Senior Product Manager
Current- Managed relationships with Doctor-Owned Lab Program (DOLP) accounts (700+ office locations).
- Increased program contract compliance from 44% to 80%.
- Defined objectives and strategy for the program.
- Led in-person client meetings for training new accounts, celebrating successes, and resolving issues.
- Used Cognos, WinSQL, HTML & JavaScript to build the suite of automated SQL database query reports used for tracking DOLP performance.
- Used Excel to perform statistical analysis on performance trends