With over 7 years of experience in the event industry, I am a passionate and creative Customer Experience Manager at Onnit Gym, where I oversee the front and back of house operations and curate memorable experiences for the members and visitors. I have a certification in wedding planning and a degree in hospitality and tourism management, which equip me with the skills and knowledge to plan and execute events of various sizes and scopes, from certifications and workshops to weddings and corporate functions.As a Customer Experience Manager, I manage the Cafe, Retail, Front Desk, on-site marketing, and Events teams, ensuring the highest standards of quality, service, and satisfaction. I also collaborate with external partners and vendors to deliver unique and engaging events that showcase the Onnit Gym brand and culture. Some of the events I have coordinated include wine club events for upwards or 1000 attendees, luxury tour and tasting proposals, gym appreciation events, and education experiences. I am driven by my mission to use my passions and compassionate nature to empower all demographics to achieve their visions and enhance the quality of their lives.