Dane Joseph Email & Phone Number

Louisville, Ky, Us

Louisville, Kentucky, United States

Answer the phones and make outgoing calls to patients; schedule patients for future appointments; verify patients’ insurance benefits; ensure that patients complete all necessary paperwork prior to their next appointments; contact and enter new patients to the EMR system; check patients in and collect necessary payment; submit and follow-up on Prior Authorization requests for prescription medications; support clinical staff as needed; provide direct support and assistance to the Leadership Team; submit claims to patients’ insurance company.Software used: Google Suite, SimplePractice EMR, Adobe Acrobat DC, Availity insurance verifier, CoverMyMeds, Veradigm ePrescribe.

Louisville, Kentucky, United States

Update and organize office procedures; create and complete a profit and loss spreadsheet; upgrade bookkeeping to Quickbooks; implement standard operating procedures for using Slack and Google Workspace; format and update the employee handbook; compile all procedure documents into a complete guide; digitize and maintain company calendars and scheduling procedures.Systems used: Google Suite, Microsoft Office, Slack, Quickbooks Online.

Louisville, Kentucky Area

Submit Prior Authorization requests for prescription medications on behalf of the prescribing physician, contact pharmacies to verify the patient prescription insurance information, communicate with the physician offices as needed, follow-up with the insurance company by phone for the status of the request, and notify the physician offices of the outcome.Software used: Microsoft Outlook, Microsoft Excel, Microsoft Word, Adobe Acrobat, proprietary web-based software for processing the requests.

Atlanta, Georgia, United States

Temporarily contracted to Kabbage remotely by PARx Solutions to assist small business owners, non-profits and independent contractors apply for the Small Business Administration’s Paycheck Protection Program (PPP) loan during the COVID-19 shutdown, review and verify that all required documentation has been submitted, communicate with customers when additional information or documentation is needed, educate customers about the process and requirements to qualify for the loan.Software used: Salesforce, Gmail, Google Docs, Google Sheets, propriety web-based software for reviewing and troubleshooting the loan applications

Louisville, Kentucky Area

Contracted to PAR-x Solutions, Louisville, KY as a Medical Assistant to submit Prior Authorization requests for prescription medications on behalf of the prescribing physician, contact pharmacies to verify the patient prescription insurance information, communicate with the physician offices as needed, follow-up with the insurance company by phone for the status of the request, and notify the physician offices of the outcome.Software used: Microsoft Outlook, Microsoft Excel, Microsoft Word, proprietary web-based software forprocessing the requests.

Louisville, Kentucky

Lead and support the diagnostic scheduling team, whose tasks include outpatient scheduling, pre-registration, creating estimates, and collecting deposits, and the surgery authorization team, whose tasks include validating whether authorization is required for upcoming surgical procedures, obtaining pre-authorizations from surgeons' offices, and contacting insurance companies online or by phone to verify the authorizations provided. Assist the supervisors and management, schedule representatives, keep representatives on task, assign tasks to representatives, reassign the duties of absent representatives, perform the duties of the representatives when needed.

Kentucky And Southern Indiana

Roll out an improved Point of Service Collections process system-wide for all 8 Baptist facilities, create training material and lead training sessions for the 5 facilities that have already transitioned to Epic to keep the process uniform. Compile reports to present to the project’s core team, comprised of Patient Access directors and managers, and finance directors. Hold the facilities to the agreed upon goals based on NAHAM benchmark metrics.

Lexington, Kentucky

Perform the duties of supervisor and support the Lexington Main Admitting team during the facility’s transition from McKesson software to Epic, approve and deny time off, reassign the duties of absent representatives, and ensure the proper and timely registration of patients, which includes securing all required documentation and directing the patients to their procedure location. Provide support to other registration areas during Lexington’s Epic implementation process.

Louisville, Kentucky

Lead and support the Pre-Access team, whose tasks include outpatient scheduling, pre-registration, obtaining insurance pre-authorization, ensuring Medicare Compliance, and obtaining valid orders. Assist the supervisors and management, schedule representatives, keep representatives on task, assign tasks to representatives, reassign the duties of absent representatives, perform the duties of the representatives when needed. Provide support to end users during Louisville’s Epic implementation.

Louisville, Kentucky

Answer the phones and make outgoing calls to pre-register patients for upcoming outpatient appointments, verify that the patients’ insurance information is accurate, print charts when necessary, take payments for procedures that are not covered by insurance, direct patients to the department to which they need to report, transfer patients to the correct department for procedure specific answers, process orders faxed in from physicians’ offices, and schedule, reschedule and cancel appointments as requested by patients.Chosen as a Super User for the implementation of Epic.Software used at Baptist: Epic, API Healthcare staffing scheduling and attendance software, Microsoft Office, McKesson registration and scheduling systems, Zirmed, Availity and RelayHealth insurance verifiers, Trace Tracker and Hyland OnBase web receiving and printing faxes.

Louisville, Kentucky Area

Jan - Feb 2015March - May 2014Answer the phones and direct calls, make and confirm appointments, greet clients and show them to their tax professionals, send faxes and make copies, receive and sort mail and deliveries, answer general questions, take payments, file client information, check the general office e-mail, run daily reports.Software used: Web-based Appointment Manager, Point of Sale, Zimbra webmail.

Louisville, Kentucky

Contracted to Baptist Health Louisville as a Patient Access Representative (Registration)Answer the phones and make outgoing calls to register patients for upcoming outpatient appointments, verify that the patients’ insurance information is accurate, print charts when necessary, take payments for procedures that are not covered by insurance, direct patients to the department to which they need to report, transfer patients to the correct department for procedure specific answers.Software used: Microsoft Outlook, McKesson registration and scheduling systems, Zirmed and RelayHealth insurance verifiers, web based software for printing and receiving faxes.

Louisville, Kentucky

Rare Books and Special Collections DepartmentCatalogued new books to the Williams-Nichols Archive, using access to a worldwide library database to find the books’ Library of Congress classifications. Imported the records into the university’s library database and printed the Library of Congress Call Numbers onto labels as reference for storing the books; created a database using Microsoft Access to document non-print materials.Software used: Microsoft Access, Microsoft Word, Novell GroupWise, and WorldCat.

St. George'S, Grenada

July - Sept 2000July - Sept 1999Performed the duties of vacationing staff.Front Desk Clerk – Answered and directed phone calls, kept insurance claims intake records, and performed other traditional front desk tasks.Group Health – Updated claims intake records to reflect the adjustment decisions.Accounting – Wrote checks to settle claims and other debts, compiled a record of every check into weekly account reports and verified the balance, took the checks and claims to be signed by the branch’s upper management, frequently communicated with the corporate head office. Sent copies of the report and completed claims to the head office at the end of each week.Software used: Microsoft Word, Microsoft Excel, and Microsoft Outlook.At the time, Sagicor's name was Barbados Mutual Life Assurance Society.

Business Administration And Management, General

Computer Engineering And Computer Science

Computer Science

Highschool Diploma, General Studies