Dane Pereslete Email & Phone Number

Glendale, Ca

Consistently assuring total customer satisfaction and a friendly, efficient shopping experience by providing excellent customer service, resolving customer questions and complaints, and escalating concerns to management. I shop here for my needs as well, so I memorized layout of 20+ store aisles to correctly direct customers to item locations and facilitate a smooth, productive shopping experience. I gained a high customer satisfaction rating by continually applying customer service best practices, resulting in my store achieving second place in the district for overall customer satisfaction 4th quarter 2021. I consistently meet or exceed store cleanliness and health standards, resulting in my store achieving the top district-wide Ecolab inspection rating for eight straight quarters.

Glendale, California, United States

Produce clerk stocking, preparing and assuring quality of all goods in the Produce department. Maintained excellent cleanliness for all department areas, from display shelves and racks to backstage walk-in inventory cooler. Also prepared specialty foods in the Fresh-Cut convenience menu item kitchen.

La Crescenta, California, United States

Entered the retail grocery industry as a Produce Clerk at the La Crescenta store.

Los Angeles, Ca

Administered print production workflow and troubleshooted technical issues to ensure operational excellence.Boosted overall department productivity by 20% and maintained a perfect safety record by adhering to federal guidelines.Operated various mechanical punch presses, paper cutters, and computer-assisted die cut presses.

Los Angeles, Ca

Administered day-to-day problem-solving for facilities issues, including addressing customer concerns via the ticketing system and proactively troubleshooting facilities issues.Streamlined operational processes, maintained an inventory of hundreds of supply items, and implemented a remote diagnostic program to monitor equipment operational status and supply levels, improving machine uptime by 25%.Provided document binding, digital scanning services, and IT troubleshooting, and supported the setup and tear-down of corporate special events.

Los Angeles, Ca

Managed day-to-day facilities issues by addressing customer concerns via the ticketing system and proactively troubleshooting facilities issues.Oversaw facilities projects in conjunction with the property manager as a dedicated BMO Liaison.Operated high-speed digital copy and printing equipment, providing IT troubleshooting and daily network data backups.Supervised demolition crews and build-outs for office remodels, supported the setup and tear-down of all corporate special events, maintained company meeting rooms, trading desks, and videoconferencing facilities, and was instrumental in rebuilding copy and mail departments to provide expanded service due to rapid company growth.

Google It Support Professional Certificate

General Studies

Over 90 units in General Studies.

Business Principles

One semester Business Principles course.