- Oversee recruitment, employee leave, evaluations, and induction programmes- Develop and enforce HR policies and manage employee contracts- Manage employee relations, addressing concerns and resolving issues- Handle internal and external communications, ensuring effective and professional interaction with employees and other stakeholders- Support HR consultants with primary HR functions- Process credit applications and manage credit limits- Handle transporter applications and ensure monthly GIT confirmations- Coordinate office events and handle general office administration- Act as Health & Safety Representative- Manage bursary applications, administrative tasks, communications, and payments

- Managed creditors for five different entities, ensuring timely and accurate payments- Performed bookkeeping up to trial balance for the trust, maintaining financial accuracy- Provided comprehensive administrative support to executives, including managed calendars, scheduling appointments, and correspondence- Handled personal tasks and errands for executives, ensuring efficient and effective support- Coordinated travel arrangements and accommodations for executives- Oversaw and managed household staff, coordinating tasks and ensuring smooth operation of household activities

- Taught English to children aged 2 to 7, fostering language development through age-appropriate activities and interactions- Developed and implemented lesson plans based on the syllabus, adapting content to meet the diverse needs of young learners- Assisted students with their Montessori work, guiding them in hands-on, self-directed learning to promote independence and critical thinking- Conducted demo classes for both children and parents, showcasing teaching methods and student progress- Organised and led extra activity classes to enhance student engagement and learning experiences beyond the standard curriculum

- Engaged with clients to discuss and negotiate loads, tariffs, and service terms- Developed and maintained strong relationships with clients to ensure repeat business- Addressed client inquiries and resolved issues related to transportation services- Coordinated with drivers, transporters, and logistics partners to ensure timely, efficient deliveries in compliance with client requirements and safety standards.- Monitored and adjusted transportation schedules to accommodate changes or delays- Collaborated with the sales team to identify potential opportunities and contract targets- Tracked and managed sales strategies to meet or exceed targets.- Coordinated with warehouses, suppliers, and other logistics partners to streamline the supply chain- Monitored delivery schedules and adjusted plans to accommodate changes or delays- Captured logistics data and transactions accurately- Maintained and updated records of client communications, transport orders, and deliveries- Maintained up-to-date knowledge of industry standards and regulations

- Managed day-to-day communication with clients, ensuring their requirements were met- Liaised directly with various Distribution Agents to coordinate logistics and delivery schedules- Supervised and guided a Logistics Assistant, overseeing their tasks and providing support where needed- Identified and pursued new business opportunities to expand the client base and increase revenue- Addressed and resolved all customer complaints, ensuring high levels of client satisfaction- Captured and processed data related to logistics operations- Managed invoicing and maintained administrative records to ensure accuracy in financial transactions and logistics documentation