Dane Gordon Email & Phone Number

Devon, England, United Kingdom

This role involves controlling and regulating bus routes across London to QIC's standard in conjunction with other officials using any appropriate methods of control, including Ibus radio and other technology available. It also involves taking charge in emergency situations affecting services and minimizing disruption wherever possible. Minimising the effects of a disrupted service on customers by using established methods is one of our top priorities. This includes using curtailments, projections, advancing, holding or retarding departures. Utilizing knowledge of the main traffic issues on routes to enable adjustments ensuring a regular, smooth running service.> Implementing diversions safely as required, using local knowledge and involving/liaising with other agencies as appropriate>Ensuring staff and vehicle presentation meet the company standard (for example by supervising run-outs and conducting vehicle checks)>Establishing positive relationships with staff of all levels, customers and external bodies to enable information gathering which in turn enables improvements in the service Arriva provides.>Providing information and advice to customers when required.

London, England Metropolitan Area

Managing the store with the average turnover of £1.5 million per Annum. The Role also not only includes Assisting in managing more than thirty staff, this also includes the hiring, contract termination, performance management, staff development and problem resolution whilst maintaining effective communication with all staff on day to day basis including daily team briefs. Fully responsible of health and safety in store and managing the risk assessments for all staff. Also managing the fire risk assessments in the building.

London, England Metropolitan Area

This role entails supervising the day to day activities of a team of 5 or more staff. Promote compliance within the team to adhere to company policies and procedures. Maximize sales and product availability whilst controlling costs. Exceed customer expectations to deliver great customer service, driving company KPI’s. Serve as Duty store manager when manager is off. Organizing daily work load, allocating tasks on a daily basis. Managing team and individual performance.Identifying areas where improvements in customer service can be made. Planning and organizing staff cover (daily/weekend). Opening and closing store premises (key holder).Training of new staff and enforcing training practices on existing staff. Conducting Inter-branch transfer (IBT) / invoicing and Stock Taking. Ensuring compliance with all relevant health and safety guidelines.

London, England Metropolitan Area

Although the role is quite limited, it serves as a critical role in the industry. The role includes, and not limited to, Providing excellent customer service support to customers whenever needed, while Achieving sales targets and motivating fellow colleagues.

Jamaica

>Maintaining supplies inventory by checking stock to determine inventory level.>Anticipating and receiving essential supplies.> Placing and expediting orders for supplies; verifying receipt of supplies. >Maintaining Data entry applications. >Record and monitor expenses. >Receive and file incoming letters and documents>Ordering supplies and managing office equipment, machines and properties to office.

Barbados

>Assisting with queries and student concerns daily. >Student IT service help desk telephone operator. >Providing technical advice regarding usage of student’s IT account. >Fully utilising SPSS utility software to manage student printing accounts and student email accessibility.>Providing information to students into how to access and utilise library journals for research purposes. >Ensuring my assigned computer lab is fully equipped with printing paper and ensuring printer and scanners are functioning properly.