Daniel Vigano Cissp Email & Phone Number

Washington D.C. - Metro Area

Global role in Cisco’s Customer Experience organization to accelerate the customer engagement and adoption of the Networking and Security solutions through innovative webinars, digital strategy and adoption journey strategic development.Integrated Secure Operations (ISO) Success Domain Lead, Oct 2023 – Present• Business Value lead working closely with Use Case product managers to develop and launch 6 new use cases supporting over $440M in annual order value• Define value… Show more Global role in Cisco’s Customer Experience organization to accelerate the customer engagement and adoption of the Networking and Security solutions through innovative webinars, digital strategy and adoption journey strategic development.Integrated Secure Operations (ISO) Success Domain Lead, Oct 2023 – Present• Business Value lead working closely with Use Case product managers to develop and launch 6 new use cases supporting over $440M in annual order value• Define value realization for multiple security use case and license level journeys and validating customer business outcomes• Driving the Lab strategy and input into the Use Case roadmap• Supporting the ISO Success Domain build of role learning plans for the enablement of CS Community stakeholders (Customer Success Executives, Customer Success Specialists, Success Program Managers)• Cross Functional relationship builder with Use Case product managers, business entity product stakeholders and solution architectsCustomer Success Digital Strategy People Leader, Nov 2022 – Oct 2023• Managed and mentored a global team focused on innovating the “Ask the Expert” customer facing presentations scheduling process across Cisco technologies.• Major contributor in the strategy and development of the CX Lifecycle Video Adoption Strategy journey which consists of a series of recorded customer facing videos, training resources, and knowledge checks with an emphasis on the “jobs to do” for technology adoption. Networking Experience/Customer Experience People Leader, Nov 2020 – Nov 2022• Managed and mentored a global team of Solution Architects focused on the development of “Ask the Expert” and “Accelerator” customer facing presentations across the following technologies: Cisco DNA Center, Cisco SD-WAN and Meraki• Orchestrated the global deployment of multi-architecture Lab environments to be utilized for Customer demos and Customer Experience field enablement Show less

Washington D.C. Metro Area

Healthcare architect and designer for major government and commercial projects specializing in Healthcare Information Technology. Provided innovative analysis and design tasks related to the development of enterprise security architectures, strategies, and solutions of multi-supplier/platform environments. Major contributor for providing executive management briefs, white papers and pursuit efforts.Chief Engineer leading, supervising, and managing, software developers, Commercial off… Show more Healthcare architect and designer for major government and commercial projects specializing in Healthcare Information Technology. Provided innovative analysis and design tasks related to the development of enterprise security architectures, strategies, and solutions of multi-supplier/platform environments. Major contributor for providing executive management briefs, white papers and pursuit efforts.Chief Engineer leading, supervising, and managing, software developers, Commercial off the Shelf (COTS) vendors, testers, and Cloud system engineers in the implementation of the ABACUS Cloud solution.Provided security and privacy compliance and IT expertise in support of various projects to include the Defense and Veterans Brain Injury Center (DVBIC), DoD MC4 project, MHS SSO/CM project, and various others. Provided Security and Privacy expertise for the Veterans Relationship Management Program at the Veterans Administration Show less

Washington D.C. Metro Area

Department of Health and Human Services Identity and Access Management Program: Major contributor and relationship builder between government officials and consultants for the implementation of physical access card system (PACS) and Quantum Secure SAFE integration at multiple operational divisions at HHS.Department of Defense Military Health System EHR Way Ahead planning office: Interim Information Assurance Manager responsible for Information Assurance (IA) policy guidance in support… Show more Department of Health and Human Services Identity and Access Management Program: Major contributor and relationship builder between government officials and consultants for the implementation of physical access card system (PACS) and Quantum Secure SAFE integration at multiple operational divisions at HHS.Department of Defense Military Health System EHR Way Ahead planning office: Interim Information Assurance Manager responsible for Information Assurance (IA) policy guidance in support of the next generation Department of Defense (DoD) electronic health record (EHR).Department of Health and Human Services, Office of the National Coordinator for Health Information Technology: Managed the development and implementation of a $1.5 million Cybersecurity initiative sponsored by the Office of Policy and Planning and provided security specific program management support for the portfolio of projects and Health Information Technology (HIT) policy-related initiatives.Accomplishments:• Leading, supervising and managing a team of internal consultants and external contractors in the PACS implementation effort• Conducted analyses for senior government officials and developed executive level briefings on security and privacy policies and guidance, strategic planning, and acquisition strategies.• Developed informational papers on Healthcare Data Security Management, NIST Risk Management Framework and DoD Information Assurance Certification and Accreditation Plan (DIACAP) phases.• Directly led and supervised a team of security and communications professionals to develop security awareness communications and partnerships throughout the private sector, and the regional extension centers (RECs).• Developed and articulated policy guidance and support for various tasks including a healthcare landscape risk assessment, HIT workforce curriculum, and EHR security checklists and manuals for circulation to the public, EHR vendor and provider community. Show less

Washington D.C. Metro Area

Supervised and led specialized teams of Certified Information Systems Security Professionals, security analysts and engineering professionals. Relationship holder to senior government officials for MHS Information Assurance program (Certifying Authority and Designated Approving Authority).Accomplishments:Led a team of security professionals to validate and support two of the largest healthcare payers contracted to MHS with DIACAP compliance.Developed and presented executive… Show more Supervised and led specialized teams of Certified Information Systems Security Professionals, security analysts and engineering professionals. Relationship holder to senior government officials for MHS Information Assurance program (Certifying Authority and Designated Approving Authority).Accomplishments:Led a team of security professionals to validate and support two of the largest healthcare payers contracted to MHS with DIACAP compliance.Developed and presented executive level briefings representing program governance, security policy compliance, and risk management for senior government officials.Responsible for five healthcare payer sites as the team lead to ensure all certification and accreditation deliverables were completed within time, scope, quality, budget and specifications to meet DIACAP compliance and contractual requirements.Provided security expertise for applications, systems, networks, and enterprise architectures for compliance with DoD, NIST, Federal, and best practice security solutions. Show less

Washington D.C. Metro Area

Built and managed a multi-million dollar Information Technology consulting firm. Managed delivery teams and subcontractors on Time and Material and Firm Fixed Price contracts as both a prime and subcontractor on numerous projects for Federal and DoD agencies to include DoD Health Affairs Tricare Management Activity, Department of Homeland Security, Department of Transportation, and the Department of the Treasury.Accomplishments:Supervised professional and technical staff, created… Show more Built and managed a multi-million dollar Information Technology consulting firm. Managed delivery teams and subcontractors on Time and Material and Firm Fixed Price contracts as both a prime and subcontractor on numerous projects for Federal and DoD agencies to include DoD Health Affairs Tricare Management Activity, Department of Homeland Security, Department of Transportation, and the Department of the Treasury.Accomplishments:Supervised professional and technical staff, created partnerships with senior government officials of various agencies and managed budget, revenue, and profit margins for complex information technology projects.Proposal manager and capture manager for a $1.5 million performance-based contract for the Department of Homeland Security Federal Law Enforcement Training Center.Proposal manager and capture manager of a $2.1 million Time and Material contract for the DoD Advanced Technology Integration Center (ATIC), a test and development environment for healthcare systems necessitating access to patient data for proof of concept requirements.Program manager of a team of engineers, security professionals, and staff performing daily operations and maintenance of the ATIC's multi-million dollar network and computer equipment infrastructure which included management of its resources to build partnerships between various government agencies and the commercial sector.Lead technical consultant in the development and implementation of a successful table-top exercise and Continuity of Operations Program (COOP) for the Department of Transportation Maritime Administration (MARAD) during a government-wide COOP test. Received a MARAD recognition award for outstanding service; the first time ever given to a contractor by the Maritime Administrator. Show less

Washington D.C. Metro Area

Lead systems engineer for the Department of Defense Health Affairs TRICARE Management Activity Office Automation. Key liaison support between engineers and helpdesk for technical issues.Accomplishments:My initial responsibilities included Tier 1 and 2 helpdesk relationship holder and coordinator for government officials, government personnel, and contractors using the Health Affairs/Tricare Management Activity (HA/TMA) network. I influenced and encouraged the government to… Show more Lead systems engineer for the Department of Defense Health Affairs TRICARE Management Activity Office Automation. Key liaison support between engineers and helpdesk for technical issues.Accomplishments:My initial responsibilities included Tier 1 and 2 helpdesk relationship holder and coordinator for government officials, government personnel, and contractors using the Health Affairs/Tricare Management Activity (HA/TMA) network. I influenced and encouraged the government to established a “best value” blanket purchase agreement (BPA) for infrastructure services. I coordinated and managed the installation of infrastructure cabling throughout Skyline campus buildings consisting of Category 5 and Fiber Optic cabling. The network infrastructure consisted of a 3Com Asynchronous Transfer Mode (ATM) backbone which provided a common computer environment, available as a fee for service, to all departments and contractors supporting TRICARE. The Office Automation department charged this fee to upgrade existing hardware and software to meet the demand and needs of its clients. Show less

Graduate Certificate In Health Information Technology, Public Health

B.S, Computer Engineering