining to existing software solutions. • Mentored and provided oversight of junior team members based upon project guidelines and company culture. Show less

Responsible for custom development of batch programs with complex business requirements that interfaced between a commodity management system and a financial system.• Part of a development team responsible for analysis, configuration, and business process definition of a commodity management system.• Participated in all phases of project lifecycle and demonstrated ability to work in a dynamic team-oriented environment meeting project deadlines with quality work output.• Worked… Show more Responsible for custom development of batch programs with complex business requirements that interfaced between a commodity management system and a financial system.• Part of a development team responsible for analysis, configuration, and business process definition of a commodity management system.• Participated in all phases of project lifecycle and demonstrated ability to work in a dynamic team-oriented environment meeting project deadlines with quality work output.• Worked closely with client teams to define requirements and support user acceptance testing. Show less