Senior Product Manager
Current• Managed relationships with Doctor-Owned Lab Program (DOLP) accounts (700+ office locations).• Increased program contract compliance from 44% to 80%.• Defined objectives and strategy for the program.• Led in-person client meetings for training new accounts, celebrating successes, and resolving issues.• Used Cognos, WinSQL, HTML & JavaScript to build the suite of automated SQL database query reports used for tracking DOLP performance.• Used Excel to perform statistical analysis on performance trends• Acted as subject-matter expert (SME) for product information and decisions related to DOLP.• Developed methodology for calculating and reporting on the profitability of DOLP.• Presented educational seminars to inform key business areas about DOLP.