 Inventory and coordinate routes for up to 30 drivers  Use RF Scanner inventory system Coordinate corrections in the field o Ensure complete deliveries according to customer specifications and requestso Solve issues that may arise in the field within a timely manner Provide orientation to new drivers on loading and delivery execution  Field delivery associate phone calls and provide resolution for delivery complications  Monitor and ensure all fleet vehicle… Show more  Inventory and coordinate routes for up to 30 drivers  Use RF Scanner inventory system Coordinate corrections in the field o Ensure complete deliveries according to customer specifications and requestso Solve issues that may arise in the field within a timely manner Provide orientation to new drivers on loading and delivery execution  Field delivery associate phone calls and provide resolution for delivery complications  Monitor and ensure all fleet vehicle standard maintenance and repairs Support drivers in emergency situations as an intermediary between Amazon Corporation and driver Organize and prep vehicle to ensure maximum efficiency on all deliveries Show less

Savino Del Bene Des Plaines, IL June 2016 — January 2018 Account Manager (left company to provide child care for son) Successfully maintained customer relationshipso Thoroughly responded to any customer questions and requests in a timely mannero Presented sales offers and bids when opportunities aroseo Coordinated with all departments to ensure… Show more Savino Del Bene Des Plaines, IL June 2016 — January 2018 Account Manager (left company to provide child care for son) Successfully maintained customer relationshipso Thoroughly responded to any customer questions and requests in a timely mannero Presented sales offers and bids when opportunities aroseo Coordinated with all departments to ensure extraordinary customer serviceo Provided excellent customer service through phone and email correspondence Proactively and progressively worked with vendors to develop relationships Collaborated with Sales Executives on sales plans and account details Show less

Savino Del Bene Des Plaines, IL July 2013 — June 2016Ocean Import Operator Responsible for coordination of all ocean full container load and less than container load import shipments from country of origin to their final destinationo Contained all legal documents in order to secure entry into the United States without delay or penaltyo Coordinated clearance of shipments with customs brokerso Collaborated with the sales department on… Show more Savino Del Bene Des Plaines, IL July 2013 — June 2016Ocean Import Operator Responsible for coordination of all ocean full container load and less than container load import shipments from country of origin to their final destinationo Contained all legal documents in order to secure entry into the United States without delay or penaltyo Coordinated clearance of shipments with customs brokerso Collaborated with the sales department on personalized customer serviceo Collected documents and information from vendors and customerso Tracked and traced all shipments in-transit to confirm current locations o Tracked and approved all payments to vendors with the accounting departmento Invoiced customers and agents at origino Provided excellent customer service through phone and email correspondence Show less